Product Communities

Hello, all! I am a current Workfront Workflow/Core admin with the strategy/customer engagement team (including enterprise marketing, internal/external communication, org strategy, business development, and government relations) at a large US healthcare organization that provides both direct patient care and healthcare insurance plans.I am trying to determine whether Workfront Planning would be a good investment for us but am having a hard time visualizing how the application might be set up and effectively used in our environment -- at first glance the application seems quite complex and challenging to figure out.So, I’m interested in connecting with other healthcare-sector users of Workfront Planning who would be open to demonstrating how they set up and use the application in their organizations/departments. If you’re willing to give me a “look under the hood” as to how Planning works in your environment, let me know and hopefully we can initiate a connection/conversation!

AJO is the channel marketers already trust to get every communication right — email, push, and SMS, orchestrated from one place. Adobe Target, meanwhile, has been the brain behind your best on-site moments — the right offer, the right visitor, the right second. That intelligence used to stop the instant someone left your site. Not anymore: AJO can now reach out mid-send, pull that same targeting logic straight from Target's Delivery API, and carry it into an email, a push notification, or an SMS — so the trust you've built on-site travels with every message AJO sends. Most teams have solved this the hard way before: rebuilding the recommendation logic inside the messaging tool, keeping two systems in sync by hand, and hoping the "top pick" in tonight's email actually matches what's live on the homepage. AJO closes that gap with Integrations — connect the Target Delivery API once, and any message template can call it at send time. The smartwatch a shopper almost bought yesterday shows u

Hi Team,We recently migrated our application to AEM as a Cloud Service. During page replication,  /libs/settings/wcm/designs/default path included in the publish references. AEM as a Cloud Service, /libs is immutable and should not be published. As a result, page publication is blocked unless we manually uncheck this reference in the publication wizard and then proceed with publishing the page. To confirm we do not have any reference to this path in code.Has anyone encountered this behavior before or knows what could be causing this OOTB reference to be added during publication? Is there any known component, policy, style system configuration, or reference provider that could introduce this dependency?Any insights or suggestion would be greatly appreciated.Many thanks in advance!

Hello, we’re experiencing a problem with the autopk of workflows. They’re suddenly generating negative values (-2.233.232.343, for example). Have anyone experienced this problem?

We are facing scalability challenges with the current API design.Our use case requires that when a request is made to retrieve content metadata, the API should return metadata only for unrestricted content. In addition, project-level and related task-level fields need to be available as part of the response.However, we have identified several limitations with the current approach:The task API is limited to approximately 2,000 records per request. Retrieving task data requires making separate calls per project ID, resulting in a very large number of API requests for full-load scenarios. The volume of task data returned per project is limited, which impacts overall efficiency. Project fields are restricted in the current design, making it difficult to retrieve comprehensive project-level details alongside task data. While the current solution may be sufficient for incremental loads, it does not scale effectively for larger datasets or bulk extraction requirements.We are currently evaluat

Adobe Accelerates Agentic AI Adoption Through New Agency and Technology PartnershipsAdobe is expanding its ecosystem of agency, technology, and AI partners to help organizations create, activate, and measure personalized customer experiences at scale. New collaborations with companies including WPP, Accenture, Omnicom, Stagwell's Code and Theory, Anthropic, and Microsoft bring together content, customer data, and AI to help brands deliver more connected, intelligent customer experiences while maintaining governance and brand integrity.Why It MattersAs organizations move from experimenting with AI to operationalizing it across marketing and customer experience workflows, they need a trusted foundation that connects creativity, data, and AI. Adobe's expanding ecosystem helps brands unify paid and owned channels, automate customer experience delivery, and gain deeper insights that drive more relevant engagement and measurable business outcomes.Learn MoreDiscover how Adobe and its ecosyste

Turn Media Network Potential into Performance with Adobe Real-Time CDP CollaborationAs commerce media continues to grow, media networks are under pressure to turn valuable first-party data into scalable advertiser revenue. Adobe Real-Time CDP Collaboration helps media networks connect audience discovery, activation, measurement, and creative workflows in a single privacy-centric solution, making it easier to deliver better targeting, stronger performance insights, and more impactful advertiser experiences.Why It MattersToday's media networks need more than audience access to stand out. Adobe helps organizations scale audience monetization, connect advertisers with valuable first-, second-, and third-party insights, streamline campaign execution, and measure outcomes with greater confidence, all while maintaining strong privacy controls. That’s what Adobe Real-Time CDP Collaboration for Media Networks is built to do. With native connectivity across the Adobe AI Platform, it enables true

Hi Team,We are using Adobe Target legacy pre-hiding JavaScript snippet with 1500ms timeout to avoid flickering but page performance tools flagged this as a potential cause for low scores in desktop and mobile. Adobe support team suggested to use Flicker Manager V2(Beta) with timeout 2000ms and 1500ms but we still see flickering.Our Launch configuration has Adobe Target V2 extension configured with 3000ms timeout. I read in few articles that these two timeout configurations complement each and are required.I have couple of questionsIs pre hiding snippet required to be loaded on web pages where we do not have A/B test activity or personalized content? Or can we load only on pages where they are configured? Did anyone use Flicker Manager V1/V2 ? Does it solve the flickering and page performance issues?

Hi there, i have a few URLs that contains semicolon “:” - example below, and upon clicking on the test proofs i received, the semicolon turns into %3A. Is this normal and any documentation i can show to support?https://www.test/?test=te:st:TeST:edm::test&utm_source=&utm_medium=edm&utm_campaign=testThanks!

