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Join Adobe Journey Optimizer product experts for a live Ask Me Anything on October 15th at 8 AM PT about Expanding Your Mobile Reach with RCS & WhatsApp in AJO!
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  • 9/18/25
    Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

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  • 9/15/25
    Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

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  • 8/27/25
    Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

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  • 10/11/24
    Hi Community, Is there anyways I can query the journey split's condition, which contains the exact conditions used in journey splits? Do we have any system datasets storing these values? If not, is there any other way to retrieve this info, other than UI? Thanks,Anfal

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  • 10/11/24
    Hi Community, Is there anyways I can query the audience rules like, which contains the exact conditions used in audience evaluation? Do we have any system datasets storing these values? If not, is there any other way to retrieve this info, other than UI? Thanks,Anfal

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  • 10/11/24
    Hi Community, Is there anyways I can query the journey properties like: 1. Journey Status 2. Journey Start/End Date 3. Journey Schedule etc Do we have any system datasets storing these values? If not, is there any way to retrieve this info, other than UI? Thanks,Anfal Thanks,Anfal

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  • 10/10/24
    We have specific DO NOT MAIL audiences that we have created AJO segments for that need to be added in AJO audience builder to ensure that they are excluded from receiving specific types of marketing emails.  Even with QA processes and checklists, and Peer Review, mistakes can/do happen and wondering...

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  • 10/9/24
    Hello team, I am testing a business event in a Journey and as part of the business event, I would like to pass values to an array type element . For example: product names = ["product a", "product b"]. I have tried different notations, and I don't seem to be able to make it work. When passing "produ...

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  • 10/9/24
    Hello All,  Have any of you guys noticed that the images are not rendering  properly when HTMLs are imported/loaded to AJO? What I usually do is when adding emails to a Campaign or a Journey I load the zip file (the zip file includes the .html file and image folder). Then I am directed to choose the...

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  • 10/9/24
    Description -In case we need to stop and restart journeys due to e.g. issues there are profiles which were left out. We need to find a way to process these profiles and get them included in the journey afterwards because they will not be selected by the audience anymore due to the chosen criterias.W...

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    Ideas

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    Investigating

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    397

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  • 10/8/24
    Can anyone help me with how to collect the first two elements of an array in AJO (Handlebars.js) and store them in two different fields?{% let demo = "1,903~19.03" %}{% let array = split(demo, "~") %}{% let val1 = array[0] %}{% let val2 = array[1] %}val1 :{{ val1 }}val2: {{ val2 }}I am using this, b...

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  • 10/8/24
    Hi @SatheeskannaK @Mohan_Dugganab @DavidKangni when i am passing a string with some personalization in this from the event activity "Have a few seconds or call" +#event attribute it is taking or as a function not as a string can you let me know how to resolve this.  

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  • 10/8/24
    Hello everyone,We're currently working on a challenge involving conditions based on both language and first name. Here's the scenario:We support two languages: Arabic and English. If the user's language is set to Arabic, the Arabic version is displayed, and the same applies for English.Additionally,...

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