Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Hi all--   We are looking for customers who have a loyalty program and would like to partner with our product and engineering teams in a Beta some loyalty capabilities we're building.Included in those capabilities are: A loyalty challenge serviceAI Loyalty program insights and recommendationsData so...

Hi All,I have a question regarding AJO B2B.To what extent can we personalize content in AJO B2B? Specifically, is it possible to send event-based data, such as product details for scenarios like a B2B customer forgetting to complete a purchase (like cart abandonment emails)?I have read the documenta...

Hello,  I have the following code in my HTML I'm trying to use. This code looks for a Campaign Name attribute and applies the corresponding couponID. However, when I try to save this code, I get an "invalid helper substr" error.  {{#each profile._*********.walletInfo.couponDetails as |coupon|}} {%#i...

Hi all,   Adobe Journey Optimizer gives you endless ways to design experiences—but the real magic comes from how people actually use it. We’ve seen everything from clever quick wins to full-blown innovations that push the limits of what journeys can do.Let’s be honest—anyone can build a journey in A...

Hi all - Looking for feedback on new capabilities we released as limited availability    https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/journey-action   The new action node will ultimately replace all of the native actions in the Journe...

Hi, I need to update the execution address from an Active channel surface but I'm not able to do that. In the past I remember it was possible.  Is this possible today? Thanks. 

We have discovered a strange ting that happens when we are pasting text into a fragment. If we are cleaning up the text in Notepad, and uses the text in a fragment we are running into some issues. It seems like if the text from Notepad has several paragraphs something strange happens. The first para...

For the fixed placements? Which one to use?

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are weaving AI into their workflows securely, responsibly, and at scale. You'll walk away with: Getting legal & security approvals fasterPrioritizing the right use...

Hi everyone,  I'm wondering if anyone had successfully retrieved Id from profile.timeSeriesEvents.identityMap in an AJO offer. I had no problem retrieving the id using this helper function. {%= head(get(profile.identityMap,"accountId")).id %}However, when I use the same formula for profile.timeSerie...