Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Assume that my customer has 20 products (FSI Industry). Have you ever done such a use-case - rendering last seen product/service in email using only AJO (not Target)?

Has anybody done such a use-case?I assume that image should come as an import to AEP and then render such a QR code in AJO template?

Hi, I'm currently testing In-App messaging and the In-App works correctly when triggered through a Campaign, but not when triggered through a Journey, even though I'm using the same event trigger (application.launch) in both cases. In the Journey, the event is triggered successfully and the profile ...

DescriptionAdobe Journey Optimizer (AJO) currently provides a "Copy Technical Details" option in the UI that exposes key configuration parameters of a journey in JSON format. This includes important fields such as throttlingRatePerSec, entryConditions, and activity configuration. However, this JSON ...

Hi, we are actually working on the inApp messages for our implementation. We have ECID and an internal id both selected as identities.  The internal id is getting send through an event (into the identity map) and stored in the AEP profile into the identity map too.  The problem is that when we want ...

Hi, when using Audiences for In-App messaging in AJO, are only Edge audiences supported, or can other audience types be used as well?

How to fetch Journey Name, Journey Status (Live, Draft, Closed, Dry Run etc) and created by (Person name) Details using either query service or via API. I know the status and created by are not available in any dataset but is there any way I can download or fetch these values for all the journeys in...

Hi team, I'm seeing lot of cases where a push notification is excluded, and in the corresponding message.feedback event, the pushPlatform is listed as APNS, even though the profile has FCM as the push platform.Do you know why there's a mismatch between the platform in the feedback event and the one ...

Hi ,We are working on profile capping in a recurring journey. Profile capping should also work on a recurring journey which means the counter should get reset to zero .But from the adobe documentation i came to know that , When profile cap is defined on a recurring journey, the counter does not rese...

Hi, We are trying to set a control group in Journey of 5%. How can we do this? how will the back end data looks like?  Any help would be appreciated. thanks