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Hi, I have a scenario where I need to create an audience in AEP such that:A profile should qualify for the audience if they meet certain criteria in the last 30 days.Once qualified, they should not be able to re-qualify for the same audience again until 90 days have passed.Can anyone suggest the bes...
Hi Team,We have a requirement to wait for 2 days after a purchase date. I tried using setDays(<eventDate>, 2). But its setting the date to 2nd day of the month, rather than 2 days after customer purchase date. Is there any function that supports this need? Thanks
We have a live journey where members were not receiving the email as expected (unitary event/triggered). A day later, they received the email and the message feedback status was equal to "delay". Is there any in depth explanation to why a delay would happen?
Dear Team,I hope this message finds you well.Kindly refer to the attached screenshot highlighting the issue. I am attempting to export email unsubscriber records from Adobe Journey Optimizer (AJO) via Customer Journey Analytics (CJA). However, I am noticing that 89 of the records are marked as "No V...
Hi, I need to build a 30-day IP warming campaign divided into 6 phases. I can't use the OOTB AJO feature because some profiles may be contacted more than once. For example, someone who received a communication on day 3 might also receive one on day 17, which isn’t possible with the new IP warming fe...
Hi, Has anyone been able to use Experience Fragement in AJO. Donot see any documenation on this. 1) If yes then would appreciate any documenations/steps for achiveing same.2) If No then is this in future AJO roadmap
Hi Community,I’m working on a use case in Adobe Journey Optimizer (AJO) and would appreciate any help or guidance from anyone who has dealt with something similar.In this scenario, each customer profile includes an array of objects (for example: multiple accounts, policies, or loans). The business n...
Hi Community,I’m working on an email in Adobe Journey Optimizer (AJO) and I keep getting the following warning when validating the message:{ "type": "https://ns.adobe.com/aep/errors/CJMMAS-2001-200", "title": "The opt-out link is not present in the email body.", "status": 200, "report": { ...
I am working on sending emails to users through AJO activity and stuck at a step where i need to find the users who clicked on a particular link that has been sent as part of email. I previously worked on "User opens email" through Reaction step and it worked like a charm. Can anyone suggest a way f...