Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

To refer to a specific location on the mirror page with an anchor in an email's HTML, I attempted to use the following codes: <a href="<%@ include fragment='MirrorPageUrl' %>#vraag2a <a href="<%@ include view='MirrorPageUrl' %>#vraag2a <a href="<%@ include view='MirrorPage' %>#vraag2a  However, this...

April 2024 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Multimedia Message Service (MMS) - all providers:With the SMS Channel, you can now enhance your communication by sending Multimedia Message Servic...

Hi @srisht @Everyone,We are transitioning from Marketo and Marketo has a good interface for supporting Text version of emails without adding any extra manipulation while sending emails to end users.We are trying to add this code in the Text version of AJO at the top before the content but it is gett...

Hello, I am testing my previously working Journey and while the test profile enters and exists the journey successfully, the email fails due to a "No Email Address Found in Profile" Error.  The confusion is AJO did in fact find the profile because the messageFeedback event exists in the Events tab (...

Hi all, Can anyone please help me with the query for the number of SMS and Direct Mail messages sent for a month?

Hi,   We have a journey that should notify customers via email when a product is back in stock. Specifically, the number of customers targeted via email should correspond exactly to the quantity of the product that has become available again. For instance, if business restock 100 units of a product,...

Hi all, Can someone help me with how can we send a copy of an email sent through AJO, through a custom action to any external storage solution (by hitting the storage location API Endpoint), such that all the emails sent to the customers should also be stored in that storage solution?

Hi there, I am wondering if there is a way for AJO to determine the best communication method to reach out to customers? For example, we have 3 channels enabled in AJO - Email, Push, SMS. Right now, we have to use 3 different "actions" in the journey to send them out. Is there a way AJO can prioriti...

Hi i am assinging let vaiable in AJO email template how can i call this let it multible location inside the email template {%   let ABC = "Hello"  %}

Hi everyone, We are having to create upwards of 250 folders in AJO Assets to hold assets for different client business units. Each of these folders needs to contain 4 sub folders under it. Is there an API available for Assets in AJO by which these folders can be created in one go? Regards,Shashank S...