Adobe Journey Optimizer

Hello Journey Optimizer Community, We’d love to hear from you! Your experience and feedback matter to us, and we’re inviting you to participate in the Adobe Journey Optimizer Adoption Survey to help make your Journey Optimizer experience even better for you. Whether you’ve been using Journey Optimiz...

Our Adobe Digital Experience Communities are the heart of innovation—connecting, engaging, and empowering users to create game-changing digital experiences with Adobe solutions. The Community Advisor Program is Experience League’s flagship initiative to recognize and nurture top-tier experts. These...

Please join me in congratulating our Journey Optimizer Community member of the year 2024: @SatheeskannaK   

Hi , I can not add any calculated metrics in journey canvas of cja , is there any other limitation like this in journey canvas , or is there a way to add calculated metrics as well in the journey canvas visualization , if yes please help and also if you could list out few things which cannot be acco...

Hi, I am using it:{%= addMonths(profile._deloittellpcanada.abnMemberDetails.tsExpect_date, 1) %}simply want to add 1 month to tsExpect_date but action failed because of it. the expect_date format is as 2024-12-04T00:00:00Z.  can you help me out to troubleshoot it? Thank you.

Basic question, but I assume Frequency Rules in AJO are applied at a profile level as this is the general way everything is viewed, but wanted to confirm.  I'm looking to cap contacts to per email address and didn't know if this was possible this way.

Hi,  I am trying to create a content template in AJO using Postman API following this documentation. When I run the POST request in Postman, I get the following response -   The response suggests that the 'sandboxId' is missing as one of the header parameters. However, I wasn't able to find referenc...

When you f ex open a Journey report in AJO you have a button that points to CJA - for deeper analysis (it we have understood this correct) My organization has several questions connected to this feature. Se attached picture1. When you click on this button, when it is enabled, what happens. Does it o...

Hi, I am working in a system where the same email address can be associated with multiple profiles.  The profiles need to be distinct, however for the purposes of this email send I do not want the same email address to be contacted multiple times, even if each profile would qualify independently.  P...

Hi This is a general question relating to Schemas, but it came up when I was working on AJO, so hope it's OK to post hereHere are some steps to reproduce:Create a new ExperienceEvent Schemaclick on the Field Groups Add buttonIn the “Add field groups” dialog search for “Adobe Analytics”In the results...

Hi,  I have a bit of an urgent ask so any quick responses would be appreciated.  We're trying to add links to SMS and some links we'll need to add as a hyperlink. Is there a way to do this from AJO? ExampleInstead of showing the link: https://www.adobe.com/homeWe'd like to show: Click Here which wou...

Hi, I'd like to know if errors when triggering an API campaign are stored in AJO just as Adobe Campaign Standard showing in UI any error. For example I'd like to see somewhere in AJO the 404 error detail.  Is it possible? 

Hello everyone, According to the documentation, it is mentioned that IP Pools can be created separately for Marketing and Transactional messages to avoid issues like spam or others. However, I would like to confirm if it is also recommended to create separate IP Pools for each sandbox. https://exper...