Adobe Journey Optimizer

Calling all Journey Optimizer customers!  We are excited to bring an immersive in-person workshop to a city near you in October and November—London, UK; San Jose, CA; New York City, NY; Atlanta, GA; and Sydney, AUS—to explore the product's unique value and participate in interactive guided sessions...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hello All! I am posting here for the first time with a question regarding communication scheduling. Does Adobe provide the capability to avoid sending communications to customers during holidays, ad-hoc days off, bank holidays, etc.? Thank you!

Hi there, For in-app messages, what does decisioning.propositionSend mean? We have a journey that is a one-time launch where the in-app message will be live for the month. Looking at the AJO inbound activity dataset, I see event = decision.propositionSend occuring throughout the month, where initial...

Hi there, Often times we need to give an estimated size to our stakeholders prior to launching a campaign/journey. Currently we do this by duplicating the journey, removing the push nodes, and publish it to get an estimated size. However there are couple of downsides to this approach: 1) The estimat...

We have offers shown via Target A/B activities, and want to reference the event data in our AJO audience rules. When a user sees an offer in Target, we want them to qualify for an audience in AJO Ultimate. How can that be accomplished? WebSDK is syncing into AEP, so we should have the event data.

Hi, I have a bit of an urgent ask.  I've created an audience with enriched attributes using audience composition. I then read the audience (created from audience composition) to an AJO journey and use the update profile action to update certain profile attributes with the value of the enriched attri...

we are trying to get alerts for distribution List in AJO. How can we achieve that?

Hi all,  In decision management, I try to create a decision rule  to evaluate the priority or the ranking value of an offer. The goal is to filter offers with a score = 0 I have tried without success :( ... offer.characteristics.get("score").notEqualTo("0") ...(... offer.characteristics.get("Priorit...

How to get the yesterday date in AJO?

I noticed that, unlike emails, there isn't an option to add Offer Decisioning in Web Campaigns. Could you please explain how web campaigns with offer decisioning are configured in AJO?I am aware of a document available for configuration via Web SDK, but I would like to understand how offer decisioni...

I am trying to understand how to render properly code base experiences. In the documentation there is info that you should send with the sendEvent decisionScopes:https://experienceleague.adobe.com/en/docs/experience-platform/web-sdk/personalization/rendering-personalization-content However where you...