Product Communities

I have two website A & B where launch script and RSID is different, but there is a utm set. I want to track users journey from website A to website. See the top entry pages is this possible? 

Hello,We have identified an issue impacting one of our Adobe Analytics classifications.Since mid august, some values that are correctly collected and available in the source dimension (Component Inventory) are no longer being mapped to their expected classification values. Instead, they are being reported as "Unspecified".What we have already verified:The source values are still being collected correctly. The classification configuration has not been modified. The classification rules still appear to match the incoming values. Only a portion of the hits associated with this code are being classified correctly, while another portion is being reported as "Unspecified" despite sharing the same source value. Could you help us understand:Why values present in the source dimension would stop being classified despite the rules remaining unchanged? Whether any remediation or reprocessing action is available?Thank you for your support.

While auditing our Marketing Channel performance using the Marketing Channel dimension and Marketing Channel Instances metric, I noticed an issue with our TikTok paid traffic.When breaking down Paid Social by Marketing Channel Detail, our TikTok campaign tracking codes (e.g., s_mwk_tt_...) are being captured correctly. However, under Referring Domains, I’m seeing 3K+ instances from www.tiktok.com. When I further break these down by Tracking Code, 2K+ instances are associated with the same active paid campaign tracking codes.I also double-checked our Marketing Channel Processing Rules, and the configuration appears to be correct.Could you help clarify what might be causing paid TikTok campaign traffic with valid tracking codes to be attributed to the Referring Domains channel under Paid Social instead of being captured directly through the tracking-code-based rule?

Hello, I'm trying to capture all pages that have received 20 or fewer page views on my company's site. I created a quick segment to do this. However, when I pulled in Page URL as the dimension against the Page Views metric and apply the segment, the number has not changed at all. (NOTE: in the screenshot, I just pulled in All Data for privacy).Does this have something to do with my metric settings? Any advice would be appreciated!

Hi everyone,I am relatively new to Adobe Advertising and I'm currently looking to set up a new campaign for my educational resource website. Our primary audience consists of school administrators, teachers, and educational staff.I am trying to figure out the best way to structure my audience targeting for this specific niche. Does anyone have experience marketing EdTech or school management tools using Adobe Advertising?Specifically, I would love to know:Which ad formats (Display vs. Search) have yielded the best ROI for B2B educational tools? Are there any specific audience segments or data providers within the platform that work best for reaching school officials?Any advice or resources would be greatly appreciated. Thanks in advance!

I am trying to move to OAuth connection in my Marketo instance but my Salesforce team has an SSO and security policy in place which is not allowing me to login in Salesforce by entering the credentials in the Salesforce pop-up.Can someone help on this if they have faced a similar issue like mine? 

Hi Experience League Community,,I am trying to configure WhatsApp API credentials in Adobe Journey Optimizer (AJO). When I enter my API Token and Business Account ID, I get the following error:"(#100) Tried accessing nonexisting field (owned_whatsapp_business_accounts)"Thanks

I’ve been experimenting with Playwright for testing the AEM authoring experience — not just the rendered pages.A few interesting issues surfaced that component/rendering tests simply wouldn’t catch:Dialog validation that didn’t match the field description A field that silently accepted an invalid configuration Rich-text input losing characters Test cleanup failing because of browser/API session differences Shared/included dialog fields that were easy to miss in component-based test coverageThese bugs lived in the authoring interaction — the clicks, typing, dialog state and sequence of actions an author actually performs.I wrote up the lessons learned, including some of the Playwright patterns that worked (and the ones that didn't 😄):👉 Testing the Click, Not the RenderCurious how others are approaching automated testing of the AEM authoring experience. Are you testing the editor UI today, or mainly the rendered output?

