Adobe Journey Optimizer

Hello All, I have a journey which will send SMS to users based on some conditions. As part of my audience evaluation, I need to know whether the user has received SMS from this same journey within last 2 months. If yes, we need to exclude such users from the audience segment,  else the SMS should be...

Hi All, want to confirm that if the email is marked as spam and added to the spam list, this can be extracted for the purpose of sending the back to another system. Thanks,

Hi there, We are looking to send our customers a SMS based on their phone numbers in their profile. However, for our org identity structure, a profile can have multiple accounts, the data looks like this: "ContactNumbers": [{"Account": "1","PhoneNumber": "111","AccountType": "Class A"},{"Account": "...

Hi Team,We have a third party hosted Landing page with which we want to configure unsubscribe.To implement this we have implemented Subscription API call through Developer Console to update the preference of indivdual profile. To achieve this we have used the following document:Email opt-out managem...

Hello!As of today, we have noticed that all our journey we have set up in several sandboxes did not execute the first step (Read Audience). They have worked perfectly fine until yesterday. The step is set to be executed daily at 10:00h. Did anyone else experience similar error today? When we go to j...

I created a very simple journey, which receives an event and send an email to the user, the email address binding is defaulted to PersonalEmail.address. I have created this journey and enabled it as well, but now I am observing email failure as the email address attribute is not available in the pro...

Within the AJO Offer Decisioning Engine, is there a way to create the offers (Offer placements, HTML/offer copy) at scale by importing from a CSV or another approach.  Anyone have experience? I have a scenario where we need to create content blocks "Offers" for 250+ variation and creating these manu...

We have a journey where we want to include the last transaction date in the payload from timeseries schema that we sent via custom action. We use the following function to pull the last transaction date, (#{ExperiencePlatform.testFieldGroup.profile.timeSeriesEvents.last().abcCorp.transaction.transac...

Hi Team, Working with AJO here.  We need to ensure that emails/push as part of a streaming Journey are sent only during day time ie. from 9 AM to 9 PM only.And we need to queue up the notifications from being sent out until 9 am the next morning.Any suggestion how we can achieve the same in AJO?Than...

Hi, As far as I know, a customer can still only be once in the same journey. We use the email address as the namespace.This gives us some problems. E.X. we send out e-mails if a package is delayed and there is a wait in the journey. However a customer can have multiple orders with multiple orders be...