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  • 12/2/22
    Hi, Does AJO take hashed emails for executions or does it have to be in plain text? Please let us know. Thanks

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  • 12/2/22
    Hi,   We get some events triggered at 4 am at night and we want to wait until the next day at 9 am until we send the e-mails.  I saw that I could use the expression field for that, but I have no idea how to code it. I also couldn't really find it in the documentation.  So I basically want what is a...

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  • 11/28/22
    Hi all,   I'd like to add the URL of the mirror page in the text version of a message. Does anyone know how I can implement this in the text version?   Many Thanks,   Rob

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  • Hi,   I am trying to send an email to members with an unsubscribe link using manage optout    I have found out that optout (un-subscription) is handled by the Consents and Preferences field group which needs to be added to the profile-enabled schema, which is working fine after implementation.   Que...

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  • 11/15/22
    Hi Community:   I just activated a journey and I am entering the reports and I still do not get information. Is there any way to see the logs of those emails? For example: who opened, who clicked and those who had a bounce?    Thanks,  Andrea

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  • 11/14/22
    Hi! Since there is no option to de-duplicate by email in journeys, is there a workaround to achieve this with for example segments or condition (functions) in a journey? Thanks! 

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  • 11/10/22
    Hi,   We are writing order data to the profile because we want to use that data in order e-mails like returns or shipping e-mails.  But after a while, we want to remove that data in the field, because the profile gets too big and we are already beyond the limit of the license.    So my question is: ...

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  • 11/10/22
    Hi,   I know the global and live reports for journeys, but my marketers want to see an overview of all e-mails sent in a sandbox. Is there any way to see all the e-mails sent with some stats? Or are global and live reports the only reports available for e-mails? Thanks!     

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  • 11/3/22
    Hi there, I have an exemplary use case like this We have a catalog of 200 products which can be purchased.We have a "product tip" for each product such as "If you press button A and B at the same time, you can ..."In case a customer purchases a product we want to send a "product tip" one day after t...

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  • 11/2/22
    Situation: we send out NPS e-mails, but only want customer to receive a NPS e-mail once in every 3 months. To do so, we created a segment and included everyone who has an event on their profile with the messageID corresponding to the message in the journey.   Problem: But, I found out that the messa...

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