Product Communities

Hello Community,  I am trying to understand what may be causing a form button to not display on a marketo landing page. We recently had a form re-styled and applied JS to the form button. The form displayed as expected when testing and after adding the form to a test landing page. When we add the form to the required landing page something is stopping the form button from displaying. The form fields display as expected, however the button does not display at all.  Is specific HTML required to allow Javascript in a marketo landing page?  (I'm not a developer, so please excuse brevity)  Thank you Here is the landing page HTML:  <!DOCTYPE html> <html lang="en"><head> <link rel="shortcut icon" href="https://info.ai.baesystems.com/rs/308-OXI-896/images/favicon.ico" type="image/x-icon"> <link rel="icon" href="https://info.ai.baesystems.com/rs/308-OXI-896/images/favicon.ico" type="image/x-icon">

We are successfully Using Adobe Campaign V8.5.2 without any issues. However I have just locally installed V8.6.4 and it fails to launch. I have tested both V8.5.2 and V8.6.4 on this Computer. V8.5.2 launches without an error. When I try and launch V8.6.4 nothing happens ie it does not launch.  I have tried this on multiple win 10 Machines and Works every time for V8.5.2  so reinstalling Windows is not an option, When I check the Event Logs I get: Faulting application name: nlclient.exe, version: 8.6.0.9587, time stamp: 0x67814b1cFaulting module name: ntdll.dll, version: 10.0.19041.5438, time stamp: 0xab0dece3Exception code: 0xc0000005Fault offset: 0x00000000000649e6Faulting process ID: 0x2c7cFaulting application start time: 0x01db9e35a457af03Faulting application path: C:\Program Files\Adobe\Adobe Campaign Client\bin\nlclient.exeFaulting module path: C:\Windows\SYSTEM32\ntdll.dllReport ID: 481cd8d7-d97b-4abe-a96c-6907fb94bb84Faulting package full name:Faulting packag

Hi ,I want to download AEM 6.5 jar file and license properties from online to setup my local instance  .Can you please help me to get it? Thanks in Advance!Keerthi

Hi all,We are trying to setup SAML integration with our Author environment. As i understand, anyone who tries to login, their User account is created and added to the groups mentioned in the SAML configuration post successful authentication with IDP. Now, in case someone outside of our author group has this link and tries to access this, how can i prevent him from being added to the groups i created ?Thanks,Abhishek

Hi All, Hope you all are doing well. I'm trying to use ACS-Commons "Send Templated Email" process in my workflow step to send templated emails. And getting below message in the logs:"Mail template path [ /apps/workflows/templates/email-templates/send-to-approver.txt ] could not resolve to a valid template"SMTP is enabled and I'm able to send emails from that environment. Can someone help me understand and resolve this. Regards,Chitransh

Hello,We're running into a situation where we'd like to exclude Bots from an experience, but are not sure how best to do so. Analytics has an easy way to exclude bot interaction OOTB, but we haven't found an obvious way to do so on the Target side. User Agent is not an audience selection parameter that is available to us in the VEC. I see a suggestion from 2017 that is similar here -- it does have a couple options listed, (profile script or HTTP Header references to build the audience), but since its been several years I wanted to check in and see if others have approached this more recently. And also another community question that was answered here -- but the solution isn't fully explained with respect to how they referenced User Agent. Any suggestions? Thanks!Robbie

Hi There,custom code is not visible for any of the activities since the new release has been deployed on my device.please assist 

Hi All,I’m facing an issue with Live Copy. When I use the Live Copy Create option from the Sites console to create a live copy from the language master to the live copy hierarchy, the page gets created, but the content is not being pushed automatically. This issue occurs only with certain templates.The content appears in the live copy page only after I manually roll it out. I have checked the page properties, and everything seems to be configured correctly, including the rollout configuration. Despite my investigation, I couldn’t find a solution.I would appreciate any insights or suggestions to resolve this issue.Thanks,Abhishek

Hello, I am trying to get a column in a Task report showing the amount of assignments/assignees on a task. Is this possible?I tried this but only got 0 as a value.displayname=Assignment Count valueexpression=IF(ISBLANK({assignments}), 0, COUNT({assignments})) valueformat=HTML Thank you,Eric

Adobe Target VEC Helper extension is no longer available in Chrome. Does there is any other extension for the Adobe Target?

Hi all,Bear with me, I am fairly new to both Dynamics 365 and this connector.I have run into a bit of an issue.So I've done the following:Configured my Microsoft Dynamics O-Data Cloud Service Created a Form Data Model Made some associations with some of the EntitiesConfigured Submit Action to "Submit to a Form Data Model" What I was expecting: For everything to work perfectly without a hassle.What I got: Submission only happens to the Entity configured in the Submit action of the adaptive form despite the associations to any other Entity. (Hassle)What else I tried: Submitting through "Invoke service"(My idea was for invoke service to return an id of newly submitted entry  and assign it to a hidden field then make another call to submit to the Associated Entity using that Id). But that didn't work out well as per the following screenshot. 🙄   I went confidently to my Service to configure the return type but that was grayed out🙄 So

