Product Communities

I just created a report and shared access to it with two other (non-admin) users.  One user can view the report data without any trouble, but when the second user views it, the report just reads “no data to display.” I logged in as the second user and was able to reproduce the problem.  Has anyone else seen this issue?  I checked that user’s license and access level and don’t see anything unusual.  I also don’t see any filters applied in the report view when logged in as the second user.  I removed the user’s access and the regranted it, but the problem persists.

I wanted to start a conversation around improving user experience (UX) and search visibility for digital aggregators operating in highly competitive seasonal markets. Specifically, when managing high-traffic regional travel portals, streamlining the booking funnel while maintaining local SEO relevance can be quite a challenge.For instance, looking at digital workflows in travel mobility hubs like Aruba, international travelers expect zero friction from the moment they touch down. By focusing on total pricing transparency, removing hidden fees, and minimizing terminal delays, platforms can dramatically improve conversion rates.A great example of this execution is how localized landing pages target inbound tourists looking for the Best Car Rental Deals at Queen Beatrix Airport (AUA). From an experience management perspective, integrating clear fleet filters, real-time vehicle availability data, and a 100% paperless reservation workflow directly impacts the customer success metrics.I woul

I can see multiple unique visitors(people )value for my ECIDs. I have simply renamed “people” metric as “Unique Visitors” in my CJA and only passing website streaming data via webSDK without enabling profile for my schema.My visit(session) expires after 30min.  

Are we able to add to such an audience additional profile attributes? Other idea is to divide audiences into smaller chunks and then in FB & DV360 & Linkedin I would now the specifics of the audience (abandon basket , loyalty , new customers etc) based on the name of audience?How you do that? 

Case is like this: We activated audience to 3rd party media  Customer converted  We want to exclude immediatly customer from these campaigns How do you do this on your projects? I have got two ideas: AEP updates profile attributes in that activated audience that the profile left the audience? Create global audience with recently converted customers and then exluce these customers in FB & DV360 & Linkedin Your ideas? 

In ongoing modernization discussions, we are exploring how Adobe Experience Platform can be introduced gradually into existing Adobe Commerce ecosystems without requiring an immediate full migration.Key areas we are analyzing:event streaming strategy customer/profile data synchronization App Builder extensibility patterns coexistence of legacy customizations with composable services operational impact during phased adoptionWould like to understand from the community:What integration patterns are working well? Any lessons learned from real implementations? Common challenges around scalability, governance, or data consistency? How are teams preparing for future ACCS adoption while still running PaaS?Looking forward to hearing different implementation experiences and architectural approaches.

We are seeing more clients asking about progressive modernization instead of full replatforming.In several Adobe Commerce projects, the discussion is no longer only about storefront replacement, but also about how Adobe Experience Platform (AEP), App Builder, and event-driven architecture can coexist with existing PaaS implementations.Some common questions we are evaluating internally:How are teams introducing AEP capabilities without disrupting current Commerce operations? Are you using App Builder primarily for integrations, custom APIs, or operational workflows? What are the biggest architectural challenges during phased modernization? How are you handling legacy custom modules during transition planning? Are clients already preparing for ACCS readiness through composable services?Would love to hear how other teams are approaching:phased migration strategy event-driven integrations operational governance data synchronization patterns AEP adoption challengesInterested in learning fro

Hi, I'm currently testing In-App messaging and the In-App works correctly when triggered through a Campaign, but not when triggered through a Journey, even though I'm using the same event trigger (application.launch) in both cases. In the Journey, the event is triggered successfully and the profile enters the In-App step, but the message never displays on the device. There are no errors shown, and the message works as expected when tested via Campaign. Has anyone experienced this behavior? Are there specific considerations or limitations when using In-App within Journeys versus Campaigns? 

As generative AI and Retrieval-Augmented Generation (RAG) continue gaining traction across enterprise platforms, I’ve been thinking about how current AEM content architectures will need to evolve to support future AI use cases. Many AEM implementations were originally designed around page rendering, content reuse, and headless delivery. However, AI-driven experiences introduce additional requirements around content retrieval, context quality, metadata strategy, and knowledge organization. Some areas we’re currently evaluating include: • Content Fragment design and granularity• Metadata quality and governance• Taxonomy structures for improved retrieval accuracy• Structured vs unstructured content strategies• Content duplication and source-of-truth management• GraphQL delivery patterns for AI-powered applications• Preparing enterprise content repositories for future RAG architectures One challenge I see is that AI systems are only as effective as the content they’re able to retrieve and

Are you exploring Adobe Edge Delivery Services (EDS) for your next AEM project?Want to understand:• What EDS actually is• Why Adobe moved from Helix → Franklin → EDS• How EDS differs from traditional AEM Sites• Why Lighthouse performance scores matter• How the edge architecture works in real-world projects  Click here to read the complete guide:https://www.aemcq5tutorials.com/tutorials/what-is-adobe-edge-delivery-services-eds/

Hi team,I’m working on a 6sense + Adobe Launch integration and facing an issue with how data appears in Adobe Analytics reporting.Current ImplementationOn a first‑time visit, the page loads normally and fires a page view call, followed by a non‑page view call that contains the 6sense attributes (stored in eVars). I’m trying to avoid delaying the page‑view call.If anyone knows how to include 6sense attributes in the initial page‑view call without delaying it, please suggest. On a return visit, I merge the 6sense eVars into the page‑view call.ProblemIn reporting, I see unexpected behavior.Example: In the Country dimension, United States and Unspecified both show 70%+ for Visits—together exceeding 100%.(Refer to attached screenshot.)Any best practices to include 6sense attributes in the initial page‑view hit without delaying it?

