Top KCS Articles for July 2026, Curated For Your Campaign Troubleshooting Pleasure!

Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for July 2026, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. Campaign: FileImport activity fails to parse Date+Time - Learn about the solutions to the issue when a FileImport activity recognizes input columns as Date+Time during preview-based setup, but doesn't fully initialize the underlying date and time separator settings, and datetime values get loaded as NULL.
2. Campaign: Batch delivery throughput lower than expected - Learn about the solutions to the issue when a batch email delivery sends more slowly than expected, even when there’s no functional defect in the sending infrastructure.
3. Campaign: Databricks queries intermittently very slow - Learn about the solutions to the issue when a customer using a Databricks FDA for workflow queries finds their queries intermittently very slow and failing at the 1-hour timeout limit.
4. Campaign: No workflow failure notification when a workflow hangs - Learn about the solutions to the issue when a workflow remains in a running, pending start, or repeatedly auto-resumed state instead of moving to a failed state and standard workflow failure notifications aren't triggered.
5. Campaign: Additional registerDevice parameters missing from appSubscriptionRcp - Learn about the solutions to the issue when adding extra subscription attributes and populating them through the mobile registerDevice API fails, and the additional parameters aren't stored correctly in Adobe Campaign Classic v8 FFDA.
6. Campaign: AEM templates synchronization fails after changing templates location in AEM - Learn about the solutions to the issue when Adobe Campaign attempts to synchronize an AEM email template through the .campaign.link.json endpoint and the operation fails with a JST-310000 JSON.parse error.
7. Campaign: Delivery extraction approval skipped intermittently - Learn about the solutions to the issue when a delivery proceeds to extraction without the expected manual approval step, even when Enable Extraction Validation is configured.
8. Campaign: Keep Interim Data / Display Target shows blank data after upgrade - Learn about the solutions to the issue when the Display Target or Keep Interim Data view doesn't render the expected data in the workflow data preview when using newer client console builds after an upgrade.
9. Campaign: Slow data transfers from Adobe Campaign to Databricks (DBX) - Learn about the solutions to the issue when data transfers from Adobe Campaign to Databricks are significantly slower than expected.
10. Campaign: Push Deliveries remain in In Progress status after upgrade - Learn about the solutions to the issue when push deliveries that use a TPNS connector remain stuck in In Progress status after an Adobe Campaign Classic upgrade, even though the audit logs don't show a clear delivery error.

Happy Troubleshooting!