Adobe Journey Optimizer

Hello Journey Optimizer Community, We’d love to hear from you! Your experience and feedback matter to us, and we’re inviting you to participate in the Adobe Journey Optimizer Adoption Survey to help make your Journey Optimizer experience even better for you. Whether you’ve been using Journey Optimiz...

Our Adobe Digital Experience Communities are the heart of innovation—connecting, engaging, and empowering users to create game-changing digital experiences with Adobe solutions. The Community Advisor Program is Experience League’s flagship initiative to recognize and nurture top-tier experts. These...

Please join me in congratulating our Journey Optimizer Community member of the year 2024: @SatheeskannaK   

Hello All, Anyone using custom provider for SMS?Configure your custom provider | Adobe Journey OptimizerI'm trying to implement a use case for SMS communication and since the SMS provider we have is not out of the box in AJO. I'm using custom provider option available as part of Beta program.I have ...

Hi Community! I hope you are doing great. There is a event-triggered journey in AJO and I need to let you know that it is working fine. However, due to a failure from our system, events were not generated in one particular day, meaning that customers did not enter the journey - not AJO's fault. Know...

Hi Community,I need to extract the domain name from an email address (e.g., "abc@gmail.com") and include it in an email template. Specifically, I want the email to display the domain of the sender (e.g., "@gmail.com"). Is it possible to achieve this in an AJO or through an automated workflow?Example...

Objective:- Send an audience to XM Qualtrics to trigger a timely customer survey.  We have followed the AJO & Qualtrics integration automation documentation:https://experienceleague.adobe.com/en/docs/experience-platform/destinations/catalog/survey/qualtrics-automationsEach time we do this, there is ...

We’re thrilled to announce the finalists for the 2025 Adobe Experience Maker Awards. Join us in congratulating these bold visionaries. Meet the finalists.   And be sure to vote by January 10 for one of the three groundbreaking finalists in The Maverick, the only one of the Adobe Experience Maker Awa...

Hi there, is there a feature where I am able to create calculated fields within journey like conditional node or action node. Mainly, I would like to create touchpoints to identify the offers and load it to our contact history to track for downstream reporting tool.

Hi, I’ve encountered a key challenge that I’m facing with the absence of a native CSV export feature in AJO.In my current process, exporting CSV files is crucial for downstream teams who use those files for deployment. This workflow in ACC heavily depends on exporting data to specific folders.In AJO...

I put link in the SMS.Journey is really simple: When I try to turn on Test Mode there is an error like that. Do you know why?{"error": [{"error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303...

Is it possible to check profile parameters in the Condition Node? I do not see that possible.  

Hi there, May I ask how can I write an expression to check a condition in my email - to check if product > field date value = today? I tried the below and didn't seem to work. My product date field format is "2024-12-19". {%#if productDate = currentTimeInMillis() %} Thanks,Amanda