Product Communities

To provide context for AI skills and callable agents within Marketo, it would be beneficial to be able to import documents in Word/Google Doc or Excel/Google Sheets, PDF, Slides/Powerpoint to provide the Adobe agent skills with context to operate, beyond the current MD file format that is available.  Documents that can be uploaded could be:Lifecycle definitions Picklist values required for CRM sync validation rules Instructions for how program templates get customized in “create program” use cases. This item was intended to be provided in Ideas…. please note the Idea here:    

Our preview environment is behind SSO login for employees and when they have PIN/passkey enabled on their profile the browser is able to pass information to the Azure Entra application. The embedded browser in Workfront is not able to pass this information from the user’s machine to the SSO provider, so they are unable to login. It would be helpful if the Workfront proof tool could support users with PIN/passkey enabled on their profile, so they do not need to decide between reviewing proofs and less secure accounts. 

As the Head of Digital Content Management and Communication Operations at EchoStar, I lead a team focused on improving how we work, embracing new technologies and building more effective processes.When my team began onboarding to AJO, we faced a familiar challenge: learning a complex new platform while delivering against aggressive business timelines. We didn’t have months to become experts before putting the platform to work. We needed to learn quickly, solve problems as they came up and build the team’s confidence along the way. We started using Coworker as a troubleshooting partner. What began as a way to navigate an unfamiliar platform has changed how my team approaches problem-solving and develops technical expertise. Changing the Way We TroubleshootOne of the biggest challenges with a new platform is knowing where to start when something doesn’t work as expected. With AJO, that might mean troubleshooting a campaign, understanding audience behavior or navigating complex data struc

Hi!Looking for some help here. :) I watched a Adobe video a while back that someone shared how they use AI to help document the Fusion scenario by using exported JSON file and prompt the AI to fill a template out. Back then, our team hasn’t started the automation yet. (I should’ve bookmarked it.) Now that we start to leverage Fusion, I want to capture proper documentation but can’t find the video anymore. Does some know which video that is or have something they can share on this topic?Thank you in advance for any of your sharing!

I’ve just built a new utility to make AEM OSGi configuration validation a little easier:🔗 https://www.aemcq5tutorials.com/tools/aem-osgi-config-validator/ What makes it useful for real-world testing?🔒 Privacy-first by design❌ No AI involved❌ No customer/configuration data is stored🌐 Everything is processed directly in your browser✅ You can safely paste your actual AEM OSGi configurations for testing without sending them to a server The goal is simple: make it easier for AEM developers to validate configurations while keeping potentially sensitive project configuration data on their own machine.I’d love to hear your feedback! 🙌If you’re an AEM developer, architect, or someone working regularly with OSGi configurations, give it a try and let me know:👉 What would you like to see added?👉 Any validation rules or use cases I should support?👉 Did you find any issues or edge cases?Feedback and suggestions are very welcome! 💬 

Hello, Does anyone know if there will be a challenge for 2026? I know the 2025 was canceled.Thank you 

The DMV WUG (Workfront User Group) is officially stepping out from behind our laptops and heading to Guinness Open Gate Brewery for our very first in-person social!Whether you’re an admin, a daily user, a process builder, or just Workfront-curious and wanting to see what the platform can actually do, this event is for you. Zero slide decks, no formal presentations—just a great evening of fun conversations, cold drinks, and real connection with local practitioners who get it. (And yes... I’ll still have my laptop with me in case we need to open an instance and solve a something on the fly!)Event Details:🗓️ Tuesday, September 29⏰ 5:00 PM – 7:00 PM EDT📍 Guinness Open Gate Brewery (5001 Washington Blvd, Halethorpe, MD 21227)🚗 Conveniently located in Maryland, just 20 minutes from the Baltimore Inner Harbor and under an hour from Washington, DC!Just walk right in, look for the Workfront User Group banner at our table, and jump into the mix.Attendance is totally open, but please hit the e

