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Join Adobe Journey Optimizer product experts for a live Ask Me Anything on October 15th at 8 AM PT about Expanding Your Mobile Reach with RCS & WhatsApp in AJO!
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  • 9/18/25
    Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

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  • 9/15/25
    Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

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  • 8/27/25
    Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

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  • 4/14/25
    I've created an action in adobe io that exports profiles in an adobe ajo journey, but even though it's not returning errors in my adobe io, ajo is taking a very large fraction of profiles from my action with the http error.This adobe io code receives the data and sends it to S3 (it's arriving correc...

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  • 4/14/25
    Description - Ability to organize campaigns in foldersWhy is this feature important to you - Having multiple brands and teams in a single sandbox, organizing and filtering becomes difficult.How would you like the feature to work -Given audiences have a folder functionality, we would like the ability...

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    Ideas

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  • 4/13/25
    All, I just need help on how I can run an query on an Audience I created, but I want to use Query Service so I can confirm some values from the Audience. I've run queries on the datasets using a Journey Action ID to get Tracking/Message feedback information, but I don't see any documentation on how ...

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  • 4/13/25
    Hi Team, While i am open the fragment i am getting below error please any one help how to resolve this issue? 

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  • 4/10/25
    Hi Journey Optimizer Community,    We’ve pulled together a curated collection of on-demand sessions from Adobe Summit 2025, focused on Customer Journey Management and Adobe Journey Optimizer. Whether you're looking to explore the latest innovations, get practical tips, or see how brands like Marriot...

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  • 4/10/25
    Hi, Is there a way to import HTML templates from AEM to AJO under content template section. Any suggestions/references to documentation would be greatly appreciated

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  • 4/10/25
    Hi! Client created an email transactional-type campaign, and during configuration, if "Create New Profile" is not selected, the system throws an error saying the profile doesn’t exist if the profile does not exists in AEP/AJO. Questions: . Is it possible to send emails without having a profile creat...

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  • 4/10/25
    how does AJO reporting work for email interaction line email open, email click etc ? does it read data from AEP or does it maintains its own database internally ? Consider a scenario where AJO sends email related content information via API to salesforce or other email platform. Now SF would have em...

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  • 4/10/25
    We need to use the URL in the SMS messages,1. If we use normal URL then it is not getting tracked in CDP.2. If we use Shorten URL then it gets tracked but the limitation here is that the URL will get expire in 15 days as mentioned in the document.  Any solution on this ? Thanks in Advance!

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  • 4/8/25
    Hello Adobe Community, I am in the process of setting up the first subdomain for a client and have noticed several IP addresses listed as type A records in the DNS Records. I would like to confirm whether these IP addresses are the 24 IPs that Adobe provides to the client for sending emails in Adobe...

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