AEM as Cloud serviceCurrently our content structure starts with  /content/website/ca/en.html and /content/website/ca/fr.html (and these are the landing page)           And page structure follows as below /content/website/ca/en /content/website/ca/en/products /content/website/ca/en/users /content/website/ca/en/xyz/abc /content/website/ca/fr /content/website/ca/fr/products /content/website/ca/fr/users /content/website/ca/fr/xyz/abc  We have received a suggestion to have a landing page instead of  using country code  as landing page as shown below/content/website/ca/en/landing.html And update  the structure as given below/content/website/ca/en/landing /content/website/ca/en/landing/products /content/website/ca/en/landing/users /content/website/ca/en/landing/xyz/abc /content/website/ca/fr/landing /content/website/ca/fr/landing/products /content/website/ca/fr/landing/users /content/website/ca/fr/landing/xyz/abcIs it really r

Which specific fields are updated after user opt-in/opt-out using AJO landing pages?https://experienceleague.adobe.com/en/docs/journey-optimizer/using/landing-pages/lp-use-cases 

My Admin team needs to institute severity levels for our support tickets so that we can establish response and resolution SLAs for different types of support tickets. Does anyone have any recommendations on 3-4 severity levels that we can use?

Hello,We are trying to use the Push Notification option, but according to the documentation, we should use the option called "Mobile Apps & Devices". However, we cannot find this option in our sandbox.We have already searched for information in the Adobe documentation, but our screen looks different. I am attaching an image showing both screens: the Adobe documentation and the custoner's sandbox.Could someone with experience in Push Notification assist us?Thank you!  

Hello everyone,Has anyone achieved success in implementing Adobe Event Forwarding for Google Floodlights. I attempted to utilize the Adobe Cloud Connector extension along with a Fetch call. While I observed the calls being tracked in Floodlight, however the calls weren't registered as attributed.I also tried the Google Ads Enhanced Conversions extension. The extension seems to be developed for Google Ads only and doesn't support Floodlight.I'd appreciate any response.

We are looking to build our emails using Visual Fragments. Does anyone have best practice examples of Visual Fragments?

Do you know how much does it cost? I read that it might be even 10k$+ per year ... My customer is from eastern Europe so that is not peanuts 😞Could you recommend any other tools? 

HI All,has anyone tried to access journey using API's and edit them to create a new duplicate journey and publish it?.I have only found this documentation about Journeys API covering only capping and throttling API's- https://developer.adobe.com/journey-optimizer-apis/references/journeys/Tried raising a Adobe ticket and got this as response --------------------------------------------------------------------------------------How to Duplicate a Journey 1.Retrieve the Original Journey: Use the Journey Orchestration API to get the journey details with a GET request to the journeyPrivateObject endpoint using your journey ID. 2.Modify the Journey Details: •Remove unique identifiers (like the id field). •Update the name (e.g., add “- Copy” to distinguish it). •Set the status to “draft.” •Remove any timestamps related to creation/modification. 3.Create the New Journey: Send the modified payload as a POST request to the journeyPrivateObject end

Hi everyone,I'm looking for your expert opinions! Other teams have historically been reporting bounce rate using the out-of-the-box formula (Bounces/Entries) in Adobe Analytics, which is abnormally low due to the fact we have lots of other s.tl server calls (e.g. clicks, form interactions, etc.). I am in the midst of trying to convince stakeholders to move towards the more standardised Single Page Visits/Entries - less prone to be affected by content/business requirements. Curious to know how many of you are facing/ have faced the same issue and what did you do? Do you also use the SPV/E formula? Cheers,Vernon

Hello Everyone, We were trying to migrate all our XDPs into AEM Forms Manager. We have about 500 fragments (.xdp), we made sure, we turned off the DAM update asset workflow to avoid triggering multiple workflows. After uploading the fragments, we tried rendering couple of forms one around 70kb and the other about 300 kb, both has reference to fragments. The smaller one renders fine and opens up pretty fast however, the 300kb one renders for a while and then throws memory exceptions. Can someone suggest any performance tuning steps to address this ? we are expected to have around 900 forms in future.I already tweaked my JVM and set -Xmx at 8192 but still running into issues. Attached is the error message.

Is there a way to create a recurring project? I am aware that we can create a recurring task on a project, but our team has some projects that would be awesome to put in on a recurring basis. A few examples would be updating marketing messages on different deliverables on a monthly and quarterly basis. There are a few things that we review on an annual basis that would be helpful too! I have project templates built out for a lot of these but it's still time consuming to create new projects for them every time or even copy them. I'd love to be able to set up something that just creates a scheduled recurrence! 

We recently had a request from a client to provide a disaster recovery solution for Adobe SiteCatalyst. The full request is added below in quotes. We need help in knowing options that SiteCatalyst provides at the time of a disaster.For ex:When the SiteCatalyst server is down. "       The purpose of this user story is to investigate the best methods to allow below AEM integration points to recover gracefully and can be brought back online in the event of an outage and avoid any negative impacts to our website and visitor user experience.   Analytics  a)Omniture - SiteCatalyst             Points to analyze:Review the ability to have Integration Points seamlessly auto-recover in the event of failureInvestigate the best way for each type of service to recover if an "auto-recover" option is not availableReview the ability to have any error messages  seamlessly disappear from the component or webpage based on the activity the user was completingVerify that there is no impact to our site or t

I want to make Tags manadatory for my assets in AEM DAM. when I add /jcr:content/metadata/cq:tags to the schema it does not offer the choice to be required. We are not on the Cloud service but do have dev help but I would like to do this on my own if possible. Can anyone help?

I’m encountering an issue where task dependencies in Adobe Workfront are not updating automatically when changes are made to predecessor or successor tasks. This is causing discrepancies in project timelines and confusion for the team. Has anyone experienced this problem, and if so, how can I fix it to ensure dependencies update correctly?"