Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Hi,I am getting below screen for "Validate Setup" in Assurance.I have enabled "Offer Decisiong" on datastream  "Optimize SDK Prerequisites" are not done, is it neccessory for AJO to work ?Please guide me on fixing all the warnings.

Hi team,I would like to remove the test profile metrics from the reporting dashboard. For example, before launching the journey, I tested some audience segments (test audience) outside of test mode. Now, I want to exclude all metrics related to these test profiles, such as opens, clicks, etc. Is it ...

Is this somewhere explained in detail?If I have multiple placements at different urls with different offers available for each placement what is the most effective way to render this? Using one rule or multiple rules? What is the best practice to do this at scale?

Hello, How to disable encode in email template level?Scenario : For unsubscribe, We are including custom URL with personalization encrypted email address. While ingesting Data into CDP, am decoding the encrypted email address. In profile, i can see correct decoded encrypted email address. When i add...

I see when we add e-mail addresses or domains to the Allowed list under the E-mail settings we are not able to edit this after it is saved, and the description field is to short. You cant read the whole description text. It would be a good idea to be able to edit on a added "user" instead of deletin...

Hello Adobe community, there is a growing need to safeguard audiences, journeys, and content fragments. I need different roles have different permission level to edit certain audiences, journeys, and content fragments. Some people are allowed to edit certain segments whereas others can use those seg...

Hi, I created a sample journey, attached the screen, for "web channal" action am getting errors, not sure what it means. Web channal config:I also get below error when i try to "Edit Content", and debugger is active.  Thanks

My question relates to the mirror page link of a sent email. We would like to save the individual mirror page link in our CRM so that our service agents can see the email that the customer has received 1 to 1, but it is currently unclear to us where this individual URL is saved. Can anyone help here...

Hi, I am using the out of Box Destination in AJO/AEP to transfer audience form AJO/AEP to SendGrid. Using this documentation: https://experienceleague.adobe.com/en/docs/experience-platform/destinations/catalog/email-marketing/sendgridI have used correct Bearer Token and created the connection but th...

How to set up Offers in AJO in that way that AJO would self learn for which audiences and for which specific profiles which specific offers convert the best?