Product Communities

Hello all! Thanks for taking time to read this first article in the series of Adobe Target Technical Tuesdays. Together with my colleague , we will focus on answering common challenges Adobe Target practitioners face and sharing some ways to make the most out of this powerful tool.   Why Frequency Capping as a topic for this article? First, let me explain why I selected the subject for today's blog. As part of our role as community advisors, we consistently strive to assist fellow members of the Adobe Target community in addressing their queries and concerns on this platform. One particular question, in various forms, has cropped up repeatedly: "How can I ensure that an experience is displayed a limited number of times?" Recognizing the significance of this query, I decided to craft a comprehensive response that encompasses both the technical and business aspects of the solution. Our aim is to provide valuable insights to our colleagues, empowering them to enhance customer experi

Hi there, I wanted to know if we have an option or a method to have the historical data?We are demerging our firm from the main company & we want to have all the historical data from this main company Adobe Target, as per my knowledge we don't have an option to get that data as you clone or migrate the activities it will be a new activity all together.  So please help me out how we can have this historical data so that we can compare the performance once the new Adobe Target is up & running.

Hi All, I need to create user journey flows for session with a specific condition where users have interacted with an offer. So, I have created a flow visualization where flow container is 'Session' and 'starts with' dimension as Page Name.  I have applied two quick segments at panel level- segment 1 = user has seen an offer (Include Session with dimension used as 'decisioning.propositions.items.id field=New Offer 1 (offer name) ' to identify offers)- segment 2 = user has interacted with offer (Include Session with metrics used as '_experience.decisioning.propositionEventType.interact exists') All my offer banners are displayed on my home page and then lead to Offer details page followed by Offer Landing Page. So, I expect that all paths should start with Home Page as first node, Offer Page as second node and Offer Landing Page ('New Offer 1 Landing Page') as my third node, because the two segments should include all sessions where offer is clicked.However, I am get

Is it possible to connect Workfront to Notion via Fusion.  It doesn't look like there are any native connectors, has anyone attempted to build their own connections?  If so, how successful was your process.

In my project, we are planning to upgrade Adobe Experience Manager (AEM) to Service Pack 6.5.23.0.Currently, we are using ACS AEM Commons version 4.5.0, and we are considering upgrading it to acs-aem-commons-all-6.15.0 as part of this activity.Could you please confirm if ACS Commons 6.15.0 is fully compatible with AEM 6.5.23.0?Also, if there are any known issues or recommended versions for this service pack.kindly share the details or reference links.Thanks,Nagendra

AEM forms- On submission guideContainer.af.submit.jsp return 504 sometimes. But the issue is occuring frequently for users belonging to Australian region

Hello All,  Is it possible to get Adobe Sandbox or AEM Cloud Service SDK download for local development, i tried following the Adobe documentation but could not download SDK as it requires an approved Adobe account.any suggestion here? Thank you,Rite18

I am working with only AT and Web SDK. So I need to write user categories into user profile (my customer does not have AA)Depending on the URL path I would like to update visitor profile with values:if /finance profile.interests = 'finance' if '/real-estate' profile.interests = 'real estate' How to do that in order to have on the profile array of values?Likeprofile.interests = [finance, real estate, banking .....]Any ideas?

How can you access Proof ID in the document report to add it into prompts

Trying to replace a legacy data warehouse job that uses a "Previous Month" time range with a query in AEP.  I can get the correct data back from my query if I manually set the start/end dates, but I can't generate working SQL for the rolling previous month time range so I can automate the job.  ChatGPT gave me 4 different SQL variations to try but all failed, something like thisAND `timestamp` >= date_trunc('month',date_sub(date_trunc('month', current_timestamp()), 1))AND `timestamp` < date_trunc('month', current_timestamp())gives this error ErrorCode: 42601 queryId: 09e1ee39-c4b9-4e9f-bedd-d6c0e5ff18af Syntax error encountered. Reason: [line 13:56: missing INTEGER_VALUE at ')'] Has anyone developed working AEP SQL for this?  

Hi all, I am creating a url tracking parameter in Marketing Channel surface and want to add the message action name included in journeys.  But I need it to populate in the URL following this format: "em-"  + context.system.source.actionName. When using context.system.source.actionName as is, it will show i.e.: Email+-+ "ActionName". Therefore, I'd need to replace the first part mentioned above (Email+-+) by "em-"  Is it possible to treat this type of contextual attributed at channel surface level? 

I've seen this discussion: https://experienceleaguecommunities.adobe.com/t5/workfront-questions/project-finances-allocation-dat... but it doesn't quite tell me how those dates are determined.   We have a Project (Financial Data) report where the planned completion date of the project is in March 2026, but the report is showing allocation dates stretching out through August 2026.

Hi all! I'm aware I can use audiences in condition activities inside journeys, but my question is: If I use multiple audiences as part of the same condition node with 'OR', is the performance of the journey lowered? - currently we have a journey started by a unitary event and would like to take out profiles who don't match certain conditions. Appreciate any help, thanks!

