Top KCS Articles for July 2026, Curated For Your AEM Troubleshooting Pleasure!

Dear AEM Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for July 2026, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for AEM.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any AEM-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles!

Take a look:

1. Animated GIFs not playing or delivered as static images in Dynamic Media - Learn about the solutions to the issue when animated GIFs delivered through Adobe Dynamic Media appear as static images when requested through the /is/image endpoint.
2. Resolving bulk export and manifest retrieval failures in Dynamic Media Classic (Scene7) - Learn about the solutions to the issue when bulk export operations in Dynamic Media Classic (Scene7) fail or appear unavailable.
3. Hashed and non-hashed clientlibs load together in Adobe Experience Manager - Learn about the solutions to the issue when exporting Experience Fragments to Adobe Target results in both hashed and non-hashed versions of the same client library loading on the page and executing duplicate JavaScript.
4. Dispatcher configuration deployment fails due to missing ServerAlias or X-Vhost configuration - Learn about the solutions to the issue when Dispatcher configuration deployments in Cloud Manager fail at the Code Scanning or TestCacheInvalidation phase, even when local validation reports no issues.
5. SSL certificate upload fails due to validation errors in Cloud Manager - Learn about the solutions to the issue when certificate upload or update failures occur when invalid or incompatible certificate components are submitted in Cloud Manager.
6. Sling job fails with OakState0002 and branch reset errors in AEM - Learn about the solutions to the issue when a custom Sling job that moves assets between folders fails intermittently with JCR commit errors such as OakState0002 and branch reset failures.
7. SmartCrop download fails with maxUploadSizeInBytes error in AEMaaCS - Learn about the solutions to the issue when SmartCrop or custom rendition downloads fail after copying assets within Adobe Experience Manager as a Cloud Service.
8. Custom metadata fields not visible or not saving for non-admin users in AEMaaCS - Learn about the solutions to the issue when non-admin users in AEMaaCS see the default metadata form instead of a custom schema, or see custom fields that fail to save.
9. New Relic data stops reporting after the sub-account is auto-deactivated - Learn about the solutions to the issue when New Relic dashboards and APM views in AEM as a Cloud Service suddenly stop showing data, displaying blank charts or redirecting to the generic New Relic landing page.
10. Restore previous code deployed option not visible in Cloud Manager - Learn about the solutions to the issue when the Restore previous code deployed option doesn't appear in Cloud Manager for a system administrator when required permissions remain disabled in a custom product profile.

Happy Troubleshooting!