Product Communities

I noticed that capping is not counter properly in Offer Decisioning. Which schema is responsible for that:1. ajo_inbound_activity_event_dataset2. ODE DecisionEventsDoes the event that the offer is displyed and clicked in Mobile SDK is generated automatically or manually? In order for the capping to work I need to include of these two datasets include in Datastreams (that is what Adobe support advised). However these two schemas has different structure then that specific for Mobile SDK?

I’m trying to set up a user on the publish instance to use as the author replication/transport user.  It looks like jcr:read, rep:write, jcr:versionManagement on say /content generally work well for replication.  However, if the page has Closed User Groups configured, I am running into the following error on the publish instance during replication:11.08.2026 18:21:57.678 *ERROR* [127.0.0.1 [1786486917674] POST /bin/receive HTTP/1.1] com.day.cq.replication.impl.servlets.ReplicationServlet Error during replication: The tree for /content/wknd/us/en/adventures/riverside-camping-australia/jcr:content does not existjava.lang.IllegalStateException: The tree for /content/wknd/us/en/adventures/riverside-camping-australia/jcr:content does not exist    at org.apache.jackrabbit.oak.core.MutableTree.beforeWrite(MutableTree.java:354) [org.apache.jackrabbit.oak-core:1.88.0]    at org.apache.jackrabbit.oak.core.MutableTree.setProperty(MutableTree.java:237) [org.apache.jackrabbit.oak-core:1.88.0]    at

When a specific report is loaded as a part of the dashboard it has different sorting compared to when i access the report directly. In particular, when loaded from dashboard, sorting by priority, descending creates this order: urgent, normal, low, high.When i click on the report from the dashboard, and just the single report loads i get the expected order: urgent, high, normal, low.i have tried removing report from dashboard, then adding again, creating a copy of the report, multiple report edits…Not sure why the display on the dashboard view is different.Thanks for the help.  

Is your loyalty program actually driving growth, or is it just... sitting there? A static points ledger that doesn't talk to the rest of your customer journey? Join our next Adobe Experience League Live session on AI-Powered Loyalty Orchestration with Adobe Journey Optimizer Loyalty, where we're digging into exactly this problem. Here's what my guests Keara Fausett, Daniel Vivas, and Tyler Hoguewill be showing: ✅ How AI can surface insights and recommend next moves for your marketers, automatically ✅ Building challenges that actually gamify customer behavior (and make rewards feel personal) ✅ Weaving loyalty messaging into the rest of your customer journey, instead of running it in a silo ✅ Connecting loyalty data to AJO's orchestration engine — without ripping out what you've already built📅 Wednesday, August 26th 🕑 2 PM PT If you've ever looked at your loyalty program and thought "there has to be a smarter way to do this", this session is for you. Come join us.Register now: https://

Dear Community,As a part of our DOI process, one of the triggers for ‘DOI Confirmation’ Smart campaign is ‘Email Click’ behaviour.Configured business flow is;customers fills a form on the website, receives a DOI confirmation Email, clicks the confirmation button, redirected to the Confirmation Landing Page, receives the target Email content based on the form fulfilment.In Marketo, either of the following triggers the execution of the DOI confirmation;Email Click () Fills out Form (on the DOI Confirmation LP) Web Page Visit (DOI Confirmation LP with PURL)This process works as expected for most of our customers, which means that Marketo can track and receive the Email Click behaviour. Whenever the required trigger is recorded, the corresponding smart campaign starts correctly, the DOI confirmation is documented, and the Marketing Suspended flag is removed. This process is up and running for about many years now. We have testedby deleting all the cookies in the test users’ browser and als