With the release of service pack 3 for LTS, I was wondering if there has been any changes or updates to address the segmentstore corruption issue?Has the offline compaction issue been address in SP 3? Is there any plan for a future service pack to resolve this issue?  When approaching an upgrade from 6.5 with the latest service pack to LTS with this latest service pack, is it best to skip offline compaction before the upgrade? In the materials for the LTS update it recommends offline compaction before migrating by during the offline revision cleanup: https://experienceleague.adobe.com/en/docs/experience-manager-65-lts/content/implementing/deploying/upgrading/pre-upgrade-maintenance-tasks . It would be good to update these guides with the current best practices with regards to the offline compaction issue.Or is there a  new version of oak-run that will avoid this issue? The release page doesn’t give very much info.https://experienceleague.adobe.com/en/docs/experience-manager-65-lts/cont

I spent a few hours combing articles and trying things yesterday and wasn’t able to figure this out. Looking for any help!I have done WEEKDAYDIFF calculations using dates in the system like issue entry date vs project entry date. This time I want to do a WEEKDAYDIFF between the project entry date and the date of the kickoff task in the project.I can successfully display the Kickoff date in a report using the following textmode: displayname=Project Kickofflistdelimiter=<div>listmethod=nested(resolveProject.tasks).liststype=iteratevalueexpression=IF(CONTAINS("Kickoff",{name}),CONCAT({plannedCompletionDate}))valueformat=HTMLWhat I can’t figure out is how to work that kickoff task date into a WEEKDAYDIFF calculation.For reference this is what I use for other WEEKDAYDIFF calculations like the issue entry date vs project entry date.displayname=Request to Project Creationvalueexpression=WEEKDAYDIFF({entryDate},{resolveProject}.{entryDate})valueformat=HTMLMore context: This is in an issu

Did you know there’s a whole playlist of videos to help you get started with CX Enterprise Coworker Chat? Check ‘em out:https://experienceleague.adobe.com/en/playlists/coworker-get-started-with-chat

The future of enterprise work management is evolving and we’re excited to launch a new virtual event series focused on the latest Advanced Enterprise Operations (AEO) capabilities in Adobe Workfront.Throughout 2026, this series will explore upcoming enhancements and powerful new functionality designed to help organizations scale operations, improve governance, streamline planning, and drive greater business value across teams.We’ll use this post as the central hub for:Registration links for upcoming sessions Event recordings and replays Related resources and documentationEach session will feature product experts sharing demonstrations, best practices, use cases, and guidance to help you better understand and prepare for these capabilities. Upcoming sessions and topics include:[On-demand Recording] Driving Value: Introducing Advanced Enterprise Operations Capabilities in Workfront [On-demand Recording] Capture Smarter, Scale Globally: Custom Forms & Localization in Workfront [On-dem

We have approximately 10,000 assets that were migrated to AEM Assets as a Cloud Service. We now need to bulk update metadata on these existing assets, including metadata required to make the assets available in Content Hub.We are evaluating the best approach for performing this update at this scale.One option we are considering is CSV Metadata Import. However, the Adobe documentation mentions a maximum batch size of 100 assets for metadata import. We would like to understand whether this is only the internal processing batch size or whether there is a recommended/maximum number of asset rows that should be included in a single CSV import.For this use case, what would be the recommended  approach for updating metadata on ~10,000 existing assets? Any guidance or experience with similar large-scale metadata updates would be appreciated.

In June, Adobe Marketo Engage released a feature called Conditional Content for the new Email Designer. This feature provided an intuitive new way to personalize email blocks based on person/account attributes, offering more flexibility and control than the legacy email editor’s Dynamic Content feature.After the release, we discovered certain legacy tokens were not resolving correctly in the Email Designer. We have decided to temporarily disable the feature until we can resolve this issue. So, for now, you will no longer see the option to create new conditional content. If you have already created conditional content using this feature, the emails will still work as expected. All other email and related assets will also work as expected.   If you clone or edit emails that contain conditional content, you might see certain scripts native to the legacy email editor in the preview, instead of the visual representation of the conditional content. This does not affect the email’s funct

Hi! I have an issue report and I am trying to surface the document link in text mode on the report. I was able to get that, but I would love if the link would download the document on click so users don't have to navigate to the document and then separately download. We are also on the new Adobe Unified Storage - any ideas? 

