Product Communities

I have implemented scroll depth bucketing in Adobe Analytics using the following bucket structure: {"0%": 0,"1–25%": 1,"26–50%": 2,"51–75%": 3,"76–100%": 4} The bucketing logic is working correctly, and I can see data populating in the expected buckets. The bucket values are being populated correctly, and when I use Page Scroll Depth Bucket Instances as the metric, all traffic is categorized into the defined buckets and no Unspecified values appear.However, when I use Visits as the metric with the same dimension, I see a significant number of Unspecified values.To reduce Unspecified values, I have also:Added a 0% bucket for no-scroll scenarios. Configured the scroll depth bucket to be passed into an eVar. Added a fallback value so visits without scroll activity are categorized into the 0% bucket.However, I am still seeing a percentage of traffic reported as Unspecified.Could anyone help clarify the possible scenarios where Unspecified may still occur even when all bucket ranges are con

Hello,I'm testing the Adobe Analytics Activity Map browser extension and I've noticed that some links/buttons are not showing any clicks in the overlay.For example, one standard Add to cart button appears in Activity Map, while another button (Add 2 items to cart) is displayed in the overlay (“Links On Page” Table from the extension) but always shows 0 clicks, despite being clicked during testing.I've already verified that:Both interactions send an Adobe Web SDK (/ee/v1/interact) request. Both send a commerce.productListAdds event. Neither request appears to contain webInteraction or Activity Map-specific data. The issue I'm referring to is only with the Activity Map browser extension, not the Activity Map dimensions in Analysis Workspace.Is there any known limitation or configuration required for Activity Map to recognize certain buttons (for example, JavaScript buttons versus standard form buttons)? Are there any specific Web SDK or Adobe Tags settings that should be enabled?I know

Adobe will stop supporting Batch Audiences in the Audience qualification start to a journey, and wants either streaming audiences (so 24 hour period max) or use of the read audience start. That means a read audience can’t determine which are new profiles in the audience and just sends to everyone in the audience, which just doesn’t work, or we need to define the audience in batch with very defined limits and have exclusions of people who have been messaged, which is not practical. Campaigns have an iterative type of read to process only new profiles entering the audience, journeys  dont. And campaigns arent an option for Whatsapp or logic around comms segmentation Are there any work arounds that anyone has put in place to negate the potential issues here? I really feel this is a very ill advised change to something that was working very well.

We are experiencing an issue in our AEM as a Cloud Service environment  where non-admin authors are unable to use standard publishing due to an implicit system path reference.When a user attempts to publish a content page, the replication payload automatically appends a reference to the legacy system path /libs/settings/wcm/designs/default/jcr:content. Because /libs is immutable and standard users lack crx:replicate permissions at the root/libs level, the replication engine blocks the direct publish and routes the payload to the default request_for_activation workflow.To isolate this issue, we created a dedicated test user and explicitly granted them jcr:all permissions on the following paths:/var  & /content/dam/mygps/en/pi  & /content/mygps/us/en/pi (Plus standard jcr:read on root /) Despite having full jcr:all (which includes read, write, and replicate) across all relevant content and variable directories, this test user still triggers the approval workflow. The replication

We are investigating unexpected email click-count behavior in Adobe Journey Optimizer and Customer Journey Analytics.For one email recipient, CJA displays:61 Total Clicks 1 Unique ClickThe profile’s email interaction data contains 20 message.tracking click events associated with the same profile, message execution, batch instance, campaign, and message.Here are some findings from within those records. Each click event has a different event _id. There are 19 distinct link labels and urlID values. The recorded links include buttons, ticket links, social links, app-store links, an Add to Calendar link, and other destinations throughout the email. All 20 events occurred between 22:38:45.166 and 22:38:46.383, a period of approximately 1.2 seconds. One link was recorded twice; the remaining events represent different links. Every event has "isBot": falseWe also reviewed the HTML used for the send. The links are represented as separate anchor elements, and the buttons reviewed do not contain

Hi,There was a task to publish the assets after property update. By mistake I published the assets that were deactivated before. Is it possible to get the list of assets that were deactivated before and activated now due to my automation. Does it store somewhere. Please help me if there’s any solution for this?Thanks

We have a connector set up from Guides to our translation vendor, Propio. We send 9 languages at once. Most of the languages are imported back in without an issue. For one language, we can see in the Translation Project that all the files have been translated. However, when I go back to Assets or Guides some of the dita topic don’t seem to be working. The Title in Assets says “null” and when I open the topic, it’s just a blank screen. Other topics are working. I couldn’t find a common denominator for topics that aren’t working. There are some folders where none of the topics are working, but others were some work and some don’t.Has anyone had this issue, and if so how did you resolve it? Adobe has suggested sending only one language at a time, but we have 9 standard languages that we have to translate each document into, and sending one at a time is not feasible.

How are organization planning for changes to AJO platform which take you by surprise? Are there any pre-release notes that your Account Manager shares a month before new releases? Or is a there a release plan that you have aligned with your Account Manager so that new releases are first done in DEV environment and then pushed to PROD a week or so later. 

