Product Communities

Hi all,We are working in a PoC over EDS but, following the aem.live tutorials and working on our sandbox (Cloud Manager) we have arrived to an issue we are not able to deal with: I created the project with my account (Cloud Manager, let’s say xxx@xxx.com) and obtained this (image attached) error: It’s a bit strange since I have access to Google Drive. Any help? Cheers,DGM.-

Hi everyone,I am facing an issue with an image picker inside a multifield in an AEM author dialog.Scenario:Inside a multifield, I added a fileupload component to allow authors to select an image asset.Dialog configuration example:<file jcr:primaryType="nt:unstructured" sling:resourceType="cq/gui/components/authoring/dialog/fileupload" granite:class="cmp-image__editor-file-upload" enableNextGenDynamicMedia="{Boolean}true" class="cq-droptarget" fieldLabel="Image Asset" fileNameParameter="./fileName" fileReferenceParameter="./fileReference" mimeTypes="[image/gif,image/jpeg,image/png,image/tiff,image/svg+xml]" name="./file" title="Upload Image Asset"/>Issue:When the author selects or changes an image in one multifield item, the selected image is automatically applied to all other multifield items. So essentially, Selecting image in item 1, updates item 2, item 3, etc.Issue VisualizeAlso after submit the dialog the image is not saved in CRX.We are usin

Hi Community,We're experiencing an issue in one of our lead scoring campaigns in Marketo. The flow is set up as: Change Status > Wait 5 minutes > Change Score.Most leads follow this correctly, but a few records are skipping the wait step entirely. They enter the campaign, the status changes, and their score updates within seconds - no delay observed.I already reviewed there's no racing conditions. No one updated the campaign in between. I am assuming this can be a priority issue.Has anyone seen this before? What could be the possible reasons? Any insights, troubleshooting tips, or solutions would be greatly appreciated! Thanks!

Hi! I'm trying to add Gmail Annotation into a token via email script and haven't had much luck finding any examples.I've added this script and token to the <head> of my email template, but I don't know what to add to the Email Script Token. Sanford W had mentioned a Velocity Token, which I have researched, but haven't found any documentation on. https://nation.marketo.com/t5/product-discussions/has-anyone-been-successful-in-adding-gmail-annotation-to-a/td-p/315669 Can someone please assist? Script added to the email template:  <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN"> <html>   <head>     <script type="application/ld+json">    {{my.Gmail Annotation}}     </script>   </head> Gmail Annotation script added to Email Script token which needs to be converted to Velocity Token:    [{            "@context": "http://schema.org/",   &

I am trying to map an array variable to the Planning Module but no matter what I do, I get an error "Array of objects expected in parameter 'F6914a6c02f21335b7b794d35'." I have tried to just have the ID numbers, the "id: xxxxxxx" and plenty of other things to get this to work but I don't know what it wants and I can not find any documentation on Planning Module specifics.  When I put the variables in one at a time in the without mapping, it works (but I will never know the set amount of objects so I need the array). If anyone has any ideas, I would appreciate it. My Variable Expression:The Variable Output:Planning Module Input: Error:     

Hi everyone,I’m encountering an issue related to “Registered Error” statuses in a Marketo webinar program.For one of our webinars, we see about 60 members with the status Registered Error in the Program Members tab. Most of these records were originally marked as Registered but later moved to Registered Error after Salesforce created duplicate records and merged them. The total number of registrants coming from Marketo aligns correctly with Adobe Connect data.However, when I try to pull these same members using a Smart List with the filter Member of Program → Status: Registered Error, only a small portion of those records appear. Many of the individuals shown in the Program Members tab are missing from the Smart List results.We need to locate these members to update their status to No Show, since they did not attend the webinar.Has anyone experienced this behavior before, and were you able to find a solution or workaround?Thanks in advance for any insights! 

