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Adobe Employee
September 25, 2026

Experience League LIVE: Post-session discussion - Coworker Unlocked: Transforming CX Workflows with Adobe CX Enterprise Coworker

Use this thread to ask any questions related to the Experience League LIVE session titled, “Coworker Unlocked: Transforming CX Workflows with Adobe CX Enterprise Coworker"

 

Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

    13 replies

    Adobe Employee
    September 29, 2026

    We didn’t have time to answer all of the questions on the show, so I am adding here the questions that we didn’t get to during the show. Feel free to add additional questions, etc.

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    Adobe Employee
    September 29, 2026

    Question from the show:
    Does color coding in skills mean anything specific? Soumya showed the skills page but never mentioned colors.

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    Adobe Employee
    October 4, 2026

    hi! This means the skills are from the same plugin!

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    Adobe Employee
    September 29, 2026

    Question from the show:

    Can we upload a campaign brief and have Coworker generate images, build the journey, and deliver the campaign after human review?

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    Adobe Employee
    October 4, 2026

    yes if you have the right accesses

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    Adobe Employee
    September 29, 2026

    Question from the show:

    Is the audience it creates batch or streaming, and can the campaign trigger without waiting for segment realization?

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    Adobe Employee
    September 29, 2026

    Question from the show:

    Can journey steps be changed in the Coworker prompt canvas, or only in AJO?

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    Adobe Employee
    October 4, 2026

    can very much be changed in Coworker prompt

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    Adobe Employee
    September 30, 2026

    Question from the show:

    Can it create funnel for lead generation? Customer Journey Canvas or analyze full path analysis (page visit patterns)?

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    Adobe Employee
    October 4, 2026

    it can!

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    Adobe Employee
    September 30, 2026

    Question from the show:

    Can it provide behavioral inputs (from web / mob / offline) as attributes which can be used as audience for targetting (AJO or Adobe Target)?

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    Adobe Employee
    October 4, 2026

    yes

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    Level 1
    October 7, 2026

    Could i kindly ask for additional details about the AI credits and pricing model?

    • How are credits counted within a prompt?
    • Is there an average cost per credit?
    • If the customer reaches the initial 10k credits, what is the cost of add-on credits?
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