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skyehansen
skyehansen
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Re: Error: Something went wrong while pinning - Workfront 02-10-2022
hi, you haven't really mentioned anything you and your user have tried. For example, has the user tried clearing cache and cookies? Have you tried logging in as the user to see if you can replicate the issue? Have you tried resetting the user profile? If after all this you still see a problem, I recommend submitting a helpdesk ticket.

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9

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Re: Conditional Formatting - Compare dates but ignore times. - Workfront 01-10-2022
hey I'm not super great at editing reports so for me probably the simplest way to do this is by putting calculated fields on the project and task levels that clear the time (you can get some ideas from this link https://experienceleague.adobe.com/docs/workfront/using/reporting/reports/calculated-custom-data/calculated-data-expressions.html?lang=en#date-time-calculated-custom-fields ) and then compare those calculated fields to each other. I'm reasonably sure that you could probably also go into ...

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23

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Re: Show the Project Name in a Adobe Workfront Proof - Workfront 14-09-2022
My project name usually shows up, right above the proof name (see screenshot). It sounds like this isn't happening for you, but I can't imagine why unless you've locked down the security to a point where they can't see the project that the document is in, or you're using a particular way of working that I'm not familiar with. Without more information, I can only suggest you contact the helpdesk.

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38

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Re: Converting an Issue to a Task in a Request Queue but I need it to Live within a Different Project (not the queue) - Workfront 13-09-2022
I think it's a reasonable ask, so you should consider submitting this as an idea ( https://experienceleaguecommunities.adobe.com/t5/workfront-ideas/idb-p/workfront-ideas ). Aside from this, there are a number of workarounds you might consider. If the project truly should not be used for tasks, you could check the project Access section (edit the project and scroll down) -- you might find there's a way to give Manage access to the request but simply View access to the project and thereby prevent ...

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42

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1

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Re: Template Task ID in If Statement Value Expression - Workfront 13-09-2022
my off-the-couch reaction would be to wonder if putting quote marks around the GUID would help. (double quotes is what I usually use there)

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46

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3

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Re: testing for presence of predecessors--text mode - Workfront 12-09-2022
hi, since there can be more than one predecessor for a task, you would be looking in the collections tab if you're in the API explorer. If you're familiar with collections syntax, your listmethod would be for "predecessors", and -- this is just a guess -- I assume the if statement would be something along the lines of "If the ID field is blank, do nothing, otherwise do __________" (whatever the thing is you're looking to do). Once you have the calculation for if the task has no predecessor, that...

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29

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2

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Re: Can we edit Custom Form in Request while Running an Approval Process? - Workfront 12-09-2022
hi Kundan, I use this in my own workflow and have two request approvals pending right now where I can edit custom forms. I would advise you just call the helpdesk and share screens with them. They should be able to set you straight. Good luck!

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29

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1

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Re: Task Start and End Date - Workfront 12-09-2022
I think you'll find that if you select that column in your view and click on the Advanced Options link, it will provide you with a field format dropdown that you can use to select any of the available date+time combinations. For workflows that are constantly looking at the time, we make this view available to the users instead of whatever they get as standard out-of-box views.

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48

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1

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Re: Adobe MAX - anyone going? - Workfront 09-09-2022
If I recall correctly, this is what happened in 2020 and 2021 as well (more workfront sessions in Adobe Summit and not that many in Adobe MAX). Your account rep might be able to tell you more. cc @jon_chen

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45

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Re: Task Start and End Date - Workfront 09-09-2022
As far as troubleshooting goes, the easiest place to start is by making sure the start and end times are within what your instance as defined as a day. If for example, your task was set to start at 10AM instead of 9AM, you might end up edging into the next day. You often can't see start / end TIMES unless you create a view that specifies this formatting, or unless you go to the task itself and look in task details for this information.

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68

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0

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