Hi everyone,I'm brand new to Workfront Fusion and recently completed the Fusion training courses. Our team is trying to connect Workfront Fusion to our Workfront Preview environment so we can build and test scenarios before moving them to Production.I've successfully created an OAuth application and generated a Client ID and Client Secret, but I'm getting stuck during the authentication setup. When I use the Preview domain, I receive an error indicating the application can't be found, and I've also run into issues determining the correct domain and redirect URL to use for the Preview environment.I'm sure I'm overlooking something simple, but after spending quite a bit of time troubleshooting, I'm stuck and would appreciate any guidance from someone who has successfully connected Fusion to a Workfront Preview instance.Any tips, screenshots, or examples of a working setup would be greatly appreciated. Thanks in advance for your help!

Hi Community,I have been exploring the Marketo Engage MCP (Model Context Protocol) server to automate and perform operations using AI assistants, and I ran into something worth discussing.I tried to perform operations using the following 14 tools that are officially listed on Adobe's documentation page:🔗 Marketo Engage MCP Operations: https://experienceleague.adobe.com/en/docs/marketo-developer/marketo/mcp-server-operations Here are the 14 tools I attempted to use:📋 Forms1. delete_form2. delete_form_field3. delete_field_from_fieldset4. discard_form_draft 📋 Programs5. delete_program_tag6. unapprove_program 📋 Smart Lists7. delete_all_smart_list_rules8. remove_smart_list_rule_constraint 📋 Snippets9. delete_snippet10. discard_snippet_draft11. unapprove_snippet 📋 Tokens12. delete_token 📋 Static Lists13. remove_from_list 📋 Folders14. delete_folder❌ The ProblemI tried to perform all of the above operations with the help of these tools through Claude MCP and attempted to execute each o

Dear AEM Community, Can you please help with a query to find out which assets my users have ‘checked out’ of the DAM? I know there are quite a few but I don’t know what they are unless I randomly encounter them. The query I’m trying to run is:path=/content/dam&type=dam:Asset&property=jcr:content/jcr:isCheckedOut&property.value=true&p.limit=-1 However I get no results with this. I also get no results with if I replace the property with property=jcr:content/jcr:lockOwner What am I doing wrong? Many thanksChris

It’s great to see Marketo finally getting a makeover to some degree.I’m keen to understand:will this makeover will be platform-wide - ie all areas of the UI will be refreshed/optimised? will there be a dark-mode? will we be able to expand the view of advanced filters or be able to view the logic next to each filter? will we be able to copy/duplicate filters? 

I created a custom destination using Adobe Experience Platform Destination SDK. The destination activates audience data from AEP to a Salesforce Marketing Cloud Data Extension.As part of the activation, we need to send the AEP audience/segment name displayed in the AEP UI to SFMC. We do not want to send the mapping ID or segment ID.I found documentation and examples for passing the segment ID, but I could not find a supported parameter for passing the segment name.Could someone clarify: Is the AEP audience/segment name available to a custom destination during activation? If so, which Destination SDK field or transformation macro should be used? Can the segment name be included as a column in each activated record sent to the SFMC Data Extension? If this is not supported directly, what is the recommended approach for resolving the segment ID to the audience name? Any configuration or payload examples would be appreciated.

Has anyone figured out a way to remove or hide the Frescopa Sample Workspaces from all users in Planning? Support is saying there is no way to delete and to submit it as an idea but I wanted to see if anyone had any workarounds. I can see it causing major confusion to our new users as we role this out when they try to add a new connected column and are overloaded with Frescopa Marketing fields.  

We are using a common footer fragment across multiple email templates. The footer receives a variable (welcomeText) from the email template and renders it using triple braces ({{{welcomeText}}}).When the variable contains HTML tags such as <br>, <sup>, <b>, or <p>, the email validates successfully.However, when the variable contains an HTML anchor (<a href="...">...</a>), the email validation fails with the error:welcomeText of email variant is malformed  Steps to ReproduceCreate a variable in an email template: {% let welcomeText = "<a href='https://google.com'>Google</a>" %} Render the variable in the email or fragment: {{{welcomeText}}} Validate or save the email. Actual ResultThe email validation fails with:welcomeText of email variant is malformed Expected ResultThe variable should accept valid HTML anchor tags in the same way it accepts other supported HTML tags such as <br>, <sup>, <b>, and <p>, allowing the

When I try to go the email’s testing dashboard, I receive an error message below: TypeError: Cannot read properties of undefined (reading '_el') at n.value (https://experience.adobe.com/solutions/meue-meue-spa/assets/common.07cca14cbfd578356713.js:1:770412) at n.value (https://experience.adobe.com/solutions/meue-meue-spa/assets/common.07cca14cbfd578356713.js:1:767534) at vs (https://experience.adobe.com/solutions/meue-meue-spa/assets/3862.76425bb29c10da775ad3.js:2:5907244) at Ol (https://experience.adobe.com/solutions/meue-meue-spa/assets/3862.76425bb29c10da775ad3.js:2:5924050) at t.unstable_runWithPriority (https://experience.adobe.com/solutions/meue-meue-spa/assets/3862.76425bb29c10da775ad3.js:2:7368331) at qo (https://experience.adobe.com/solutions/meue-meue-spa/assets/3862.76425bb29c10da775ad3.js:2:5866239) at Ll (https://experience.adobe.com/solutions/meue-meue-spa/assets/3862.76425bb29c10da775ad3.js:2:5920789) at yl (https://experience.adobe.com/solutions/meue-meue-spa/assets/386

I assume that I cannot create: custom dimension  custom metric customer filter ? 

