Product Communities

Hello,We are investigating an issue in AEM as a Cloud Service where some customer requests are being rejected by the Adaptive Rate Limiter with the message:server load exhaustedThe logs show that the rejection is based on the calculated server load and the predicted additional load, rather than the maximum number of in-flight requests being reached.*INFO* [qtp1005821649-5497] com.adobe.granite.ratelimit.AdaptiveRateLimitFilter Rejected <url>, server load exhausted. Server load: 749009/750000, inflight: 68/200, prediction: 35381Any guidance on interpreting these Adaptive Rate Limiter log fields and recommended troubleshooting steps would be appreciated.Thanks,Prince

Has anyone implemented a holiday send freeze for an always-on nurture program in Marketo Engage? I am looking for a way to temporarily pause email send from a specific nurture journey built with trigger smart campaigns during holiday periods while keeping members in their current wait steps and preserving the existing journey logic.

I’m setting up Recommendations for the first time using this as reference: How Do I Implement Recommendations Activities? | Adobe Target but also many other pages of instructions.I understand that to build the list in the Catalog, I can use Feeds or the Recommendations API. There is a third option, Delivery API, that I haven’t explored. I tested using the Recommendations API and it worked. I was able to pass an entity.I’m not clear about this step (from the above page): 3. Pass behavioral information and contextIn Launch (aka Data Collection) I set up a Web SDK Variable and Rule that sets various entity attributes such as entity.id, entity.name, entity.categoryID, and so on. I can see this data on the interact payload and assume it’s being passed to Target. More inf here: Send parameters - Migrate Target from at.js 2.x to Web SDK | Adobe TargetWhat is the purpose of passing Target params? Is it to inform Target about visitor behaviour? Is this a different thing than adding entities to

I am investigating an Adobe Analytics implementation issue and would appreciate guidance on understanding the root cause.Current SetupWe are using:Adobe Analytics Extension (AppMeasurement) Custom Tracking Server configured in the Adobe Analytics Extension AEM as a Cloud Service Author and Publish environmentsThe Adobe Analytics Extension is configured with: Tracking Server:smetrics.company.comSSL Tracking Server:smetrics.company.comBased on Adobe documentation for trackingServerSecure, my understanding is that Analytics hits generated by this implementation should be sent through the configured tracking server rather than Adobe's default collection domains.Observation #1While testing an AEM Author URL similar to:https://author-pxxxxx-exxxxxx.adobeaemcloud.com/content/site/page.htmlI inspected Network requests and found Analytics calls being sent to:amcglobal.sc.omtrdc.netwith report suite information resembling:amc.global.prodinstead of using the configured tracking server:smetrics.co

Hi All, I wanted to know if anyone has attempted to make a Proof HQ api call in order to remove/close out an active approval process?   Looking for a way to close out outstanding proof approvals on projects that should be closed.

I got the case like this: Would have multiple identities for the logged user in my AEP implementation - however its easily done using IdentityMap. I would have multiple business entities However in AT there can be only one Identity - Target Third Party ID Namespace (so Target Profile can recognize only one Identity from IdentityMap How the user recognition works? AEP connects with AT on Edge so I assume its based on the IdentityMap not Target Third Party ID Namespace? Did you have the case like that? 

Hi ​@Community I am working on activating qualified audiences to an SFTP destination in Adobe Experience Platform.We are seeing an issue where some profiles that have already exited the segment are still being sent in the SFTP export and misses the realized ones.Current setupAudience qualification / segment evaluation happens at 8:45 PM IST Export for same Audience is configured at: After segment evaluation to the SFTP server 10:30 PM IST 11:30 PM IST What we are observingThe 1st and 2nd exports look the same In these exports, 1–5 profiles out of around 100 sometimes appear even though they have already exited the segment The 3rd export at 11:30 PM IST contains the correct and additional data all are in realized state. ImpactBecause of this issue, the same profile  (1-5) is being sent again on the next day. My questionI expected the export job to run only after segment evaluation is completed. In the AEP UI, it looks like the evaluation finishes first and then the export starts.Could

Hello, Can anyone help me with the intended use of being able to map segment membership in the destination out of the box mapping tool? segmentMembership.ups I am attempting to map a master audience to a destination and use ECN segment membership from other audiences to derive an attribute. I do not want to map the audiences I need segment membership from to the destination.  Can anyone tell me How can I use segmentmembership.ups in destination mapping? Solutions for mapping segment membership from other audiences into a calculated field where the audience is not published to the destinationThank you!

