Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Hello Community,I have the following questions regarding discarded profiles that are logged in the Journey Step Event dataset/schema:How can I obtain detailed information about why a profile was discarded? We have the eventType(has Reason shortform) in the schema under serviceEvent.stateMachine and ...

hi There, need your true support with tough topic that after I created an audience using segment definition then next step, I would like to use empty placeholder of existing field to calculate touchpoint date let's say we have 36 touchpoints to send each one according to their age or registration da...

Hi So..... i have a column in the data schema called eventDate, it is string, date-time format in the standard format (ie 2025-01-13T16:15:00Z) - In an AJO email I'd like to display this as both the date in the format 13-01-2025 and the time as 16:15 for the life of me I cant figure out the converti...

Hello, I am looking for resources for learning the AJO Email Designer in depth. I am aware of the Experience League documentation, and this forum, and was wondering if people have other resources to share. Thank you!

We are setting up some internal naming conventions and Im not able to find any limitation in terms of characters length for the following Journey NameCampaing NameDelivery/Action NameAudience Name For exampleTreatment Name -> 64 Characters Limit

We identified a big change that we needed to make to the creative assets for one of our journeys. Becasue it was just the creative assets and because we had another version currently being worked on (meaning I could not create a new version) I decided to make the update directly in live journey. It ...

Hello,   I created a campaign in AJO targeting profiles based on a streaming audience. However, I noticed that even after the profiles were updated in AEP, the emails sent via the campaign still reflect the older profile data. Is this expected behavior? In journeys, it works perfectly fine, but in c...

DescriptionI would like to be able to choose one or several attributes as Journey Exit Criteria. Why is this feature important to youThis feature is important because I don't necessarily want to create more audiences since it takes more time to do that and I'm also concerned about the audience guard...

Hi Community, Below warning i am getting while make live the journey please help me why this warning coming? This journey can be implemented as a campaign. Consider following best practices by implementing your use case in Campaigns.

Is it possible to set-up on a sandbox level that sendouts might be sent only on:a) mon - frib) 9am - 17pm?