Product Communities

My company is in the financial services industry with financial representatives across the country. I am exploring possibilities for sending a newsletter to current customers that appears to be from the customer’s financial representative but is really sent from the corporate marketing team. Does anyone know what personalization features are available in Marketo? Variable sender name, sender email, reply-to email? Is it possible to add a variable representative photo into the newsletter? Any pros/cons to this approach? Any insights are appreciated!

My WF proof has been generating for over an hour. I have cleared my cache and rebooted and nothing is working.

I have integrated Remote Assets (Next Gen Dynamic Media) in my AEM 6.5 project, and it's working fine with the Core Components Image v3 image picker — I can browse and select remote assets directly in the component dialog.Now I want to surface the Remote Asset picker in the Page Editor siderail (the Assets tab on the left rail), so authors can drag remote assets onto the page the same way they drag local DAM assets.How can I enable/configure the remote asset picker in the Editor siderail?Current StateRemote DM (Next Gen) integration is configured via the Cloud Service / IMS setup and asset selector. Image v3 component dialog already shows the remote asset picker correctly. The default siderail Assets tab still only shows local DAM assets, not the remote repository.Details I'm looking forIs the siderail Assets tab even capable of pointing to the remote asset repository? If it's possible, How can I configure it?Any guidance, sample configuration, or confirmation of supported vs. unsuppor

I was recently in a webinar where it was recommended to have more descriptive text versions of marketing emails, since some AI summary tools use the text version to find relevant details. In Campaign Standard, I switched off Sync with HTML, edited the text version to be more readable than the auto-generated version, and sent myself a test. However, when I view it as a text-only email, I’m still seeing the auto-generated version.Am I unable to edit the text version through ACS, or what steps should I take to edit the email. I’d like to make sure that it includes our “view in browser” link as well as the unsubscribe link? I want to create a text version that highlights the best offers from the HTML version. 

Is anyone aware of a way to surface the native task description field in the summary pane that displays on the right side of the workload balancer?  One of our user groups relies on information added to this field in order to determine the best resource to assign.  The summary pane in WL Balancer does not appear to be configurable, and I can’t seem to find a way to get that displayed in WL Balancer interface where they can also see resource capacity, other than asking the PMs to copy the description content into an Update, (since those do appear on the summary pane.). But that is far from ideal.  Appreciate any suggestions.

We are showing the 10-15 products to the user in which when user like 3-4 products will show them the filtered recommendations on the basis of there liked products and it should be real time. 

Hello,I’m troubleshooting an Adobe Analytics implementation for a mobile app using AEP Edge Network. Context: App sends screenView xdm.eventType = web.webpagedetails.pageViews Page name is mapped to _experience.analytics.session.web.webpagedetails.name pageViews.value = 1 eVar14 is populated in the same Analytics hit and represents the platform Web Platform Hit is successfully processed (droppedHit = false) In Workspace: Page Views are correctly reported eVar14 has values Web data behaves normally Issue:When I apply eVar14 as filter, this is the result:  This does not seem to be a mapping or timing issue, since both values exist in the same hit payload.Here is part of the mapping: My question:Could this behavior indicate that something is incorrect or missing in the Analytics mapping, even though both the Page View and the eVar are present in the same Analytics hit? I’m trying to understand why this breakdown does not work. Thanks in advance for any clarification or guida

Hello, I’m trying to add a new field into the “Add Assets” functionality on Content Hub. It’s a field added to a custom form in Workfront which has been mapped to AEM Assets.Within “Import” in the Configurations area I have selected “dropdown”, but there is nowhere for me to enter the options for users to select from. I’ve tested the form after adding the field, hoping that the options may appear through the AEM / Workfront mapping, but this is not the case.I saw that the data entered on the custom form in Workfront was not on a test file in AEM Assets, but found the option to add dropdown options by uploading a csv file, so did this in AEM Assets. However it seems the data still doesn’t come through from Workfront - as it’s a dropdown field it seems the value must be input within AEM Assets.I’ve changed the field type from dropdown to single line text in AEM Assets. The correct metadata is now pulling through from Workfront - and is present in Content Hub. Now, I have one test asset i

Hi guys,  we have a local AEM instance and a connection with the Elanion instance of our customer. When we set up a translation job for the content fragments and start it. The status goes upon refreshing the page from “Commited for translation” to “Translation in Progress” to “Cancel” or only from “Commited for translation” to “Cancel”. Where do we find the logs to check why it was cancelled? Do we need to have access to our customers Elanion instance?   Thanks

A third-party penetration test flagged that PDF files downloaded from our AEM publish instance contain embedded metadata revealing software version information (e.g., Adobe InDesign 19.5, Adobe PDF Library 17.0, Adobe XMP Core 9.1). The security team requires this metadata to be stripped before the file is served to end users.We are requesting Adobe's official confirmation that AEM as a Cloud Service does not modify or strip metadata embedded within the binary content of uploaded DAM assets, and guidance on the recommended approach. What We Tried 1. Removed XMP metadata properties from the JCR metadata node2. Deleted the entire metadata node

Looking for help. I am unable to receive Adobe digital event registration emails from demand@info.adobe.com. I previously unsubscribed from an Adobe marketing email sent from this email, and my address now appears to be globally suppressed in Marketo as I no longer receive confirmation emails with event details and link to join events like I used to. I do not have direct Marketo support entitlement, so I cannot open a support ticket. Can someone from the Adobe DX/Marketo team please remove my email address from: Global Unsubscribe Marketing Suspended Blacklisted Email Invalid As I am assuming this is preventing me from receiving event confirmations and webinar emails.Thank you.