Hi everyone,I'm hoping someone has come across this before.We've built an email template using the new Adobe Email Designer with several 2:2 content modules (icon, headline and body copy). The template works perfectly in both light mode and dark mode as long as we don’t change the icons. We can create emails from the template and everything renders exactly as expected.The issue starts when we replace the icons.As soon as we update an icon (including using the Dark Mode image setting in the right-hand panel), dark mode starts behaving incorrectly. Instead of replacing the original icon, we see both the old and new icons rendered in dark mode, typically with one stacked directly above the other. In some cases the duplicate icon is also out of alignment with the headline and body copy, causing the layout of the 2:2 module to break.What's even more concerning is that once this happens, reverting the icon change doesn't restore the template. The duplicate/new icon behaviour persists, even a

Hello, I’m trying to create a Journey using a Read Audience going into an Email. I am trying to only have the profile continue if they click on a specific CTA in the email.  I created an Rule Based Event where I look for a click and Label  However when I run the Journey and Click the email, I do not get the desired result of the second Email. I’ve even tried adding a Reaction Event and then see if the above event triggers and I get nothing,  But when I run a query in the ActionID - I can see clicks and Label. I need to have some assistance figuring this out since this is necessary for a few more reactions I will have in the Journey,  What am I doing wrong? How can I correct this Journey?

本日、メール配信をしたが配信保留のままメールの受信が確認できませんでした。色々とテストしたのですが、ZOOMと連携してイベント設定をし、ZOOMウェビナーの情報を受け取ってトークンで埋め込んでいるメールがどうやら保留になってしまうのかと思っています。一度調査いただけますでしょうか。

At present the brand theme for the new email templates is local to each workspace. Are there plans soon to make the brand theme it’s own component so it can be shared to select workspaces or an entire instance? If so is there a timeframe?We are keen to adopt the new email builder soon but don’t want to have to set up and manage 10+ versions given we have lots of workspaces.   

We were hoping to utilise Marketo’s new picklist functionality so we can better control our data however we have identified some issues using picklist fields on forms. When editing forms users can still add or remove values from a field (with a managed picklist) however when the form is approved those additions or omissions are removed and all values that exist in the picklist are displayed to people viewing the form. Any changes to the values in the form obviously get removed when the form is saved.  This seems a little counterintuitive to me because the form editor is allowed to make changes, but those changes are effectively ignored if they don't exist (or aren't complete) in the managed picklist. For example we have set a picklist on a field for persona, if we have a lead capture form in use at an event we may want to remove some of the persona options based on the event audience, with the current functionality we cannot do this. While the point of the picklist is to protect your d

We currently have 3 report suites in Analytics which we have set up the Analytics Data Connector to pull those into AEP so they can be used in CJA. 2 of the 3 report suites have migrated from legacy Launch to SDK and are now being captured in our AEP SDK dataset. I am thinking to remove the 2 ADC datasets from CJA and replace them with the AEP SDK dataset but I’m conscious the AEP SDK dataset will be real-time and the ADC dataset will continue to be batch. What are the considerations we should be aware of when looking at reporting data that is partially real-time and partially batch?

Hi all,Recently we got a security requirement to add the “require-trusted-types “ directive in the csp with value “script’ to lock down DOM XSS injection sinks. However when I add this to the CSP header, it’s blocking couple of lines in the launch scripts. Now I understand that I have to add the trustedPolicy and create a trusted policy in the JS and add that policy-name in the “trusted-types” directive.But how do I add that in the launch scripts? Because from AEM, we are only adding script url, the scripts are not written in the aem code base. Looking for any inputs to implement this.Thanks,Dayana

We have a very simple setup, an email asset with one module containing dynamic content set up in the legacy email editor. We get the email content using https://{{endpoint}}/rest/asset/v1/email/{{id}}/content.json and it returns a body similar to this {   "success": true,   "errors": [],   "requestId": "4202#19ee08c5295",   "warnings": [],   "result": [       {           "htmlId": "foobar2026",           "value": "RVMtZm9vYmFyMjAyNg==",           "contentType": "DynamicContent",           "isLocked": false       }   ]} However, if we attempt anything in the email DynamicContent whether it’s a GET or POST using either of these endpoints https://{{endpoint}}/rest/asset/v1/email/{{id}}/dynamicContent/{{htmlId}}.json where the htmlId is the one returned by the first email content endpoint, we get a no assets found response. {   "success": true,   "errors": [],   "requestId": "e1d4#19ee08ffc81",   "warnings": [       "No assets found for the given search criteria."   ]} Can you help clarify