Adobe Journey Optimizer

Hi, Offer decisioning is enabled at the "datastream" , but while validating the setup, it says "offer decisioning is not enabled", can someone please let me know what else am missing, the adobe documents are confusing many docs, soo much information, please guide me.  

Hi Team,How can we customize the Seed List by Campaign or Journey? For example: I want to send 10 seed lists to the ABC journey email's, and then send 20 seed lists to the XYZ journey email's, all using the same email surface. I see that the seed list can only be configured at the channel surface le...

Hello Does AJO allow to assign default value in the attribute used as a flag. If so, How long it takes to reflect into the system. We tried using below option present in the schema, but default value is not getting assigned to the attribute when we create a new profile. Regards,Abhishek 

I streamed to AEP custom event like that:When this event will be visible in configuration in order to create event based journey based on that?Unfortunately it's not visible yet (it was like 2 hours ago). 

How do I create a segment that excludes another audience joined on a field that is not an identity namespace (in our case, email address)? The current challenge is that audience builder is all denormalized or joined on the identity namespace. For example, I have an audience of former customers that ...

I am receiving this error when submitting email channel surface configuration for marketing emails. But, I am unfamiliar with it. Has anyone had this error and understands what needs to be fixed to get their email configuration approved? "Maximum runs 3 for the workflow step CBOneClickUrlGenerationS...

I am working on a project for a bank. And they have their decisioning engine which decides when to send specific notifications to the customer. Some notifications would marketing, some would about transactions and some about updates. Which AJO feature would you use, event based journeys or api trigg...

Hi All,I have a use case, where I need to migrate ACC Campaigns to AJO Journeys. What's Adobe's recommendation and best practices on this? I understand the differences and the way both the products work and AJO is not a 1-0-1 replacement of ACC. However, I would like to ingest data which is used in ...

We will be receiving HTML Markup to Customer Profiles and need to use this markup within the email content of an AJO Journey and have it interpreted as HTML.For example - Customer Profile field: htmlFragment = <div class="blue"><p id="gos-1">Click for Special Offer</p></div>My questions are1. When c...

Is it possible to use bold text and insert new lines in text representations for AJO offers?  Example: Current Outcome The text appears without bold formatting and all lines are merged into one: Welcome to our website! We're excited to offer a wide range of products that cater to your needs. Whether...