Has Anyone Used Fusion to Convert a Proof's Custom Email Message into the First Proof Comment? | Community
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Level 2
July 23, 2026
Question

Has Anyone Used Fusion to Convert a Proof's Custom Email Message into the First Proof Comment?

  • July 23, 2026
  • 2 replies
  • 25 views

Hi everyone,

I'm exploring a Fusion use case and would love to hear if anyone has tackled something similar.

When creating a proof, users often enter important instructions in Email Notification → Add Custom Message. The challenge is that once the proof is created, those instructions aren't easily accessible within the proof itself.

Ideally, we'd like to build a Fusion scenario that:

  1. Detects a newly created proof.
  2. Retrieves the custom email message.
  3. Automatically posts that message as the first comment in the proof.

This would preserve review intent and project-specific instructions directly within the proof, even if the original email is deleted or lost.

My main question:

Does the Workfront Proof API expose the value entered in Email Notification → Add Custom Message → Message?

If so, has anyone successfully used Fusion to retrieve that value and create a proof comment from it? I'd also be interested in hearing what modules, API calls, or overall framework you used.

Any insights or examples would be greatly appreciated. Thanks!

2 replies

brittanylang
Level 4
July 23, 2026

This is a great idea! Following. It’s similar to some things I want to try as I get more time to work through proof Fusion builds in the future, but I am new to using Fusion for proofing purposes so I love to see discussion on it. 😊

Brittany Lang - Fusion Architect/Automation Developer + Workfront Admin at Thermo Fisher Scientific
ninoskuflic
Level 5
July 25, 2026

Hi, working with the ProofHQ SOAP API should help with this (https://api.proofhq.com/). Not sure if you will be able to retrieve a custom message from Proof, but you should be able to at least add a comment. In any case, I would definitely start exploring the ProofHQ SOAP API for this use case.

If this solved your issue, please mark it as solved so others can find the solution faster.