Hi all,  I have a bit of an urgent question so would appreciate a quick response.  We’re creating emails for AJO B2B and there is no option to add mirror links in email templates. How can we add mirror links in AJO B2B emails? Thanks

 I’m using the Profile-based sample queries on the documentation to retrieve all successfully executed message actions for a specific profile but looks like it only return journey message. How can I get all emails sent to a profile from AJO Campaigns? Documentation link:https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/reports/query-examples

We use Tealium as our CDP where Adobe Analytics tags and third‑party tags are implemented. One of our site environments experienced a Content Security Policy (CSP) issue that prevented the Tealium header and associated scripts from loading properly, which blocked analytics and third‑party tag requests from firing in the browser.After resolving the CSP in the current month, when we reviewed Adobe Analytics data from November through February, we noticed that only the 10th of each month (and March) shows significant data. Can anyone please explain the cause of this pattern.

Usage of deprecated package found : org.eclipse.jetty.http : The Eclipse Jetty and Apache Felix Http Jetty packages are no longer supported. Deprecated since 2021-05-27 For removal : 2025-08-31The cloud build log shows warnings/errors related to org.eclipse.jetty packages, which indicates that we must remove all Jetty imports from the project.I reviewed the “Deprecated and Removed Features” page for Adobe Experience Manager and, based on its guidance, added all the recommended Jetty versions to the core POM. However, the issue still persists and the dependency conflict is not resolved. Since I cannot remove the Jetty‑dependent code, I need an alternative solution.

After sending incremental data to destination platforms (based on the referenced use case), we need to regularly delete the previous day’s batches from the destination dataset table. To automate this process, we explored the available API options, but it appears that the Batch Deletion API is deprecated.Could anyone confirm whether there is any supported method to programmatically delete batches?(Using the UI is not feasible since this needs to be fully automated.)Approaches We Explored but Could Not use:Deleting Records via Data Lifecycle Management - This does not work because the dataset is not Profile-enabled, so there is no primary identifier available to target records and we don’t want to make it enabled as well just to create duplicates in the profile store. Data Retention Policy - Retention policies apply only to event datasets, so they cannot be used for this dataset type.  

I am looking to make API calls to ACC v7 using SOAP. What permissions should the user have and where do you set these permissions.Should the instance be configured to allow SOAP Logon with an Adobe ID, or do I need a separate Technical Operator account for API calls?

is the inAudience from a Condition working fine with Custom Upload Audiences? or InAudience only works with BATCH Audiences? Thanks.

I have a use case where we need the offer, for example, to start on the 1st of the month and end on the 10th.Is there a way to do this automatically without having to keep changing the validity every time?

When I'm editing or saving the audience, the condition displayed shows "current page query is not empty."However, after saving the audience and viewing it in the rules section, it appears to show the opposite condition.  

Hi all,I am using “Event grouping using session storage” feature to track activity map links in Adobe Analytics using Web SDK. (As shown below) For my Adobe Target and Adobe Analytics setup, I am using 2 send events on every page load.eventType:- decisioning.propositionFetch and "renderDecisions": true eventType :- Web Webpagedetails Page Views and "personalization": {     "defaultPersonalizationEnabled": false,     "includeRenderedPropositions": true   } so that the display event is sent for A4T purpose along with AdobeAnalytics variables (eVars, props and events).Due to this behavior, Activity Map details are getting attached on decisioning.propositionFetch server call on the subsequent page and not available in Adobe Analytics reporting. Is there any way to make the Activity Map to attach on to subsequent page view server call? I don’t want to use “No event grouping” as it increases server call usage.Thanks in advance!

Hey there!After implementing the Web SDK guided events, CJA reporting and setup are impacted by decisioning.propositionFetch events. We currently have to exclude this event type via segments to align CJA with AA, but doing so breaks Session Starts and our Internal Domains logic. Impact in CJA (we are using raw AEP data, no Adobe Analytics Source Connector): Sessions / Page Views / Session Starts  With an event-level exclusion segment (eventType = decisioning.propositionFetch):  Sessions ≈ AA Visits  Page Views ≈ AA Page Views  Session Starts much lower than AA Entries  Without the exclusion segment:  Sessions and Session Starts are higher than AA  Page Views still align with AA  At a dimension level (e.g., Canonical URL, Marketing Channel), we sometimes see Sessions > Page Views, which should not occur  Root cause: decisioning.propositionFetch fires first, so CJA treats it as the session-start event. Excluding it via segment

Hi, can the AJO Email tracking dataset be used as unitary event? I’d like to have a kind of bi-directional journey based on Whatsapp responses. Thanks.

