Product Communities

Hello, As you all know, now Google usually generates an AI result for any search, giving you the sources it used on the right. If you click on those, it will take you to your site URL appending something like "#:~:text" to it. I have created a Marketing Channel to allocate traffic coming from sites like Chat GPT and so to "AI traffic", and I want to send these AI generated results to this bucket. The problem is that I don't know how to capture this "#:~:text=" used by Google. Neither window.location.hash nor window.location.href worked :s. Any ideas? I would also appreciate if you shared any other tips regarding the use of AI as a Marketing Channel. Thanks!

Hi! In my company we have set up the marketing channels in the best way, but the results I see from workspace do not convince me and I think there are errors in the processing rules, but I do not know how to solve them. The main anomalies I see in the data are: The main anomalies I see in the data are:- 55% of the audience of the marketing channel "direct" is from Referrer Type "Search Engines", specifically the majority comes from Google.In the Processing Rules "direct" is my last rule, and above it are the rules for the "search" channels. I share the configuration of the rules: Here you can see the order of the rules:  Here the configuration of both "Search" channels:  "Direct" Marketing Channel: Why if we have specified in the "Search" rules to collect the data "Matches Natural Search Detection Rules" not all "Search" traffic is collected in the corresponding channels and falls into "Direct"?  Thank you!     

Hello,I’d like to isolate first-time purchasers in Adobe Analytics — users who made their very first transaction during a specific time period.Is there a recommended way to do this using segments or calculated metrics?Any guidance or examples would be greatly appreciated. Thanks in advance!

Assuming I have an evar1 on my site which triggers on every product page to capture the color of  the product. And assuming I had 2 visits to my site. Let’s say that the evar1 is  a regular evar, expires on visit, allocation last touch, and assuming the following scenario:  Pages visited User A - Visit #1 product page 1- color = blue evar1 is set. value = blue proudct page 2 color = red evar1 is set. value  = red product page 3 color=green evar1 is set value = green home page evar1 is not set   Pages visited User B - Visit #1 home page evar1 is not set  product page 3 color=green evar1 is set value = green marketing page A evar1 is not set marketing page B evar1 is not set       Question:​​​​​s:based on the above, if i build a report like the one below, what should i see and why? evar1 visits evar1 instances page views unspecified       blue       green       red        

Summary:I am using dataset lookup in AJO personalization, but it is returning empty values. My dataset has a primary identity and data is present. I have tried both approaches — with fields nested under the tenant namespace and also without nesting — but still getting empty results. Not sure what is causing the issue or how to fix it.AEP   configuration:schema : {tenant : {offerID (primary id),title ,description}}Dataset is enabled for lookup Identity is marked as primary Data exists in dataset (e.g., "IC121") Using hardcoded ID in lookupNote: Schema and Dataset is not profile enabledIn AJO (Campaign - CBE based), I am trying to access this data using personalization:Code:[ {{ datasetLookup datasetId="Dataset" id="ID121" result="offer"}} {“title” : “{{offer.tenant.title}}”,“description” : “offer.tenant.description”}] Issue:The response is:{title :””,description : “”} It seems like the lookup is not executing. Can anyone help me what i am missingThanks in advance

What conditions need to be met in order to set up one to many relationship?It has to be experience event schema?  

Hello community - I am new to Fusion and looking to use Fusion to create a report (or notification if report isn’t an option) that is a list of a users current proofs they are a “reviewer” only on. I don’t see any templates remotely close to this so starting here to see if anyone has done something similar or has any recommendations to get this to work.  So far looking to do the following: watch event for new proof Read the record of the proof to pull role filter by the role “reviewer”  Create report (or notification) What am I missing? 

I want to ingest data for orchestrated campaign: Should I enable dataset for Campaign Orchestration after or before ingestion? Using Data Landing Zone  Can I use JSON , CSV ??? Why  I do not see that dataset while setting up dataflow?? 

Hi Team,there is one dummy link appearing (like the below highlighted one) in all the link performance report which skews the report. any idea where it’s coming from? please share your thoughts!

We are building a solution in AEMaaCS to notify 3rd party system whenever a DAM asset is created, updated, or deleted — covering all asset types including images, documents, Content Fragments, and videos.Our approach uses AEM Eventing (Adobe I/O Events) with an Adobe I/O Runtime Action as the processor, which then forwards the event payload to 3rd party log monitoring system.One key question before we finalize the design:Will DAM asset events fire consistently from both the new Assets View console and the Classic Admin View (/assets.html)? Since both UIs share the same underlying DAM repository, we expect events to trigger regardless of which console is used — but would appreciate a confirmation.Any inputs from the community are welcome!https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/aem-eventing/examples/event-processing-using-runtime-actionhttps://developer.adobe.com/experience-cloud/experience-manager-apis/api/stable/assets/author/#operation/asset_p

Why is that? What I need to do additionally? Or the components might be only shared in one Connection? 

¡Hola a todos!Estoy configurando una campaña de Nurture en Marketo y busco optimizar la frecuencia de envío según el nivel de compromiso (engagement) de los leads. Mi flujo actual es el siguiente: Email 1 (22 de mayo): Si abre pero no hace clic: Recordatorio en 14 días. Si abre y hace clic: Segundo envío en 30 días. Email 2: Se asigna un puntaje de 10 puntos por interacción. Los leads con mayor interés alcanzarán un acumulado de 20 puntos tras este segundo correo. Mi duda es: ¿Es posible cambiar la cadencia del tercer email a una frecuencia semanal, únicamente para aquellos que hayan alcanzado el puntaje ideal (20 puntos)?Me gustaría saber cuál es la mejor práctica para lograr esto: ¿Debería usar una Smart Campaign adicional para moverlos a un Stream con cadencia distinta o hay una forma de gestionarlo directamente dentro del mismo Engagement Program?

