Product Communities

We’re excited to celebrate Partha Sarathy ( ​@ParthaSarathy ), who has been named the 2025 Community Member of the Year for the Adobe Campaign community!   Partha’s enthusiasm for helping others is second to none - he consistently shows up with the sole intention of supporting peers, answering questions, and helping community members move forward with confidence. His presence reflects a deep belief in the value of shared learning and connection. What makes Partha especially impactful is his community‑first mindset. He’s genuinely motivated by a desire to share knowledge, learn alongside others, and build meaningful connections through every interaction. That philosophy comes through clearly in the way he engages: thoughtful, generous, and always focused on helping others succeed. Partha’s steady dedication has made the Adobe Campaign community stronger and more welcoming, making him a truly deserving recipient of this recognition. Please join us in congratulating Partha by sharing your

We’re excited to celebrate David Ross ( ​@DavidRoss91 ), who has been named the 2025 Community Member of the Year for the Adobe Real-Time CDP community!   Over the past year, David has stood out as one of the RTCDP community’s most trusted and effective problem‑solvers, consistently showing up to help members navigate complex, real‑world challenges with clarity and care.David’s impact is driven by thoughtful, hands‑on support that prioritizes quality over volume. His guidance helps unblock members quickly, solve tricky questions, and improve the overall experience across the RTCDP community. His deep expertise, reliability, and sustained engagement make David a standout leader—and a well‑deserving recipient of this year’s recognition. The Community Member of the Year recognition celebrates individuals who go above and beyond to support others, and David’s contributions exemplify these values. Please join us in congratulating Arun by sharing your appreciation in the comments below. We’r

Hello, we’re in the process of exploring the web channel and looking into the configuration. I read the documentation and if I’m understanding the pages matching rule section correctly, you can use it to include multiple webpages and the web experiences you create for that channel will be applied to all those pages. My question is, what if the pages that qualify for the rules have very different layouts?Examples:You’re creating a web experience in a journey and the default page you are shown while in visual designer has a banner at the top, and you change that banner. What happens to pages that don’t have a banner at the top? The default page you’re editing has a 2 column layout with a right-rail component. You change that component. What happens to pages that don’t have that component and is only 1 column?Would the pages with different components or layouts from the default just break?

Hello Community - I'm hoping to get a better understanding of what makes "Tags" tick.   I have past experience with Adobe Tag Manager, DTM and now Tags. I have experience with GTM and Tealium. Tealium has a document called "order of operations" which explains internal prioritization of the load rules, extensions, tags, etc. I've not found the equivalent for "Tags" (or Launch).  The real question I have at this point is, are there some things which get cleaned out of Custom Code sections (either in events or rules) during the library build process?  I've added lines and lines of code with console.log statements and such and it simply disappears from the library or never gets executed (ignored?) when testing on a site.  Last, what's the story with trigger() ?  Is there any limit to where and when it can be used ?  Thanks for reading and I look forward to replies!

Hi,Created Data stream for AA [1] and another datastream for AT[2], now in the tag  properties updated AEP extension to set the datastream to [1].Within the rules, created one rule for AT - library loaded- send event - checked the include render propositions and checked the render visual personalization decisions with send display event - unchecked. The datastream override is done here to point to [2].Now for the AA rule - Only AA tracking is done -  on on load events - and unchecked the include render propositions and unchecked the render visual personalization decisions with send display event - unchecked. The datastream override is NOT done here and points to [1]. AA reporting seems to occur but Adobe target does not get the reporting . We have no a4t provisioned. @bjoern__koth 

I’m integrating Coveo with AEM 6.5.23, and I want to make sure that my AEM page metadata and cq:tags are properly indexed in Coveo.I can crawl the content using the Coveo web connector, but I’m not sure how to:Expose custom metadata fields (like cq:tags) from AEM to Coveo.Map those fields in the Coveo index.Has anyone set up field mapping for AEM metadata in Coveo? A sample configuration or mapping JSON would be really helpful. Regards,Karishma.

