Adobe Journey Optimizer

Hi Team, We are trying to check if a profile is eligible for an offer in the custom action editor; if it is, get the offer details in the custom action. Any suggestions on how this can be achieved? Thanks,Koti.  

Dear community Advisers, I am facing some issue while rendering the Email template in the AJO.Everything is fine except one white line coming in between two fragments in the template. This is not in all devices only few devices. Mostly window devicesOL Office 365 (Win 10)Outlook 2019 (Win 10)Office ...

Hi there,can we update profile data by using APIs in AEP?if yes, can you please provide related docs?for example, I have a profile and want to update an attribute's value of the profile. "profile": {                "person": {                    "name": {                        "courtesyTitle": "Mr....

Hi there, We have one app surface that has both android & iOS configured, and we prefer not to split them up to different app surfaces. And I am wondering if there's a way in Campaigns and Journeys, that we can target only specific device types (iOS/Android).  In test mode, I've tried entering one s...

We are receiving error messages in the Email Feedback and Tracking datasets and need to notify the Canvas Developers which journeys are receiving the errors. The Email Feedback and Tracking datasets contain the Journey Version ID. We need a way to make a call to Adobe to return the name of the journ...

Are you able to include fragments in your reporting for email interaction/impressions?

Hi there,For the email OOTB report labeled 'Email - Top URL' can you confirm if the the counts of the clicks listed are unique? The documentation on this describes what the report is for but does not detail if the count of clicks listed are unique. Documentation reference here 'The Email - Top Url g...

Is it possible to export an email proof directly from AJO as an image proof (png or jpeg) instead of sending to email?  Also, is there any way to connect Sending a proof from AJO to Workfront and generate the workfront proof automatically? Since they are both Adobe platforms.

I was reviewing the documentation about using AEM assets integrated to AJO offers and found this page.The instructions say "To import files to Assets Essentials or Assets as a Cloud Service, you first need to browse or create the folder it will be stored into. You will then be able to insert them to...

For the new email domain in new sandbox, is there any way to limit the emails per day or per journey?  I know there are few manual ways like following but I have not found any automated way. The manual ways, I have found:1. Profile cap. But for daily journey, you need to duplicate the journeys every...