Quick lesson from a recent Marketo-AJO project: Marketo is program/campaign-centric whereas AJO is event/journey-centric. This sounds obvious, but it changes the schema design, segmentation, and journey logic. This is not a mere lift-and-shift setup.  The two main things aren’t the journeys themselves. These are schema design and identity resolution. Both are harder than they look. XDM Schema DesignIn Marketo, the data model is flat and permissive - custom fields can be added without touching anything else. In AEP, the schema is formal and more structured that every journey, segment, and destination downstream depends on.Few things that matter in practice:Schema classes come first: AEP has 2 main core classes - XDM Individual Profile (attributes like name, email, title, etc.) and XDM Experience Event (timestamped events like website visits, form fill outs, etc.). Every Marketo field needs to be sorted into one of these buckets before building anything else. Some Marketo fields have no

I use a Contentful as a CMS for web. CMS requests Edge Decisioning API and then render the offer. I need to debug what identities are sent in the request do you know if that request land is some specific dataset? 

Have you used that API?My Prod and Dev are not 1:1 so I am expecting problem. I assume as a first step do the POC: Prod Offer Decisioning → Dev Decisioning for one specific Decision ScopeDo you recommend creating all the profile attributes, audiences etc on Dev and then map prod → dev?Any advices? 

I am from AEM Dynamic Media team and I help customers get more measurable value from Dynamic Media: faster experiences, assets that work harder across channels, and a clearer view of what happens after content goes live. One simple self-service report has become especially useful in those conversations. It is the Dynamic Media delivery report. If you use AEM as a Cloud Service with a Dynamic Media license, you can generate and download the report yourself. The visibility gap of asset activationWe often hear customers say that once an asset leaves the DAM, visibility becomes fragmented. We know what we created and published, but we do not always know which assets are receiving the most delivery, which channels are consuming them, or how that consumption varies across markets. The Dynamic Media delivery report helps reconnect that last mile.To keep this conversation practical, I stepped into the shoes of a growth marketer at a fictional fashion retailer, “Luma Retail”. I used one month o

I have a Fusion scenario that creates a Workfront project from a CSV file emailed to a request queue. Some emails also include supporting files that must currently be added to the project manually. I want the scenario to automatically upload these files to the project’s Documents folder. The scenario can distinguish the CSV used to create the project from the supporting files by their extensions. How can I ensure it processes the CSV first, waits for the project to be created, and then uploads the remaining attachments? Can the scenario loop through the attachments twice, or temporarily store the supporting files until the project is available?Any and all suggestions would be greatly appreciated.  Thanks in advance.Frank

We're the Platform team behind Adobe's own AEP implementation, the biggest one in the world, actually: over 3 billion profiles, hundreds of campaigns and journeys, and thousands of internal users.  Adobe's digital transformation isn't just something we help customers achieve. We did it ourselves first.  Through the Adobe on Adobe (AoA) initiative, Adobe has optimized how we use customer data, orchestrate experiences, and engage with customers across the business. Our team built and operates the platform that makes this possible.  Because we're running Adobe's own business and personalization efforts on the platform, we're often among the first to deploy and validate new AEP capabilities in production environments. That's how we became early adopters of CX Enterprise Coworker- an AI teammate that helps practitioners accomplish tasks faster by bringing together platform knowledge, business context, and workflow execution in one place.  By using Coworker within our platform, we were able

Ohio WUG has now opened up registration for our virtual December roundtable discussion. Sign up today!  December 4th12 - 1 pm ESTRegister: https://usergroups.adobe.com/events/details/adobe-user-groups-workfront-ohio-chapter-presents-december-2026-roundtable/ 

We’re excited to partner with the Adobe Workfront Product team for a 3-part event series to help you prepare and feel empowered for the changes coming to reviews and approvals in Workfront. Each session will offer live demonstrations, best practices, and more to help you with the transition to Unified Review and Approvals. Sessions include: August 11 – Everything You Need to Get Started with ​@Elise_Lawley  September 15 – Making the Switch: Preparing for your Move with ​@Travis_Jordan  October 28 – Making the Switch: Completing Your Move with ​@MikeEngel  This post will serve as a central location for: Registration links for upcoming sessions  Event recordings after they happen  Related resources and documentation It’s not required, but if you’re interested, we did a session in March – Understanding Unified Approvals: Direction, Reporting, and What’s Next. You can catch the recording and resources here. Don’t forget to click the star at the bottom of this post to subscribe, so you’ll a