Workfront

HELP ! his has happened before...and I put in a ticket Wednesday but it's still not resolved. I removed "able to generate proof" (proofing license) from one person and applied that license to another person. Neither have access to generate proofs now even though in WF it shows change. I made sure sh...

Does anyone know of a way to lock files in the documents tab? I want to restrict the ability to download/replace files uploaded to a certain task. We want these files to remain in this step for records reasons but we do not want anyone but the uploader to be able to download the files. Suggestions a...

Does anyone know how to print some of the help documents in a good format? The only way I am able to print is by right-clicking and selecting print. The format then includes all of the page headers and side navigation links which print over some of the content. I know there are PDF training files bu...

Is it possible to utilize forms for submitting a request to an agile team instead of manually creating stories in the backlog. Currently, issues are created for form submissions but not able to convert it to a story in order to associate to Kanban board. Associated with @Amy Richards for additional ...

Friday last week, we started having issues with some users' avatars appearing to be broken images, eg on an update stream, their &size=LARGE avatars exists but you can see on the replies to the thread that the same users &size=SMALL avatars are broken. I attempted to see what it is by trying to open...

Does anyone know if there is a way to duplicate a proof within Workfront if you are using integrated proofing? I can duplicate it in our Proof HQ backend, but that doesn't transfer into Workfront. Thanks! Melissa Treinen Healthgrades

Hello all! We are just starting to set up some workflows and best practices with Proof HQ and the whole review process. We are wanting hide our internal comments from our clients for obvious sensitivity reasons. I was wondering how some other companies handle this through Proof HQ. I see the "mark p...

I'm trying to remove/delete a calendar under the reporting section that was originally built by someone who is no longer with the company and who has been deactivated in the system. However, it won't allow me to remove it even though I'm an admin. I get the attached error message every time. Does an...

We're trying to assess our efficiency and where we're running into lags in our process. One area is the amount of time it takes a proof to get through the review and approval process. Any advice or experience creating a report that can show: how long a proof review takes from initial request to al...

As the System Admin, I've added various documents for the teams to use ie request forms, s/sheets etc to our project templates. They download the item, complete them and then upload them again onto the relevant task. We can't currently use custom forms, as the info needs to be sent on to other peopl...