How to get Email Subject or Body which are generated dynamically for a campaign smartlist with velocity. Want to know exactly what was sent to a lead after resolution of velocity script. Lead has multiple custom object and email velocity scripts uses that as input and generates email body. What to figure exactly what email was sent to a lead 

We need to update the DITA-OT that is included with AEM Guides to get a newer version of FOP. I have managed to migrate our custom PDF plugins to the new OT (4.3.4), but the AEM Sites output is not working. The files are processed properly by the DITA-OT, but are not getting handed over to Guides to create the site. I notice differences in the log output when publishing with different DITA-OT versions. I need a few hints on how to get the job-helper.xsl working in the newer DITA-OT. Working DITA-OT:copy-flag-check:copy-flag:[job-helper] Processing /opt/aem/launcher/profiles/ditamaps/ditamap15676432144876924428/temp/temp20251105141348914/.job.xml to /opt/aem/launcher/profiles/ditamaps/ditamap15676432144876924428/temp/temp20251105141348914/flagimage.list[job-helper] Loading stylesheet /opt/aem/launcher/profiles/ditaot--3922c171-076c-7dd5-4b4b-9b4f895be1bd/DITA-OT/plugins/org.dita.base/xsl/job-helper.xsl New DITA-OT:copy-flag-check: copy-flag: Thanks,-Huntley

When our Adobe leadership first encouraged us to use AI in our work, I was hesitant. I’m no Luddite – point me at any new gadget or a cool app that I can use in my job to make things easier, faster or just more interesting! So, it wasn’t a “resistance to change” thing. And I’m reasonably confident I’m not contributing to the creation of time-traveling cyborg assassins because I’m embracing AI prompts in the 2020s. (Don’t come at me, SkyNet.)   So what was causing me to drag my heels about AI as a tool?   It felt like…cheating. So – and part of using AI ethically is to be transparent about it as a source – I asked the AI tool that we use here in Adobe why using AI feels like cheating. It’s one of the first prompts I used. And its answers were illuminating to me: Cultural norms value hard work, skill, and effort; using AI to improve efficiency may seem like it skips these steps, even when thoughtful decisions are still involved. Uncertainty About Ownership: “When AI aids idea

An older post suggests it is impossible to overwrite the ECID itself in the mobile app. https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/override-mcid-over-cookies-for-mobile-app-implementation/td-p/376072Is this still true? We have campaigns linking to AEM pages that deeplink into the native app. Because they switch from browser AEM to native app there is a different ECID and we loose the ability to track campaign conversion. I know from native to web there is the a query parameter implementation to override ECID - does something similar exist on native (without creating a new, higher priority visitor ID altogether)? 

I am looking for ways to prevent users from re-entering same journey again. From AJO docs, Incremental load prevents users who have previously qualified; However, if a user's profile changes and they drop out of, then later re-qualify for the audience, they may still re-enter correct?How can we make sure that they never enter the same read audience based journey?

Hi team,We’re exploring how to track and reconcile message feedbacks (delivery, bounce, etc.) with the original API triggered transactional message send requests in Adobe Journey Optimizer.According to the feedback webhook documentation, the webhook payload includes a requestId field, which uniquely identifies the transactional send request.However, when we query the AJO Message Feedback Event Dataset, the field requestId doesn’t seem to appear — even though the rest of the payload closely mirrors the webhook structure. What’s the recommended way to tie a feedback event in the dataset back to the original send request? Would really appreciate guidance or examples on how to correlate feedback dataset records with the original transactional requests.Thanks in advance!

Hi all, I manage the AEM site for a Stanford research program. I had a question about the monthly analytics reports and have been trying to reach the AEM team onsite for a few months without success. I’m hoping someone on here might be able to help. I would greatly appreciate it!!The PDF reports we currently receive each month seem to truncate some of the data. For example, please see screenshot under Monthly Key Metrics, the page names are abbreviated due to limited space in each row, making it difficult to tell which specific pages the metrics refer to and only 6 rows are shown out of the total 25 rows in this instance (Rest are missing).  Thanks,Sindhu  

Hi All,We are passing batch audience from Adobe CDP to target for next page personalization. There are two pages which we are activating personalization on. Here are the scenario:User lands on Page 1 and on their next visit to the site they are served page 2 as the first tab. This works fine as we have created an audience in CDP and passing it to Target. The problem is that these user upon their third visit are still shown the page 2 as the first tab and can never go back to page 1 as the target experience keeps reloading. We have tried excluding the audience but it excludes from the personalization altogether. What is the best possible scenario/solution here ?

Conversational AI that drives discovery, confidence, and conversion  We’re excited to share that Adobe Brand Concierge is now generally available - a new, brand-first AI application designed to help you deliver richer, more intuitive digital experiences.  💬 What is Brand Concierge?  Brand Concierge transforms your digital properties into dynamic, conversational experiences. Powered by Adobe Experience Platform Agent Orchestrator, Brand Concierge understands intent, surfaces relevant content, and delivers on-brand responses that feel like a direct interaction with your brand.  Instead of visitors clicking through menus or search bars, they can now engage naturally with your site and other digital properties just as they do with ChatGPT, Perplexity, and other AI tools - asking questions, getting personalized guidance, and exploring content through an engaging dialogue.  🎥 Watch the overview:  💡 Why it matters for AEM custom

Hi Team, I have posted a similar question before, but this time its different slightly. We have managed to render DoR from adaptive form using outputService.generatePDFOutput, with merged data. The adaptive form fields are binding with XDP template fields, by associating XDP with Adaptive form (xdpRef property). The question that we have is, is there any way to render PDF with merged data form adaptive form, without XDP associated to it. We are trying to understand if there is any possibility of creating an adaptive form directly on AEM, and rendering the PDF with data, by not using XDP template at all in future (to prevent the use of designer). Is there any way to create template within forms in AEM 6.5? Please also consider the fact that, PDFs have specific templates, which are currently maintained using XDP template. Thank you.