Hi, is there any way to show the issue’s status for a user inside the issue view but block it for the user to not be able to change it, just show the field but block it ? i tried through the layout template but you either remove it completely or show it.thanks,Bianca

Hello Everyone, Added datasetLookup Activity in the journey with name “MyDatasetLookUpActivity” and other configurations are set up properly as per here . https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/dataset-lookup#:~:text=Use%20enriched%20data%20in%20the,Push%2C%20SMS%2C%20etc.) However, when you use the below syntax to fetch the attribute through the look up syntax defined in the above document (sample syntax added below) in the Advanced Expression editor. It is Throwing Dataset look up not found error in the screen.@datasetLookup{MyDatasetLookUpActivity.entity._partner.loyaltyTier} == 'Platinum'  Anyone faced this issue?  Note the schema and dataset has been configured properly and works fine when you Email Personalization editor syntax. 

Hello guys,I finished the setup for EDS with Google Docs and it works like a charm.Next step was to setup EDS with an AEM Cloud Instance. I went through all steps described here: https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/edge-delivery/wysiwyg-authoring/edge-dev-getting-started#prerequisitesIt did not humbled over any point, but changed content isn't reflected to any site, so I believe, that the project still points to the demo project and not my AEM instance. Here are some information.My GitHub project: https://github.com/PublicisMaikLindner/eds-with-ue-testfstab.yaml:path.json: I changed and published the index site, but still the demo content is shown.Also I added an additional site and published it, but it shows a 404 when I request this site: I strongly believe, the GitHub-Project still show the demo content.What can I check/change, to get my content behind the URL? Best, Maik   

Hi Team , Problem Statement :I’m trying to create interaction buckets in Marketo based on the most recent engagement (email open or click) so we can segment audiences based on how recently they interacted with our emails. The buckets I’m aiming to build are:0–30 days, 31–60, 61–90, 91–120, 121–150, 151–180, 181–210, 211–240, and 241–540 days.The goal is to identify how long it has been since a contact last engaged with us and use these segments for follow-up or re-engagement email campaigns. Current Approach :I created filters using email open and click activities within specific date ranges. However, I’ve noticed some inconsistencies. For example, some records that opened or clicked within the last 30 days are appearing in the 121–150 day bucket.This makes me think I might not be structuring the activity filters or AND/OR logic correctly, or that multiple open/click activities may be affecting the results. What I’m Considering :I have creating a custom field called “Interaction Bucket

Hello everyone,I am currently trying to understand how schema relationships work in Adobe Experience Platform. Specifically, I am looking at the example involving Loyalty Members (Profile class) and Hotels (Reference schema).My Scenario: I have established a relationship where the "Loyalty Members" schema (Source) points to the "Hotels" schema (Reference) via a preferredHotel field. Both schemas are enabled for Profile. I want to create an audience to segment all hotels where petsAllowed is True. My Question: When I export this audience to a Destination, can I export the attributes of the Loyalty Member profiles (likepersonalEmail.address or name) that are linked to those qualified hotels?If this is possible, how should I configure the Mapping in the Destination to ensure the Profile data is sent even though the segment criteria are based on the Reference Schema?References: Documentation Tutorial: Define a Relationship Between Two Schemas Using the Schema Editor | Adobe Experience

Hello, I noticed a problem that this documentaiton page exists https://developers.adobetarget.com/api but when I try accessing it, it redurects to https://experienceleague.adobe.com/en/docs/target-dev/developer/api/admin-api/admin-api-overview. The orogonal page has content which is helpful, but I can noot read it because of the redirection. Is it broken ?

I have a question regarding the example on this documentation page (websdk):https://experienceleague.adobe.com/en/docs/experience-platform/collection/use-cases/personalization/top-bottom-page-eventsThe example looks like this:"... Second page view (Option 1) ..."alloy("sendEvent", {renderDecisions: true,xdm: {...,web: {webPageDetails: {viewName: "cart"}}}});Unfortunately, the example does not indicate which XDM event type is sent over the network. Could you clarify which xdmType should be specified here, or which one is sent by default?

Could you please clarify whether merge policies (such as Dataset Precedence and Timestamp Ordered) are applicable to Account profiles in B2B implementations, similar to how they are applied for customer/person profiles in Adobe Experience Platform?Specifically, I would like to understand if merge policies control how data is prioritized or combined when multiple datasets contribute attributes to the same Account profile, just like they do for customer profiles.Any clarification or documentation reference would be greatly appreciated.

Hello, for a very long period we are missing data from H&M Aggregated Rewards Followup. Also even we select country of origin we receive multiple rewards from other countries as well, while I cannot find rewards that our live in our countries. 