I’m looking for some guidance on a requirement we are currently working on in an Adobe Edge Delivery Services (EDS) / Universal Editor (Franklin) implementation.RequirementWe need to assign a unique and persistent identifier to every component instance on a page and use that identifier as a tracking attribute for Adobe Analytics.Example:Multiple instances of the same component can exist on a page. The identifier should remain unchanged even if the author reorders, moves, or updates the component. The identifier should ideally persist for the lifetime of that specific component instance.What We Have ExploredWe have evaluated multiple options, including: Generating UUIDs/random IDs in block JavaScript during rendering. Drawback: IDs are regenerated on page refresh and are not persistent. Generating IDs based on page structure, component sequence, or position. Drawback: IDs change when authors reorder or move components. Adding a hidden component-id field to the component model and at

I'm investigating a sudden increase in traffic attributed to the Direct marketing channel and would appreciate insights from others who have encountered similar situations.BackgroundThe landing page URL is not a vanity URL and is unlikely to be manually typed. Historically, most traffic to this page came from Paid Search and Organic Search. Recently, Direct traffic has increased significantly and is now more than double the volume of either Paid Search or Organic Search. No obvious business changes have been identified that would explain users suddenly navigating directly to this URL.QuestionsWhat are the common reasons for a sudden increase in Direct traffic for a URL that is unlikely to be typed or bookmarked? What attribution or tracking issues could cause traffic that should belong to another channel to be classified as Direct? What debugging steps would you recommend to determine whether this is a genuine traffic change or a measurement issue?

Exploring a vibrant city becomes far more rewarding when every street, landmark, and neighbourhood feels within easy reach. San Francisco offers breathtaking waterfront views, historic districts, charming architecture, and world-famous attractions that deserve more than a quick visit. Choosing an alternative way to travel allows visitors to experience these highlights while enjoying every moment of the journey.A Segway San Francisco experience blends sightseeing with outdoor adventure, giving travellers an enjoyable way to navigate the city's unique landscape. Smooth, self-balancing rides make it easy to cover more ground without sacrificing comfort, creating an experience that feels both exciting and relaxing.Why Segway Tours Offer a Different Perspective?Traditional sightseeing often limits how much visitors see in a single day. Walking long distances demands energy, while driving introduces challenges such as traffic, parking, and navigation. Guided Segway tours eliminate many of th

Hello !Sorry for my question, I’m new to Adobe Campaign v8.I’m trying to analyse the open rate from many month ago.The goal is to know, until ‘when’ our customer stop to open our communications. Do you know can I do it ? Is there something on our reporting or should I make a request on my workflow ?Kind regards

 That email from IT we all dread: Urgent: Remediation Required with a list of supposed Marketo config issues found during an external audit. Typically, the issues’ll range from factually false[1] to meaningless[2] to head-shakingly unactionable[3], but there’s sometimes a valid point in there. (Especially if it’s tagged Low Priority so neither side has to get defensive.) A legit point that came up recently is missing DNS CAA records for Marketo LP and Branding (click tracking) domains. The Marketo instances still passed the audit because it was tagged P3 (Low), but there’s good reason to try to make IT happy. What CAA records doCAA records list the specific Certificate Authorities allowed to issue SSL certs for a host. For example, if your company is on AWS with Amazon-issued ACM certs, IT can publish a CAA record that says only Amazon’s CA is allowed to issue certs for example.com and all its subdomains. Any other CA must reject a cert request if they are to stay in good standing with

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Hi all! We have an eVar to capture the searches in our website. We capture exactly what is typed in the search box, and some people use “” to find the exact match. So, if you check on the debugger, you see it’s captured correctly, like “”example””. But, once you use this eVar in Workspace, for instance in a Freeform table, it seems that those “” are removed (via CSS?), so the table shows 2 values that look exactly the same, but if you inspect the element, you can see that those “” are there.2 different values that are displayed as the same Any ideas? Thanks!

Hi all! I'm a PM on the Customer Journey Analytics team at Adobe. We've sketched an early concept for exploring multi-level business data in CJA: the kind of structures where things roll up from specific to broad (opportunity ➡️ account ➡️ parent account, SKU ➡️ product line ➡️ category, or region ➡️ market ➡️ store). I'd value input from anyone who works with data shaped like this.The survey asks how you explore those levels today, where it gets painful to find what's actually driving a number, and whether an org-chart-style way of browsing your accounts, products, regions, or campaigns inside Workspace would help. About 4 minutes.Survey: https://survey.adobe.com/jfe/form/SV_5mUPLXYElPn4MQuHappy to post a summary back here once it's compiled, so it's useful to the group and not just to us. And if you'd rather just tell me how you tackle this today, reply in the thread: I'm reading everything. Thank you so much for any time you can spare.

I have a table of the five percentile metrics in it. The rows are page name. I get the same numeric values for all pages. This is a scope issue but I can not find how to change the attribution on these are make them session/person scoped. Working CJA.   

is there a way to create a dynamic time range comparison that always pull the previous selected period regardless of length. for example. if i selected in the date range for the panel june 9-june 19 the camparison would compare it to june 8th to May 29. and if i changed the date range to look at june 10-june 12 it would then compare it to june 7-june 9. does that make sense? 

Is there a way to move historical Data from one Report suite to Another? We want to move data from last year to a new report suite in which we have collecting data from this year February. 

I need to create a custom last 6 month date range component  that automatically calculates a "last 6 months" window relative to that panel's date. What is the best approach or logic to derive this 6-month lookback period dynamically?

Is there any way to debug with Assurance why the VEC experience is not returned?