Are Custom Actions async?

Community Advisor

@Michael_Soprano I had responded to this a few months ago. Let me know if you need any additional details.

Thanks, Sathees

Adobe Employee

AJO Custom Actions are synchronous from the journey’s perspective.

The journey waits for the API response before moving to the next step, even though the HTTP call is processed asynchronously internally.

Max timeout typically up to 30s
For true async processing, return quickly (200/202) and continue later via another event/webhook

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