Since moving over to the new Workfront Experience, one of the things that's challenging for a lot of us who are reviewing and approving proofs is that the proof notification in my work list doesn't disappear right away. It used to go away right after I made a decision of approved or changes required...
When our business partners submit a request, the routing rule automatically routes the request and assigns it to the Account Manager (AM) who is responsible for that book of business. However, when the AM is out of the office, we would like to be able to change the assignment on an individual reques...
Requesters have no way to add a document as a proof (as far as I can tell), yet so many requests require a proof so that the requester can work on it and make the edits and then submit the request with the changes. What I do is tell everyone to add the document and tag me so I can turn it into t a ...
I feel like this is a basic question, but we are having an issue regarding adding new proofs. We have just implemented automated workflows and every time a person adds a new proof, the workflows starts from the beginning stage when in reality we only want the current or next stage in the process to ...
Good afternoon, y'all.I'm also receiving reports from my users about missing notification emails. We were receiving ready to work notifications and "new work requests" as recently as yesterday, for example. I've seen none today. @Kyna Baker - inactive‚, I'm submitting a support ticket but have you h...
Both times when I uploaded the proofs I added a comment/question about the orientation. Unfortunately I fear if you miss that message at that point you have to dig to see it again in the future. It's attached to the "email" that you get when I've uploaded a proof, but NOT attached to the proof.
A few months ago we held Adobe Summit. Attendees still have access to the content presented there. I wanted to call attention to a session that our own @Melissa Pickering‚ and @Jane Bradshaw‚ presented together regarding how an agile workflow instills greater adaptability in teams, leading to better...
My company is switching from the legacy view to the new experience, and I'm trying to use Chrome's default search function to search through projects. Previously, I was able to go to Chrome's Settings -> Default Search Engine and enter the address Workfront used to search for projects within our com...
Good morning, all. My users are all up in arms about a change to the predecessors icons in the project view. They are no longer going green when that predecessor completes. Is anyone else hearing similar reports?
In the new experience there are 2 pre-populated very prominent buttons for Projects I'm On and Projects I Own. They include closed projects which makes the list ridiculously long and impossible to use. Is there any way to customize this? It's confusing everyone and a big waste of important real esta...