Adobe's been pushing Edge Delivery Services (EDS, formerly "Helix") hard, and it's a genuinely different architecture from traditional AEM Sites not just a performance patch. Here's what actually changes if you're evaluating it.1. Authoring happens in Google Docs or Word/SharePoint, not the AEM UIThis is the biggest mental shift for teams. Content authors write in a Google Doc or Word document (via a connected Drive/SharePoint folder), and EDS converts that into structured markup automatically. There's no Touch UI page editor in the traditional sense the "CMS" experience is closer to writing a document than authoring components in dialogs. Teams with authors deeply trained on classic AEM component dialogs will need real change management here, not just a tooling swap.2. Performance is the actual selling point, and it's measurableEDS is built around aggressive Core Web Vitals targets out of the box pages are largely static, served from CDN edge, with minimal JS shipped by default. If yo

Enable Workfront Planning and Workfront Workflow calendars within Canvas Dashboards.Calendars can currently be created in both Workfront Planning and Workfront Workflow, but only standard dashboards support displaying them - Canvas dashboards do not. This creates an inconsistency in functionality, significantly limits data visibility, and forces users to switch between experiences to access key information which seems to defeat a lot of great benefit provided by dashboards.Bringing calendar widgets into Canvas Dashboards would close this gap, improve the user experience, and provide a more complete and centralized view of work, similar to what is already available in standard dashboards.

Hi Community,I'm currently evaluating options for exposing an AEM Cloud Author environment through a corporate custom domain and would like to hear from anyone who has explored a similar architecture.I have already raised a support ticket with Adobe. The guidance received was that custom domains for Author are currently not supported and that a customer-managed reverse proxy/gateway approach would be outside the supported AEM configuration. While that clarifies Adobe's support position, I am still trying to better understand the technical feasibility and real-world experiences from the community.After discussions with our network team, we identified the following approach:1. Inbound Host Header RewriteThe reverse proxy intercepts requests to the custom domain and rewrites the HTTP Host header to the Adobe-provided Author hostname so Adobe can correctly route traffic within the multi-tenant environment.2. Outbound Redirect RewriteWhen AEM issues redirects, the reverse proxy rewrites res

  Harun Rashid <harun.rashid@globallogic.com>   10:08 AM (24 minutes ago)           to Marketo, Marketo       Hello Marketo Support Team,We are experiencing an email deliverability issue where emails and notification alerts sent through our Marketo instance are landing in the Spam folder for GlobalLogic recipients.We have already reviewed and confirmed that the Marketo email authentication and sending configurations are set up correctly.Issue ObservedBased on the email header analysis:SPF and DKIM pass at the Mimecast receiving gateway. Google Gmail subsequently reports SPF failure and DKIM body hash verification failure. The email is routed through Mimecast before reaching Google Gmail. Recipients are also seeing a warning that globallogic.com could not verify that it actually sent the message.Request for Marketo InvestigationCould you please investigate this issue from the Marketo platfor

The Offer notification (offerMgt) technical workflow fails with the below error, though no changes have been done since the past 1 month. It was working fine until 10 days ago.09/21/2026 10:19:00 PM        Notification delivered using scenario 'notifySupervisor' (in action of identifier 854569646).09/21/2026 10:18:59 PM    js    SCR-160012 JavaScript: error while evaluating script 'offerMgt/js'.09/21/2026 10:18:59 PM    js    SOP-330011 Error while executing the method 'Publish' of service 'nms:offerSpace'.09/21/2026 10:18:59 PM    js    Deployment finished

Workfront currently logs that a custom form was edited/resaved, but it does not provide granular details about what changed (for example, when custom field validation logic is removed/modified, when a calculated field formula changes, or when field configuration is updated). This makes it difficult for admins to investigate unexpected configuration changes, determine whether a change was accidental, and prevent recurrence—especially when changes appear across environments (e.g., sandbox and production) and require manual rebuild. Please add an admin-level audit history for custom form and custom field configuration that records:What changed (before/after snapshot or diff of validation rules, formulas, field settings, and form layout) Who changed it (user) When it changed (timestamp) Where it changed (environment and object: form name, field name) Ability to report on these changes (e.g., via a journal/audit report) and optionally export the history This would enable admins to quickly t

We need functionality in Planning that would allow new records entered in a planning space to go through an approval flow. To work around this, we’re using fusion to submit via Workflow and then send the plans to a Planning space. Feels like this could be much more efficient and there would be good several use cases for this. 

