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Hi all, I have a bit of an urgent ask. We’re trying to track email opens and if a user does not open an email we want to add them to a suppression audience. When looking into this, it seems like the interaction type = open event gets triggered automatically even if an email is not opened. We’ve tested this with 5 different profiles and noticed the same behavior.  Has anyone encountered this issue and what could be a potential way to resolve this. Thanks

Modern customer journeys rarely stay inside one system. They depend on loyalty platforms, billing engines, CRM tools, fulfilment services, and partner APIs. When one of those integrations fails, the reason behind the failure matters just as much as the failure itself.A temporary outage may need a retry. A duplicate request may need no action at all. A suspended account may require customer service intervention. But until now, custom actions in Adobe Journey Optimizer could detect that a call failed without giving journeys access to the structured error details many APIs already returned. What's New: Error Response Payload Support Custom actions have long supported success response mapping. When an API call succeeds, you can define the response structure, parse the body, and use those fields later in the journey.Previously, error handling worked differently. If a custom action returned a 4xx or 5xx response, AJO recorded the failure status, but it did not surface the response body even

Modern customer journeys rarely stay inside one system. They depend on loyalty platforms, billing engines, CRM tools, fulfilment services, and partner APIs. When one of those integrations fails, the reason behind the failure matters just as much as the failure itself.A temporary outage may need a retry. A duplicate request may need no action at all. A suspended account may require customer service intervention. But until now, custom actions in Adobe Journey Optimizer could detect that a call failed without giving journeys access to the structured error details many APIs already returned.AJO 26.1 changes that with Error Response Payload Support for custom actions. What's New: Error Response Payload Support Custom actions have long supported success response mapping. When an API call succeeds, you can define the response structure, parse the body, and use those fields later in the journey.Previously, error handling worked differently. If a custom action returned a 4xx or 5xx response, AJ

I am working on a Workfront report that groups projects by lifecycle stages (Analysis, Requirements and Planning, Implementation Phase, and Release).Currently, the report filter uses the following criteria: Task Name contains "Analysis" Task Name contains "Requirements and Planning" Task Name contains "Implementation Phase" Task Name contains "Release" The issue is that some parent tasks that are not actual lifecycle stage tasks are being included because their names contain one of these keywords.ex: Delay Implementation -- it is not lifecycle stage, I need the starting should be filtered.ex: Implementation Phase | Started -- It is lifecycle stage.I attempted to change the filter from cicontains to operators such as beginswith and startswith, but Workfront returns an "Invalid Parameter" error for both modifiers.Is there a supported way in Workfront reporting to filter tasks whose names start with specific values, or is there a better approach to ensure only the actual lifecycle s

 I'm trying to understand exactly how the "Duration (Average)" value is being calculated in a Task report.The report is grouped by Status and displays an aggregated Duration (Average) value.Example:Status: Complete (4) Discovery – Duration: 4 Days Discovery Tasks – Duration: 0 Days Marketing Snapshot – Duration: 0 Days Discovery Approved – Duration: 3 Days Report displays: Duration (Average): 1.5 Days Status: New (27) Requirements Planning – Duration: 4 Days Requirements Planning Tasks – Duration: 0 Days Marketing Plan – Duration: 0 Days RACI – Duration: 0 Days Additional tasks with mostly 0-day durations Report displays: Duration (Average): 0.33 Days My understanding is that the report may simply be averaging the native Task Duration field for all tasks in each status group.Can someone confirm: Is the "Duration (Average)" value calculated from the native Task Duration field? Or is Workfront calculating the actual time a task spent in that status using status history/au

Hi everyone,I’m hoping there are some creative ideas out there that can help with better tracking capacity for one of our teams that only receive work through requests. We are tracking actual hours on these requests but planned hours are not included currently (and the team doesn’t want to track them at this time).   I have reports showing the amount of requests coming in to each person, amount completed, and actual hours reports but our leadership is hoping to see additional reporting for capacity and who is doing what. The planner and workload balancer cannot be used since these users only receive issues/requests and not tasks along with no planned hours. Any ideas to provide some additional reporting in our current state or are we stuck since we don’t use tasks or planned hours?

This is a request to have the Emergency pipeline execution mode, currently available for AEM on-pem (Code Deployment | Adobe Experience Manager), added to AEM as a Cloud Service. 

Team,I have Group Admin access in Workfront and have gone through the reporting documentation. However, I haven't been able to create reports on my own and need guidance. If anyone could spare 30–60 minutes to help me create a few basic reports, I would really appreciate it.Additionally, we are currently using Workfront custom forms for request intake, which requires requestors to have at least Contributor access. My management has asked me to explore using a Microsoft Form integrated with Workfront as an request intake solution.If anyone has experience with this setup or can help with the integration, I'd greatly appreciate your support.Thank you!

