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Join Adobe Journey Optimizer product experts for a live Ask Me Anything on October 15th at 8 AM PT about Expanding Your Mobile Reach with RCS & WhatsApp in AJO!
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  • 9/18/25
    Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

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  • 9/15/25
    Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

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  • 8/27/25
    Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

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  • 5/27/25
    Hi Team, We have observed in one of our journey email clicks data all the email links and social links have the same number of unique clicks over a period of 1 month (PFA data). What could be the reason behind this ? or is it a glitch ?

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  • 5/27/25
    Hi Team, For a journey consisting multiple emails we are observing that on a particular day we are seeing a significant bump in number of clicks in email, but followed by no clicks for next 4-5 days. The profiles enter journey on a daily basis so it should not be happening, we should be observing ce...

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  • 5/27/25
    This is just a small idea to work more aligned with who other applications use folders, and how we as users are used to work with folders. It would help the way of working if AJO could adopt what is established way of working with folder structures. I am sure it is created in AJO for a reason, but f...

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  • 5/27/25
    I get this message when I try to publish a landing page:"Landing page publication failed. No pages found to validate within this landing page."I dont understand what this means. It it just because I cant see it before it is rendered from a email, or it is actually an error?

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  • 5/26/25
    Hi, I'm not a developer and I'm trying to write an expression to count the number of a string field nested within string arrays (screenshot). This expression is intended for use in one of the Custom Actions variable fields in Journey. Below is the expression I attempted, along with the error I recei...

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  • 5/26/25
    Hi! Is it possible to set up alerts in AJO for the following cases? 1. When we reach a certain number of sends for an specific campaign2. When we hit a threshold of errors for an specific campaign?3.If no messages were sent in the last 15 minutes for an specific campaign? If not natively supported, ...

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  • 5/26/25
    I have got question regarding in-app message node after wait node. After The Wait time finish then the in-app message is not longer displayed?Or what is the behaviour of that node? 

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  • 5/25/25
    May' 25 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Adobe Experience Manager Content fragment integration: With the integration of Adobe Experience Manager and Adobe Journey Optimizer, you can now effo...

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  • 5/25/25
    Join the Adobe Champion Program and become a part of a global community of passionate product experts who are driving thought leadership and innovation!     Adobe Journey Optimizer Champion Applications are open through June 10!   Program BenefitsThe Adobe Champion Program provides a unique opportun...

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  • 5/25/25
    In documentations there is a sentence: In this example, we want to restrict profiles from entering more than “5” journeys in a month. This means that profile can enter only 5 unique journeys in a month but it can enter specific journey multiple times but its set up in the journey itself? https://exp...

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