Has anyone Started their EDS implementation with the DA boilerplate and later realised they should have used the xwalk boilerplate for UE and then tried to retrofit the first with the second…Im running into an issue where my preview/live pages are hitting the following error: (404) Unable to fetch /index.md from html2md.I’ve set the content source to the correct /bin/franklin.delivery/amp-digital-aem/amp-eds/main/ path in my AEM environment. I’ve installed the UE template into the same environment. (althought the template did not include a ‘configuration’ page). My paths.json:{  "mappings": [    "/content/amp-eds/:/",    "/content/amp-eds/configuration:/.helix/config.json"  ],  "includes": [    "/content/amp-eds/"  ]}My config is also missing:content.source.suffix = .html  Im unsure how to add this. any help or guidance would be appreciated.

We cannot get the Computed Attributes Value Distribution to show anything except non-zero values. This remains true even after confirming that the Computed Attribute is evaluating and complete. In addition to the Value Distribution showing zeros, each of the shown sample profiles also shows a value of 0 for this Computed Attribute. This initially led us to believe there was something wrong with the underlying logic of the Computed Attribute itself. However we pulled one of our own ECIDs and checked the associated profile within CDP and we were able to confirm that the profile has a value of '9' for the attribute, which seems plausible We were recently informed by Ultimate Support that a minimum success rate of 30% is required for Computed Attributes. This is also where we learned that the 30% was not only a minimum threshold for the Value Distribution/Sample Profiles QA piece, but also for getting the Computed Attribute in and of itself to populate at all. This is an extremely high tar

AEM Sites is evolving with multiple authoring and delivery approaches. Universal Editor is becoming an important option for new projects, especially those using Edge Delivery Services or headless architectures. At the same time, Page Editor remains supported and continues to be relevant for many existing traditional AEM Sites implementations.However, choosing between Page Editor and Universal Editor is not only an editor decision. It can also affect:Authoring experience Front-end development approach Performance expectations Content governance and workflows Templates, styles and responsive layouts Integrations and custom dialogs Migration and maintenance effortI would like to know the community's practical experience:For a new AEM Sites project, which approach would you choose—Page Editor, Universal Editor, or another authoring model? If you have an existing Page Editor implementation, would you consider moving to Universal Editor? Why or why not? For teams using Universal Editor with

The customer Journey Management > message Execution field group physically exists in both the AJO message feedback schema and the AJO email tracking schema. I can see the field in the tracking schema and build a CJA report against it. But at runtime, the value is never actually populated on tracking events.Since opens are tracking events, and tracking events never carries messageExecution. metadata, any CJA report keyed on that metadata for opens/clicks will be blank.I tried identity stitching for tracking and feedback events datasets in CJA with an Identity Map as EID in both datasets. But still unable to see engagement metrics (email opens and email clicks) when using the metadata LOB value filter for email opens and clicks in Email Journey Reporting in CJA. Is anyone facing a similar issue in CJA?       

If you have a follow-up question from the Skill Exchange session Reporting Hidden Gems: 10 Tips That Will Save Time and Impress Leadership with Daniel Clarke (@daniel_clarke) from EMMsphere that originally aired on August 5, 2026, you're in the right place! Leave your comment below and our speakers will do their best to reply. And if you see a question below that you know the answer to, don't be shy! We'd love for you to answer from your own experience and perspective. Have questions about another Skill Exchange session? You can see the full list of discussion threads here. On-Demand Viewing - This session is now available on-demand, you can find the recording here.