Adobe Journey Optimizer

I have records in Journey Orchestration journeys that I would like to jump to a different Journey Optimizer journey depending on specific criteria in the JO journey. Is this possible using the 'Jump' action?

Hi, I'm a little bit lost about how manage the third party unsubscription. I have my external landing page for unsuscbribe profiles (info.myexternalunsub.com/Email-Preference-Center.html?&optout=true). So, I will create the message template in a journey and add "External opt out" type in Unsubscribe...

Hi, How do we exactly fetch the journey status (i.e., whether it is live, stopped, draft, etc) through the query service in AJO? What is the field name which should be called for fetching the status? I am trying to fetch all the live journeys but not able to find the field name through which I can f...

Can you tell me what is the reson of "INTERNAL" and "messageExecutionFailed" in Journey Report and wer are facing the issue 7 profile entered in the journey and it is showing that 9 Exited from Journey and 9 get failed 

Hi Team, I have a usecase where I need to select a specific field from the profile schema for reading out the email for campaign. However if this field is empty then I want AJO to select some other field for reading the email. Currently we can only select one field using the execution field option i...

Hello,  I have a question about the suppression list feature in AJO. As far as I comprehend, this feature allows us to add users whom we do not wish to contact. I included my personal email address in this list and scheduled a campaign to send me an email. However, I am still receiving emails from A...

Very new to AJO/AEP ... I haven't even had the opportunity to even use it or try it out in any fashion; my only familiarity with it is via YouTube/Adobe vids. Currently, I use Salesforce/Marketing Cloud/Email Studio extensively.  In my use-case, we send out informational emails regularly, but we don...

Can we Use AMP Script in AJO emial template ?Is It possible that we can call a excel data inside AJO template via AMP script ? 

Hi there,  I have a question when using the external data source in AJO.  Here is our use case: We would like to send emails to users who did a travel search, and in the email, we would like to use the destination name the user searched. But after a user searches for a travel, AEP will only receive ...

Is it possible to download the metadata of all the journeys existing in the AJO as a csv file. Something like the journey overview database ? Not like what we can get from the reports accessible from the individual journeys which has detailed overview of each individual journey, but like a consolida...