Adobe campaign classic try to store base64 data into schema via webapp but getting error on webapp | Community
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NavinBamane
Level 1
May 12, 2026
Question

Adobe campaign classic try to store base64 data into schema via webapp but getting error on webapp

  • May 12, 2026
  • 1 reply
  • 130 views

Hi Team,

In ACC v7, I am trying to upload image and video files (JPEG/MP4) by generating Base64 data and storing it in the schema.

The process works fine for image files, but when I try to upload a video file, it does not work. I am currently using the web app for this.

Could you please help me understand what might be causing this issue and suggest a possible solution?

its give me error like this :

WEB-530007 Error relaying '/webApp/getBase64Data' to URL 'http://localhost:8080/webApp/getBase64Data?_uuid=ertf-4567-0987-2345-42kh986C86k8&_lastModified=2026-05-05%2005:29:50.183Z&_debug&lang='.

 

Regards,
Navin B

 

1 reply

ccg1706
Community Advisor
ccg1706Community Advisor
Community Advisor
May 13, 2026

Hi ​@NavinBamane, 

 

I would not recommend storing the video directly in the schema due to storage limits, especially when using Base64. As a best practice, it is better to store the file as a public resource or in an external system, and then reference that resource in your custom schema. 

 

The error also looks like somehting related to a timeout, probably because the video file is too large to be processed through the web app request. 

 

Hope it helps and if not don’t hesitate on coming back. 

 

Kind regards, 

Celia Castilla

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