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  • 11/14/22
    Hi! Since there is no option to de-duplicate by email in journeys, is there a workaround to achieve this with for example segments or condition (functions) in a journey? Thanks! 

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  • 11/10/22
    Hi,   We are writing order data to the profile because we want to use that data in order e-mails like returns or shipping e-mails.  But after a while, we want to remove that data in the field, because the profile gets too big and we are already beyond the limit of the license.    So my question is: ...

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  • 11/10/22
    Hi,   I know the global and live reports for journeys, but my marketers want to see an overview of all e-mails sent in a sandbox. Is there any way to see all the e-mails sent with some stats? Or are global and live reports the only reports available for e-mails? Thanks!     

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  • 11/3/22
    Hi there, I have an exemplary use case like this We have a catalog of 200 products which can be purchased.We have a "product tip" for each product such as "If you press button A and B at the same time, you can ..."In case a customer purchases a product we want to send a "product tip" one day after t...

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  • 11/2/22
    Situation: we send out NPS e-mails, but only want customer to receive a NPS e-mail once in every 3 months. To do so, we created a segment and included everyone who has an event on their profile with the messageID corresponding to the message in the journey.   Problem: But, I found out that the messa...

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  • 10/27/22
    Hello,   I've a question regarding Object Copy API  I understand that with /exim/snapshots/copy I can copy objects from one sandbox to another. This works fine. But how can I "dump" an object to a local JSON file? I tried with /exim/snapshots/export but I only get some "correlationId". How can I dow...

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  • 10/26/22
    Hi, How do we push social actions in a journey? Is this not a feature of AJO? If not, is there a workaround?

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  • 10/25/22
    Hello! how are they? I am new to using the platform and I cannot find where I can upload a database (csv file) to be able to use it as an audience in mailing. Is there a step by step that can help me?   Hola! cómo están? Soy nueva utilizando la plataforma y no encuentro en donde puedo subir una base...

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  • 10/25/22
    We currently have Campaign data sending to Analytics. Is there a similar connection to send data (like send count, open/click rate, etc) from AJO to Analytics?   Update: We're looking specifically for Adobe Analytics integration.

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  • 10/19/22
    With Adobe Target lacking frequency capping capabilities, we were hoping to develop a workaround via page visits (where the adobe experience would be) in an AEP segment.An example suppression segment query for seeing an experience 2 times in 5 days would be the following:Include audience who have at...

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