Hi everyone,  We’re working on creating sort of a points system within workfront to help manage capacity. We have designers input their planned hours and actual hours, but it’s hard to get everyone onboard which skews our workload balancer/tasks dashboard. I’m wondering if anyone else has created a system or workflow to help with capacity management? What we essentially would like to do is for each of our groups within workfront to get a set number of hours or points so when it reaches a certain number, they can’t request anymore projects for that month. Any suggestion or how we could implement this?? Any help would be great!

Could somebody explain if Decisioning would replace Decision Management? For new licences starting from now on there would be only Decisioning? In decisioning email is still not available ...

I am trying to configure a button in email such that it can redirect to multiple pages based on value of a profile attribute. For that I am trying to write if else condition. But I am not able to save it. {%#if profile._firm.newslettername= "ABC"%}link1{%else if profile._firm.newslettername= "BCD"%}link2{%else%}link3{%/if%}

Hi all,We are experiencing an issue in AEMaaCS SDK 2026.2.24288 where /var/clientlibs is not being resolved correctly in local environments. IssueIn local SDK only (all developers, clean instances): Requests to /var/clientlibs/... return 404 Sling resolves them as NonExistingResource debugClientLibs=true fails (multiple 404 under /var/clientlibs/.../generated/*.css) RTE toolbar does not render (including Core Components Text) Console shows strict mode error: Uncaught TypeError: 'caller', 'callee', and 'arguments' properties may not be accessed on strict mode functions at createRegisteredPlugins(...) at startEditing(...)Cloud environments (DEV/STAGE/PROD) work correctly. Clean Reproduction Delete crx-quickstart Start SDK: java -Xmx4096m -jar aem-sdk-quickstart-2026.2.24288.20260204T121510Z.jar -r author Open: http://localhost:4502/editor.html/... ?debugClientLibs=true Check: http://localhost:4502/var/clientlibs/libs/cq/gui/components/authoring/dialog/richtext/clientlibs/

I was searching for how to show/hide fields, whether a checkbox was checked or not. So I found the following documentation: https://developer.adobe.com/experience-manager/reference-materials/6-5/granite-ui/api/jcr_root/libs/granite/ui/components/coral/foundation/clientlibs/foundation/vocabulary/toggleable.htmlMy understanding is that I can annotate a field with the “foundation-toggleable-control” class, and then when I press the field, a "foundation-toggleable-show" event will be dispatched.Using a custom clientlib, I can listen to the event; however, the default behavior of the checkbox stops working.Thanks.

 we want to add the Content-Security-Policy header for our site ( Aem as Cloud) using dispatcher by adding the header in the site specific vhost file. we added as below Header always set Content-Security-Policy "default-src 'self'; script-src 'self' 'unsafe-inline' https://example.com; style-src 'self' 'unsafe-inline'; font-src 'self' data:;"but header is not visible as part of the response headers. it is not working when we try using the cdn, through responseHeaderTransformer configuration. but i want add through dispatcher only ,  why it is not working via dispatcher ?please guide me to resolve the issue and make it work with dispatcher configuration .  <VirtualHost *:80>ServerName "publish"# Put names of which domains are used for your published site/content hereServerAlias "*"# Use a document root that matches the one in conf.dispatcher.d/default.farmDocumentRoot "${DOCROOT}"# URI dereferencing algorithm is applied at Sling's level, do

Hi, I have published a new build for a staging library on Adobe Data Collection, but when I try an debug it I see that a build from last week continues to be loaded. I unpublished it, republished, updated all of the versions and nothing. What are the common explanations for this? Is there anything that we can do maybe on the hosting of the stage environment for example to fix it?