If you have just gotten access to Adobe CX Enterprise Coworker, one of the first questions is usually: where do I start? Rather than trying to come up with the perfect prompt, I would spend 15 minutes experimenting with a few different parts of Coworker. The goal isn’t to get something huge done right away. It’s to get a feel for what Coworker knows, how it works, and where it can actually help with the work you do. Here are five things I would try.  1. Ask Coworker what it can do for you Start with: “What can you help me do with the Adobe applications and capabilities available to me?” This is an easy way to get oriented without first having to figure out which product, feature, skill, or prompt you are supposed to use. You’ll get a much better sense of the range of things you can ask Coworker to do.  2. Ask about something you work with Next, pick something from your day-to-day work and ask about it. For example:  “Find the audiences related to [loyalty program] and summarize how the

How to track users journey from one page to next with the urls

What is the difference between these 2 objects? 

Hi there, I have a Read Audience (RA) journey that needs to run twice over a 4-week period (it must remain on a 4-week schedule), and the business would like to include an additional one-day buffer before the journey ends. Should I configure the journey schedule as follows: Scheduler Type: WeeklyRepeat every: 4Start date: 25/08/2026 (10:00)Repeat until: 23/09/2026 (16:00) Thanks!

Hi Everyone,Is the new email editor fully ready for use, specifically for complex designs where we create a master template with 30-40 modules to build subsequent emails?Also, is it compatible with both light and dark modes?Additionally, will both static and dynamic fragments work seamlessly across all email clients?

Browse the full archive of the Marketo Engage New Email Designer Customer Office Hours. These recurring office hours sessions feature Adobe experts from the Marketo Engage product organization walking through new features, answering live customer questions, and sharing best practices. Register for future New Email Designer Customer Office Hours Brand Themes Setup, Variants & Theme Application, Tracking, Permissions, Dark Mode, Custom CSS, Fragments & Mobile Rendering – 7/15/26  Auto-Save, Test Profiles, Dark Mode, Fragments, AI Images & Outlook/Gmail Rendering Fixes - 6/17/26  AI Assistant Brand Kit — Setup, Content Generation, Brand Alignment Scoring, Image Generation & URL-Based Email Creation - 3/29/26  Expert Code Editor for Outlook Fixes, Brand Themes Bugs, Fragment Propagation, API Docs & Preview/Simulate Content - 3/25/26  Brand Themes Sharing, Fragment Padding Bugs, Outlook Background Images, Dark Mode & Old Editor Sunset Timeline – 3/11/26  Te

Is anyone successfully using a looping video in your interactive webinar lobby in Marketo?

We're setting up our first AI Collaborator POC in Preview Sandbox (a Task/Reviewer agent for AP style + editorial review). Rather than using the native Claude connector directly, we're exploring whether our internal AI governance layer (a proxy that brokers access to approved models, including Claude) could be onboarded as a Custom Agent platform instead.A few questions for anyone who's been through this, or from Adobe engineering:When you submit a Custom Agent platform request, what does Adobe's engineering team actually require on the connecting side — a true MCP-compliant server, a specific API/auth contract, or is there flexibility here? Has anyone successfully connected a custom/internal gateway (rather than a named platform like Claude, Copilot Studio, or Writer) as a Custom Agent? What was the onboarding process and timeline like? Is there any published spec for what a Custom Agent endpoint needs to expose (auth, request/response format, streaming vs. sync) ahead of submitting t

Shoutout to ​@SamTaylor, Principal Product Manager, Workfront Automation & Integration, for leading today’s event and sharing his expertise to highlight some of the latest features in Workfront Fusion! If you weren’t able to attend, a summary, links to the slide deck, recording, and additional resources are listed below.New Features Discussed: API-Based Scenario Promotion: New automated capabilities in Workfront Fusion replace the traditional manual clone-and-remap process, including a look at technical setup requirements, current limitations, and roadmap items. Fusion API Enhancements: Recent and upcoming updates for execution logging, detailed error reporting, and improved monitoring options. Webhook Security: New mTLS and OAuth support for stricter access control, along with a retrigger capability that makes debugging webhook-driven scenarios easier. Scenario Versioning & Restore: New tools for comparing scenario versions and restoring deleted scenarios/connections. Connecto

Is there a way to sort records in planning alphabetically? Even if you sort the list in the workspace they live in, when you use it as a connected workspace as field options, they don’t sort that way. They stay sorted in the order in which they were created.  

