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tariquekh2
Level 1
June 3, 2026
Question

Not able to access Adobe Camapaign

  • June 3, 2026
  • 1 reply
  • 32 views

Hi Team, 

 

can anyone help to find what is the reason I am seeing this screen when I launch the Adobe campaign from  Adobe Experience Cloud. 

 

 

1 reply

ccg1706
Community Advisor
ccg1706Community Advisor
Community Advisor
June 4, 2026

Hi ​@tariquekh2, 

 

This error indicates that the browser cannot resolve the Adobe sandbox domain. 

 

Please verify that the Adobe sandbox URL is correct and that your user has the proper permissions to access it. Also check your network connection, VPN, firewall proxy, and DNS settings, as these may prevent the sandbox domain from being resolved. 

 

If the issue continues, you should contact Adobe support administrator to confirm that the sandbox is active and that your account has access.

 

Hope it helps. Please don’t hesitate to come back if the issue persists.

 

Kind regards, 

Celia Castilla

 

 

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