Check out the upcoming user group meetings happening in June/early July:☀️ [Virtual] Wednesday, June 17 @ 6pm ET: Conversando con Pablo Larrosa sobre la evolución de Adobe Experience Manager y el ecosistema Martech (Spanish-speaking event)​ with the AEM - LATAM Chapter☀️ [Virtual] Thursday, June 18 @ 4pm CET: Bank Security, Fintech Speed: A Modern Bank Website on AEM EDS Document Authoring​ with the AEM – DACH region chapter​☀️ [Virtual] Thursday, July 2 @ 4pm CET: Building an AI-Powered Tagging Engine on AEM Assets​ with the AEM – DACH region chapter​ Sign up here: https://aem-augs.adobe.com/events/#/list

Join the Adobe Champion Program and become a part of a global community of passionate product experts who are driving thought leadership and innovation!  Adobe Champion Applications are open through June 5.The Adobe Champion Program offers an opportunity for growth, connection, and influence. As a Champion, you’ll join a distinguished group of professionals who are not only advancing their own careers but also helping shape the future of Adobe’s most impactful products through shared expertise and community leadership.Each year Adobe selects 40 Champions across a number of products. These are:Adobe Analytics Adobe Experience Platform Adobe Commerce Adobe Workfront Adobe Marketo Adobe Experience ManagerWho Should Apply?Champions come from a variety of backgrounds, each with a unique set of experiences and insights into our products. However, there are a number of characteristics each Champion has: expert experience, passion, and a desire to engage with Adobe and fellow practitioners.Exp

I’m looking for more details about the custom action button that can be created in Content Hub. I recall there was some information shared about adding a custom action button to the asset card. I’ve attached a screenshot showing where these buttons would appear. Does anyone have more information on this? I checked Experience League for resources but wasn’t able to find much. 

I see a OOTB response header for EDS pages - Vary: Accept-Encoding,X-Forwarded-Host, is there a way to edit the values present in this header?

Hello, is there any possiblility to make the comment when confirming a “Assign Task” step in the AEM inbox mandatory?Currently it is only optional on all cases but we need the possibility to also be able to force users to add a comment. Thank you! 

Hi there,I’m exploring how to connect Adobe Experience Platform (AEP) with Copilot Studio and/or Claude to build agents and reusable skills on top of AEP data.Do we currently have any MCP server, native connector, or prebuilt integration available for AEP in this context?If not, could you share any recommended guidelines or best practices for creating skills using AEP data (e.g., via APIs, custom connectors, or middleware)?

In AEM Authoring (especially AEMaaCS), when working with Tab or Accordion components, there is a noticeable UX issue where after editing a component in a non-default tab/accordion panel, the view resets back to the first tab upon closing the dialog. This creates friction for authors when working across multiple tabs or deeply nested components, as they are required to manually navigate back to the previous context after each edit. Current Impact:Slows down authoring productivity Causes confusion, especially for business users Impacts usability for complex pages with multiple tabs/accordions Requires repetitive navigation, which is inefficient at scaleProposed Enhancement:Preserve the active tab/accordion state after dialog close Maintain scroll position and UI context during authoring Optionally persist author state (session-based) for better editing continuity  Why this matters:With increasing adoption of structured components (Tabs, Accordions, Containers) in AEM Cloud implementation

I would like to understand CJA in depth so here is my question. Additionally I understand SQL well (I assume CJA is SQL  on the back-end….)Assume I have two events with the same structure - XDM paths: Event1 - add to cart  {   product.price: 55,      eventType: addToCart   }   Event2 - purchase {   product.price: 33,      eventType: purchase   }   How to create metric which tracks only product.price when eventType is purchase?

Adobe Commerce performance mistakes I see in almost every auditAfter dozens of Adobe Commerce (Magento) audits across B2C and B2B storefronts, the same culprits keep appearing. And they're not exotic , they're avoidable.MISTAKE #1 : VARNISH MISCONFIGURATIONCache hit ratio under 60% on category/PLP pages.What I find: ESI not set up properly, TTL values too conservative, cache invalidation firing on every CMS save.Fix: Audit your Varnish VCL, separate CMS cache from catalog cache, use hole-punching for cart/account blocks.MISTAKE #2 : SYNCHRONOUS INDEXING IN PRODUCTIONFull reindex triggered on product save, blocking storefront performance.What I find: indexers still set to "Update on Save" instead of "Update by Schedule".Fix: Switch all indexers to schedule mode. Use cron for execution. Use partial indexing wherever supported.MISTAKE #3 : N+1 QUERIES IN CUSTOM MODULESCustom GraphQL resolvers hitting the database once per product in a listing.What I find: Third-party or custom modules byp