 Hi -We are a small marketing department that just recently launched Workfront. I am looking to put a business case to purchase Anthropic Claude to connect with our Workfront.  We do not have Fusion so would be looking to eventually have it do some manual tasks for us. Has anyone connected yet? What version of Claude did you purchase? How is it volume using it with Workfront/Costs etc? Can you limit it to just a small group of people?I am really trying to include AI as we begin to scale, and this would be the perfect opportunity. Any information would be appreciated to help me figure out this new frontier. Thanks :)KH

New to Adobe CX Enterprise Coworker or looking for resources? We will use this post as the community’s starting point and update it as Adobe publishes new resources. Product and community  Adobe CX Enterprise Coworker product page — product overview, modules, and current calls to action  Coworker Chat information and access page — current overview, access guidance, and common questions  Open Coworker Chat — sign in with your Adobe credentials  Experience League documentation  Coworker documentation hub — the official starting point  Create an email campaign — the complete build-and-review walkthrough  Coworker Chat overview — capabilities, building blocks, and the evolution from AI Assistant  Coworker Chat use cases — current prompt patterns for insights, audiences, journeys, and more  Analyze Customer Journey Analytics data with Coworker Chat — quick answers, deep analysis, permissions, and best practices  Coworker Chat UI guide — how to navigate and work in the experience  AI

 We are facing an issue with an email created using the AJO Drag-and-Drop Email Designer. Proof Testing: Email is received in Gmail and renders completely without clipping. Published Journey: The same email is received in Gmail with “Message clipped – View entire message.” AJO Content Check shows “No issues detected.” We are using the Drag-and-Drop implementation and do not see an Optimize HTML size option. Could you please help us understand why the email is being clipped only when triggered through the published Journey and how we can prevent Gmail from clipping the message?Please also confirm whether Journey execution/personalization/tracking can increase the final HTML size compared with the Proof Test version.We can provide the Journey, email template, recipient details, and screenshots if required. 

Hi Team,We have a AJO journey where we are fetching some data like Text and URL using a API call in a custom action and then using the variable fields like: {{{offerCard.offerCardImage.body}}} and {{{offerCard.offerCardImage.url}}} to populate the details in the HTML email.Its working fine but for the URL part we had to use <a href="{{{offerCard.offerCardImage.url}}}">Click Here</a> due to which AJo is not able to track the URL in reporting as well as its not able to encode the URL with the UTM parameters like it does for the hardcoded URLs.I have tried using <a href="https://{{{offerCard.offerCardImage.url}}}">Click Here</a> but it gives me an error saying: Personalisation not allowed in domain.Also if I do like this: <a href="https://{%= (replace(offerCard.offerCardImage.url, "https://", "")) }">Click Here</a> the double quotes get converted into the code " breaking the HTML while saving.same happens with: <a href='https://{%= (replace(offerCard

Hello Community,I am preparing to kick-start my journey as an Adobe Experience Platform Analyst. With an analytical mindset and enterprise IT experience, I am drawn to how AEP solves complex data integration, segmentation, and omnichannel activation at scale.To accelerate my growth, I am looking for ways to gain practical exposure: Mentorship & Guidance: Any advice on the ideal roadmap for Adobe certifications (such as the AEP Qualified/Certified Expert paths). Hands-on Exposure: Open to volunteer work, entry-level internships, or shadowing practitioners on implementation use cases. Key Resources: Recommendations on community repos, labs, or documentation beyond standard Experience League tutorials. If you are open to connecting or have advice on where a newcomer should focus their first 90 days, please feel free to drop a comment or reach out directly. Looking forward to learning from this incredible community!