Hi AJO Community,I'm trying to confirm the exact behaviour of channel-level frequency capping within a multi-step journey, specifically when the Global Rule Set is involved. I'd appreciate any official confirmation or real-world validation of what I've outlined below.Our Setup:We have a Global Rule Set (channel domain) with two active email rules:Daily Email Limit: 1 email per dayWeekly Email Limit: 3 emails per weekOur journey is a Read Segment (batch) with the following structure:Email 1 → 10-Day Wait → Email 2My Understanding of the Behaviour:When a profile enters the journey and hits the daily or weekly cap at Email 1, the message is skipped but the profile continues moving through the journey canvas — it is not ejected. The exclusion is recorded at the message delivery level with reason code ExcludedForControlRules (050002).After the 10-day wait, both the daily and weekly caps will have fully reset (daily resets at midnight UTC, weekly resets Saturday at 23:59:59 UTC). So assuming

How come I can only add dependecies on certain metrics in the Goals & Settings? I have three metrics. One of them is a conversion metric tracking pageviews. I don’t want it to track unless another success metric has been reached and when I select advanced settings, I have the option to click which one. However, I have another metric where I am tracking clicks. I want to set the exact same dependency to this metric but the drop down isn’t available: 

The Shopify Order_Line_Items table is missing a timestamp field needed to schedule a dataflow connection to pull in order details that relate order and products from Shopify into AEP. I was able to schedule data connections for the Orders and Customers tables. However, the Order_Line_Items table is needed to tie the products to the orders. Without this timestamp field we cannot use this Shopify connector. 

Hi everyone,I’m trying to implement a Portfolio → Program dependency in Adobe Workfront and ran into a behavior that I’d like to understand better.BackgroundIn the native Workfront project fields, Portfolio and Program already exist as built-in fields. When we create a project: Portfolio can be selected Program automatically shows only programs related to that portfolio This dependency works perfectly.However, the problem is that these native Portfolio and Program fields are not required fields, and Workfront does not allow us to make them required.What we triedTo make these fields required, we created them again in a Custom Form using reference fields: Portfolio field Reference Field: Portfolio Set as Required Program field Reference Field: Program Set as Required The goal was to force users to select both Portfolio and Program when creating a project.IssueAfter creating these fields in the custom form: When we select a Portfolio, The Program field still shows

Recently, Adobe Analytics workspace seems to have implemented “lazy loading” so data points only show when I am looking at them on screen, and need to reload as I scroll up or down. How can I turn this OFF? I need to be able to search the report quickly using the web browser’s Find function, but with Lazy Loading, this is impossible for hundreds of rows. Exporting the report to PDF is not an option as I use the hover function to manually view URLs that are too long for the table, and I manually add URL rows when I am assessing the tracking data. This seems like something that Adobe DID NOT need to fix, at least in my use case… How can I turn off Lazy Loading, or ensure that all rows of the workspace are loaded at once?

We’re excited to share that all Prime and Ultimate customers now have access to the Lead Activity and User Audit Marketo Engage Data Streams. Whether you need to sync lead data into your CDP, keep a close eye on asset changes, or are looking to reduce your API load, Data Streams can help you do more with your data with less effort.What are Data Streams?Data Streams let you stream real-time events from Marketo Engage to any system. They send event data directly to your systems as they time, so you don't have to wait for scheduled syncs or manually query for changes.Current streams available:Lead Activity: Send lead-level engagement and activity events (e.g., form fills, list adds) directly from Marketo Engage to other platforms and services. User Audit Events: Stream changes made by users, such as updates to assets, programs, or tokens, to improve compliance across all marketing operations.If you are looking to integrate Marketo with downstream tools such as Snowflake or a homegrown CDP

Running into an intermittent issue with Adobe Analytics click tracking in Safari I'm using Adobe Launch (_satellite) for analytics tracking, and when users click a button that triggers a page refresh/navigation, the analytics hits aren't consistently being recorded in Safari.The issue is intermittent, which makes it particularly tricky to debug.I added the 100ms timeout specifically for Safari click tracking issues, but the problem persists intermittently. The_satellite library is available and loading fine The issue seems to be that the analytics tracking beacon doesn't complete before the page refreshes 100ms timeout isn't consistently reliable Any Safari-specific considerations I should be aware of?