Hey everyone, I wanted to see the logic behind the already existing shared metrics & dimension; however, I am unable to open the items under this. Curious to know if someone has any answer to this.

Hi Team,In ACC v7, I am trying to upload image and video files (JPEG/MP4) by generating Base64 data and storing it in the schema.The process works fine for image files, but when I try to upload a video file, it does not work. I am currently using the web app for this.Could you please help me understand what might be causing this issue and suggest a possible solution?its give me error like this :WEB-530007 Error relaying '/webApp/getBase64Data' to URL 'http://localhost:8080/webApp/getBase64Data?_uuid=ertf-4567-0987-2345-42kh986C86k8&_lastModified=2026-05-05%2005:29:50.183Z&_debug&lang='. Regards,Navin B 

Hi community,I’m working on an AJO → ACC integration and running into a limitation with nested arrays in event payloads, such as cart items or receipt line items.From what I can tell, AJO Custom Action mapping handles flat fields well, but not nested collections cleanly.The options I’m aware of are:serialize the array upstream and parse it in ACC use middleware to reshape the payload before ACC send an ID and let ACC retrieve the full data separatelyMy main question:What approach are teams actually using in production for this, and which one has proven most scalable and maintainable?If there is a native way to pass nested arrays through AJO Custom Actions directly, I’d love to know.Thanks.

Hi, I am looking to see if there is a way to get notifications to a webhook when Activities are created/updated in Target? 

I’m using Adobe Acrobat Classic.  I can’t figure out how to force the software to open a new window for each PDF file.  It combines them on the same window and I can’t alt-tab between PFD files for quick reviews to see documents changes between PDF files.  Can anyone help?

A user is unable to see the deadline in the report. I have raised this ticket multiple times, but the issue still persists.Upon checking, I found that this is related to how the stage deadlines are configured. For example, if there are two stages and the user is a reviewer only in Stage 1 (with no involvement in Stage 2), Adobe Workfront appears to consider only the overall (final) deadline rather than the stage-specific deadline. As a result, the relevant deadline is not visible to the user in the report.Could you please confirm:Is there an option to display stage-specific deadlines for users based on their assigned stage within reports?If not, is there any recommended workaround to achieve this?Looking forward to your guidance on this.

I’m hoping someone can help me understand why reviewers/approvers on a proof are receiving two different approval experiences. In some cases, reviewers are prompted to “make a decision,” while in other cases they are only given the options “Approve,” “Approve with Changes,” or “Needs Work,” which is the workflow we want to use consistently. Because the options presented are not the same for all reviewers/approvers, it creates confusion in our review and approval process. Could you clarify what causes these different approval methods to be sent, and whether there is a setting or configuration that controls this behavior?I’m also seeing what appears to be a related issue when I upload a new document to a project. I automatically receive an approval notice in my Home widget, even though these documents do not actually require my approval. Note: when we upload documents, they automatically create a proof.   In this situation, I am consistently asked to ‘Make a Decision’.   This clutters th

I create relaton schemas for campaign orchestration and have a question. What does ‘Enable for segmentation’ means?Data may be used in AEP segmentation? Data may be used in orchestrated campaigns? 

We are currently migrating from Adobe Analytics to Customer Journey Analytics (CJA) and would like to request support in enabling identity stitching for our setup. Our Setup: We operate a B2B lead-generation website. AEP Web SDK is implemented, and ECID is generated for all page views. Email is captured only at the time of lead form submission. We will soon be integrating Marketo and Salesforce data into Adobe Experience Platform using the RTCDP B2B schema, which will also feed into CJA.  Our Objective: Stitch anonymous ECID-based behavior with the email identity once it becomes available via lead form submission. Enable reporting in CJA that shows a complete view of the customer journey — from anonymous engagement to form submission. Avoid increasing profile counts in RTCDP based solely on ECID-based anonymous traffic (we do not want ECID-only visitors to create full profiles). Ensure that profile qualification only happens when a

Hello Community! Has anyone successfully used the “Create Record” automation available within Planning and been able to get linked fields to transfer between record types? The only options for creating record between record types is Name, Start Date, and End Date (we use a taxonomy workspace and link picklist there).

It seems that a bug was introduce in version 2.34.2 of the AEP Data Collection Tags AEP Web SDK extension, whereby the extension’s version number is no longer included in the xdm.implementationDetails.version value. Now the value is “__VERSION__+2.34.2”. In previous versions the value was like this “2.31.1+2.34.1”.This data has been helpful in attributing the root cause of observed issues in collected data back to a specific version of the AEP Web SDK extension. How do we go about getting this bug fixed?

We are looking for some help as we currently blocked in our tracking implementation of this Adobe target server side implementation. We can successfully retrieve a4tpayload/tnta from the backend and sending in the first analytics call through global page rules, but it never appears on the first Analytics b/ss call also nothing appears in the Analytics report either

I posted something about this a while ago. However, the problem just keeps getting worse. I’ll trigger a scenario I’m working on by performing an action. The automation will run. And regardless of it runs successfully, it errors out, or returns a warning, I’m waiting for minutes before I can see what’s actually happening. I’m not the only person on my instance who is experiencing this. My colleague in a different business unit has to deal with the same latencies.Yeah, I know that if you trigger individual modules when building, you get an almost instantaneous turnaround with execution data. Yeah, I know I manually start an automation, I’ll get execution data almost instantaneously. However, I’m in the midst of building a complicated automation which requires it get triggered from inside of Workfront. Every time I run it, I have to wait between three to five minutes before I get any data back. And even when I get a failure pop up on my screen, I’ll go to the scenario where I’m still wai