I created such an decision policy: The error is like this:  Similar example is show here in the documentation: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/experience-decisioning/decision-policies/use-decision-policy

Step errorsThe SonarQube quality scan could not be performed due to an internal connectivity issue. This may be caused by custom configuration. More details may be found in the log. If this recurs, please contact Adobe Support.We get above error executing the pipeline and in logs it givessonar (default-cli) on project racv-aem: Can not execute Findbugs with a timeout threshold value of 1200000 milliseconds: TimeoutException -> [Help 1] Let us know how can we debug it furthur it looks all classes even external dependencies are getting scanned.  

Hi Team ,I have a scenario, is that possible to group the planned completion date with week that consists only Mon-Fri. I have added the image with week , I need same with addition of only Working days in week.Is this being Possible? If possible, any suggestion.

A clean and welcoming reception area can set the tone for visitors and clients when they walk into your business in Tega Cay. It’s the first place people see, and it’s crucial for creating a positive experience. A tidy and organized space reflects professionalism and attention to detail, which can leave a lasting impression.Effective maintenance of this area doesn’t just impact how visitors see your business; it also contributes to an inviting atmosphere that can increase the comfort of guests and motivate your team. Prioritizing cleanliness shows clients and employees alike that you value their presence and wellbeing. for More Info: https://qualitycareuae.ae/ 

Hi I want to master tokens, custom api modules and workfront fusion HTTP modules. Can anyone guide me with some strategy/resources?

Documentation is totally terribly explained.  Could somebody explain what is this location in the web channel configuration?Web channel configuration. Does it map to Decision Scopes in Web SDK? If yes then why Adobe could not name it Decision Scopes??? 

I have a custom metadata schema applied to my assets. A workflow creates replication metadata nodes under /var/abc/replication-data/{articleId}/{version}, where:articleId is derived from jcr:content/metadata version is derived from jcr:baseVersionEach version node contains properties such as replication-action (for example, Publish or Unpublish).I have a metadata field named Publishing Action in my custom metadata schema. When a user opens the asset properties page, I want this field to dynamically resolve the asset's articleId and current version, locate the corresponding node under /var/abc/replication-data/{articleId}/{version}, retrieve the value of the replication-action property, and display it in the Publishing Action field.What is the recommended approach in AEM to dynamically populate a metadata schema field using data stored in /var based on asset-specific metadata and version information?

Just saw this tab on a tutorial here: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/experience-decisioning/decision-policies/create-decision I have AJO Ultimate. What am not seeing this?

Hi community — I am preparing for a Marketo QE interview next week and need sandbox access to practice. I am an email marketing professional building Marketo skills. Would anyone be willing to share read or limited access to a sandbox instance? Happy to connect and learn from experienced users.

I’m trying to get the program name on a task report and it’s not working when using this text mode, what’s wrong with it?displayname=Program Namelinkedname=project:program:namenamekey=view.relatedcolumnnamekeyargkey.0=project:program:namenamekeyargkey.1=project:program:namequerysort=project:program:namevaluefield=project:program:namevalueformat=customDataLabelsAsString

I created a new DA Live project following the tutorial, Project seems OK. I can:Edit pages Preview and Publish Activated the code sync and that workedThe problem is I can’t manage anything on https://tools.aem.live/ I get 403 for pretty much all calls. This is the config editor summary:INFO INIT Config Editor initialized   11:00:44.714 ERROR LOAD Failed to load configuration: HTTP 403   11:00:44.714 403 GET https://admin.hlx.page/config/leappoint-omc/aggregated/da-live.json [admin] not authorized 11:00:44.714 403 GET https://admin.hlx.page/config/leappoint-omc/sites/da-live.json [admin] not authorized 11:00:44.714 INFO LOAD Loading config from: /config/leappoint-omc/sites/da-live.json   11:00:44.568 INFO AUTO-LOAD Auto-loading configuration from URL parameters   11:00:44.568  I created the project with my user and also attached the code sync with the same. According to documentation, I should be the administrator but that doesn’t se

Question 1: Seed list can be added on a channel configuration or in the specific journey / campaign? Question 2: When test profile is added to the seed list then the content of the specific email is based on that test profile details? 

Hi I’m looking to understand how we can improve resource demand planning and forecasting in Workfront as we begin to roll out Workfront Planning.We’re trying to improve how we forecast demand across campaigns, regions, and teams. Can. you add effort in plannig and then connect to the Workload Balancer or resource planner. How is every else doing this? Thanks very much!

Hi everyone, Noticing in our data that the majority of iOS data from Pinterest (identified with campaign codes) comes in with an unspecified referrer and referring domain in Adobe Analytics. Wondering if the team knows of any reason this might happen? Maybe something with the webviews in their native app, or is there some known redirect they perform. I know pinterest is a large ad platform so hoping someone else has insight on this issue.