Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Hello Everyone  We’re hosting AEP user group sessions to network, learn, and share experiences at 3 locations - London, New York City and Bangalore. What are User Groups?User groups are community-led gatherings where Adobe Experience Platform practitioners come together to learn from each other’s im...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Hello!I am trying to create a fragment which can be customized in the content section.Use case is: User should be able to customize the color of CTA button, change the background color, highlight text with color.I could not find any related document or example on this. Please help.

Hi Community,We want to use more than one audience in AJO Campaign to suppress the unsubscribe how we can achieve this? 

Hello Journey Optimizer Community, In Campaign Report "clicks" are not getting reflected, kindly help me how to troubleshoot this.

Hi, We are trying to understand which changes the HTML converter makes exactly, when uploading a .zip or HTML file to AJO.The goal would be to provide an HTML version that is adapted for the editor and wouldn't need any conversion to avoid any losses in layout or structure.I couldn't find any docume...

Hi Team, In fragment how we add title for Link?currently it show only  Type,Label,Url,Target  

We are looking for ways how we can integrate and use AEM Content & Experience fragments in AJO.One way we can envision is from URL option in offer decision. Is there any other ways we can leverage AEM to AJO. ThanksSrinivas

Hi team,Can any one help me how to check array count is odd or even using helper function?

We have been using AJO for almost 3 years and have built over 1400 audiences.  Some are archived, some are still used. The interface only shows 25 per page....so we have 58 pages.    Is there a way to export a list of the audience names, ideally with the description, created, last used.  I need to b...

Hi Everyone, This is related to a live journey for one of our usecase. We are using audience in the journey which is a streaming evaluation method. After the journey runs, we could see the profile count is 46(Same number that i can see it in Total qualified on Profile Over time section) and audience...

Automatic wait nodeEach inbound message activity (In-app message, Code-based experience, or Card) comes with a 3-days Wait activity. As inbound messages automatically end when a profile reach out the end of the journey, we assume that you want your users to see it at least for 3 days. You can remove...