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  • 7/14/23
    Hola,  I am working on a use-case where we need to check the actual day inside the journey canvas,For ex, Whether the day is Monday,Tuesday, etc As for as I have checked, I can't see this functionality within AJO but is there any functionality for this check ?Any suggestions are welcomed ! Gracias!

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  • 7/13/23
    https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/frequency-rules.htmlThe Frequency Rules currently only allow the use of either Email or Push notification channels. Will they include SMS in the future, or are there any current alternatives?    

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  • 7/12/23
    Is it possible to send messages to the same email address or phone number multiple times within the same journey? Does Adobe Journey Optimizer filter out these duplicates?"

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  • 7/11/23
    We are migrating to AJO from another Enterprise solution.   Our current email solution allows us to create a rule to dynamically populate the Sender Name, Email Address and Replay address.  This allows the recipient to see the email as being sent from their specific rep in order to build the 1:1 rel...

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  • 7/10/23
    Hi, I want to check if a certain word is in the article name of an order, so I use the contain function. That works, only how do I check every position of the array? Because now it only checks position 0 as you see at the at(0). I want to check every position of the array, how can I do that in combi...

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  • 7/10/23
    Hi Community, I have configured an external API as a data source and I'm attempting to retrieve some data from this API endpoint to personalize my AJO email content.I am making a call within the journey to update the profile data (that I have extended with the relevant fields), and then referencing ...

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  • 7/8/23
    Hello all,  I am trying to configure an AJO cart abandonment journey with a personalized email as shown in this link.  I am not sure on the type of event that is being used for this for the configuration of this use case in the tutorial. I tried using a unitary system generated event, however, it do...

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  • 7/7/23
    Dear, I would like to use an event field from event X in event Y (it concerns a language field).These events are linked because they carry the same order uid, so I would like to cross reference based on this order uid and then see the language value from the first event. I have tried the following:c...

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  • 7/5/23
    Followed the walkthrough setup of app surfaces, data streams and extension installs for Mobile SDK with AJO service here, but unable to get the push notification to work.  Through the process you identify the app with a specific appId and connect via assurance to their validation checker, and at thi...

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  • 7/4/23
    Is it possible to integrate the Adobe Journey Optimizer with Adobe Commerce. If yes can you please provide me with process for integration or configuration. 

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