Last October, I had looked into a course through adobe (Adobe Experience Manager - Manage and Deliver Digital Assets Using AEM ). It was a 2 day course, this got put on the backburner at work. I have now come back to look for it and I cannot get this link to load no matter what (I get stuck in a never ending loop of “Unable to sign you in. Something went wrong while signing you in. Please try again. Log in again”) nor can I find any info on the course anymore. Course Link: https://learning.adobe.com/courses/adobe_experiencemanager/cours000000000090761.html#accordion-e49b3a35f2-item-d61e35014aIs this course still available? Why can’t I see it anymore? The only other adobe course I can find with a similar name is a 2 hour self-guided one, that does not seem equivalent.Thanks in advance!

Building customer journeys often starts with a simple idea."Send an offer only to Gold members.""Wait until 9:00 AM in the customer's local time zone.""Exclude customers who received the same campaign in the last 14 days."The business logic is usually straightforward. Translating that logic into a valid journey expression is where the work begins.Journey builders need to locate the right attributes, navigate complex schemas, understand expression syntax, identify the correct functions and operators, and validate the final result before it can be used in a journey.For experienced users, this can take time. For new users, it can become a significant learning curve. Focus on Customer Experiences, Not Expression Syntax Journey builders should focus on creating customer experiences—not memorizing syntax, searching through schemas, or troubleshooting validation errors.Journey Expressions Agent helps bridge the gap between business intent and technical implementation by combining attribute di

   <bnd><![CDATA[-dsannotations: *-dsannotations-options: version;minimum=1.3.0;maximum=1.3.0Import-Package: javax.annotation;version=0.0.0,\ javax.servlet.*;version=0.0.0,\ com.adobe.granite.workflow.*;version=0.0.0,\ com.day.cq.wcm.api.*;version=0.0.0,\ org.apache.sling.api.*;version=0.0.0,\ org.apache.sling.api.resource.*;version=0.0.0,\ !com.amazonaws.*,\ !org.checkerframework.*,\ !javax.annotation.meta,\ *Embed-Dependency: aws-java-sdk-bundle;inline=false,aws-java-sdk-core;inline=falseEmbed-Transitive: trueBundle-ClassPath: ., {maven-dependencies}DynamicImport-Package: com.amazonaws.*]]></bnd><dependency>  <groupId>com.amazonaws</groupId>  <artifactId>aws-java-sdk-bundle</artifactId>  <version>1.12.700</version></dependency>error -Error: [TIMESTAMP] *WARN* [FelixLogListener] com.example.aem.core.services.impl.S3DeleteServiceImpl bundle example-aem-project.core:1.0.0-SNAPSHOT [BUNDLE_ID] [com.example.aem.core.service

You open your journey inventory and see six, twelve, maybe hundreds of journeys sitting in one flat list — no grouping, no hierarchy, just an ever-growing scroll. Finding the right journey means scanning by name and hoping you remembered what you called it six months ago.That is the problem Journey Folders solves.  What Are Journey Folders?Journey Folders is a native organisational layer built directly into Adobe Journey Optimizer. It lets you create named folders, move existing journeys into them, and nest folders up to four levels deep — giving teams a scalable hierarchy that maps to how they actually think about their programmes: by region, business unit, campaign type, or lifecycle stage.Unlike tags or filters, folders are structural. A journey lives in exactly one folder. The folder appears in the breadcrumb, in the sidebar tree, and in every "move to" dialog — so the location is always unambiguous.  Step 1: Create Your First FolderIn the Journeys inventory, click the Create folde

Hello internet friends, Aside from the classical rando Int roll method using profile scripts, does anyone know of any other patterns to split audience members into groups for A/B testing assignment (disjoint) ?  Curious if Target has any new-ish built in feature for handle this out of the box.

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Hi!What can be the reason of having bot clicks and bot opens only in 4 days of May for those email domains?  Thanks!

Hi all,  This might be an obvious question with an obvious answer but what is the fastest way to search for a page when you know the page URL name in this case “chris-phillips.html” .As an admin and “helpdesk” for 100+ authors I have touched thousands of pages in some form or another so when I search for a page that I know exists, with the exact URL name it shows all the pages I have modified, created or published. Search seems to ignore the “-” in the query so it looks for every instance my name appears. All I want to show/find is the editable page quickly as do all the editors I help.Is this possible or is the search in AEM so useless it cannot do the simplest of tasks or is there a fix/hack I can share with my authors to help streamline their work to find/update pages faster?CheersChrisShowing all pages with reference to my nameThis is the page I want, but it’s never the first result despite asking for the correct name of the page 

We continually sync new records from our SFDC to Marketo and when they are newly created, all their previous campaign membership history is also logged on the date they were synced (regardless of when they actually became a member of that campaign). Marketo confirms that is expected behavior. We want to be able to score people with engagements within the last 30 days (Responded date last 30 days in a marketing SFDC Campaign). Marketo support recommends creating lead/contact fields in SFDC to pass last campaign membership details over and when it syncs to Marketo we could use the data to narrow down last 30 days. However, we sometimes do bulk loads into SFDC Campaigns where a record could be a member of multiple campaigns during that specific load, and we wouldn’t want to overload the feed or cause misalignment between campaign and date updates.Marketo also confirmed, that Member Date isn’t visible in Marketo or we must know the exact SFDC Campaign (which we don’t always know ahead of t