There used to be a way to keep Workers with Standard licenses from having the ability to create Proofs. I've been digging into the Proof Permissions...and unfortunately, I'm not able to get the functionality to work properly. We even created a custom Proof Permission called "Contributor" that actually matches the "Observer" (WF Native Proof Permission)...and according to Experience League it should behave accordingly: ObserverObservers have the following permissions: Can see, review, and approve proofs of other users that are explicitly shared with them (Read-onlyrights to everything in a shared folder). For more information, see Manage Proof Roles in Workfront Proof. Can view files that are explicitly shared with them. Can view contacts and groups Cannot create proofs, upload files, and create folders. For more information, see Upload Files and Web Content to Workfront Proof. Cannot view, edit, or delete proofs and files created by other users in the organization. Cannot edit proofs o

Welcome to the September edition of the Workfront Wire!  This is your monthly roundup built just for Workfront customers. Think of this as your one-stop-shop for the latest news, updates, events, and everything happening across the Workfront world. Each month, we’ll bring you what’s new, what’s next, and what you should know to get the most out of Workfront, without having to dig for it. Let’s get into it, and we’ll see you again In October for the next edition of the Wire.  Workfront Skill Exchange On-Demand  The Workfront Skill Exchange sessions are now available to watch on demand! As you work through the recordings, you may find you have questions for our speakers, and we encourage you to ask them.  Discussion posts have been created on the Experience League Community for each session. Please leave your questions in the appropriate thread to chat with our presenters directly. Don't be shy! These folks have been in your shoes and are here to share their experience, so you don't have

Hi everyone,I’m working on evolving how we structure campaigns in Workfront, and I’d love to learn how other marketing and creative teams are handling this—especially when campaigns include multiple deliverables with different workflows and timelines.  Our Current SetupToday, we structure things like this:A requester submits a campaign request Our PM team converts that into an active project using a campaign project template Within that campaign project, we include a task directing the requester (usually a marketing lead) to: → Use the Requests section of the campaign project to submit individual deliverable requests (this is how we link everything) which are then converted into separate projects with unique production + review tasks.For example, an event campaign might include deliverable requests for:Save the Date Email  Save the Date Social Post-Event Email Post-Event Social Print Landing pageChallengeDeliverables don’t always start at the same time or get defined upfront Some can b

IntroductionPersonalization and caching can initially appear to be opposing concepts.Caching works best when many users requesting the same URL can reuse exactly the same response. Personalization, on the other hand, means that the same URL may produce different content depending on the context of the request.This becomes particularly interesting when the personalization criterion is the visitor's geographical location.Consider a global website built on Adobe Experience Manager as a Cloud Service where the same page must: display different content depending on the visitor's geographical market; show or hide certain components for specific markets; render the final personalized HTML on the server; remain SEO-friendly; avoid client-side content replacement; and continue benefiting from both Adobe's CDN and Dispatcher caching. A naive implementation can easily solve the personalization requirement while significantly reducing the cache hit ratio.This article describes an archite

Managing and retiring segmentations in Marketo can be an unnecessarily time-consuming process.Today, when a segmentation needs to be unapproved, archived, or deleted, administrators must manually remove every dependency listed in the Used By section. This often requires opening each individual asset and disconnecting the segmentation one at a time.For email assets, the process can be even more complex. Administrators may need to remove dynamic content, create drafts, reapprove assets, and perform additional cleanup before the segmentation can be detached. In larger instances with many programs and emails, this can become a significant administrative burden.My suggestion is to enhance the existing Used By functionality. Since Marketo can already identify every asset that references a segmentation, administrators should be able to select some or all dependencies and authorize Marketo to remove those references automatically.A potential solution would allow administrators to:View all segm