Product Communities

Hi everyone,we have recently been facing an issue where a document attached to a request disappears if the same document is moved to a folder on the project level. It doesn’t seem to make any difference whether the request is converted into a task or not.Has anyone experienced a similar issue? If so, how did you manage to solve it? Or does anyone have an idea what we could try to fix this?Thanks in advance for your support!

I'm using the Workfront Search API to retrieve documents for a project. When I delete a folder (keeping its contents), the documents correctly appear in the root folder in Workfront's UI. However, my API document search queries aren't returning these documents.What I tried:- folders:ID_Mod: "isblank" - Only returns documents that were never in a folder, but misses documents fromdeleted folders that currently live in the root.- Various search modifiers with "isblank", "isnull", filtering by folderID, nameTo me it seems there is some remnant of these documents having been under a folder previously, and that's causing an issue here? Or I could just be missing something. Has anyone found a server-side filter combination that works for this use case, or is client-side filteringthe standard approach?

Hey Team, is there a way to customize the "name" that comes out when you send a proof? It comes from a generic email address, we were hoping instead of our name it would just say "our company name Proofing" or something like that? Any ideas? thanks! 

Hello,  Trying to update fusion certificate secret ID.  Can someone share how to this in Fusion? Luis

Hi all, Using Sling Model @Inject Annotation, we could copy JCR node values in to Java variables.Is the opposite also possible, in terms of updating JCR node values from Java variables?If so is there an example? Appreciate all your replies. Thanks,RK.

Hi, Deprecated Library DetectedThe following library is deprecated, but used in your code and so must be removed:Library: ch.qos.logback Deprecated Since: 2022-01-27 Scheduled Removal Date: 2026-02-26Recommended Action:Replace deprecated packages with their recommended newer versions, in order to keep your application secure and performant.  logback library is not used in our codebase. But, I think it is linked and slf4j for logger in our codebase. Please help me in how to scan locally to check if the library is getting used and remove it. Thanks.

We have an instance of AEM 6.5.12. with Guides 4.6 UUID running on a server and we want another instance of the exact same thing on another server that we will use as our “development server.” This is not an upgrade. We want the 2 instances to be identical.On our new server I have installed the exact same AEM 6.5 with the same service pack and same 4.6 release guides.  All we need is the repository from the first instance. I cannot use package manager to do this because we must preserve the version history of all of our DITA topics.  From the documentation I’ve read it seems the best way to do this is with ther CRX2OAK tool.I’m not experienced with migration and would appreciate any steps or advice you might have. First, is the CRX2OAK tool the  best way to accomplish this? How do I get one repository to connect with another? Should the crx-quickstart folder from the target server be on the same server as our first AEM installation?  If so, what is the best way to move the crx-quicksta

Query:In AEM, when using the Dimensional Viewer for 3D assets in DAM, we navigate to the asset's detail page, select Viewers → Dimensional Viewer, and see two buttons — URL and Embed. Clicking the URL button provides a link like https://s7.scene7.com.Where can I find the actual code or configuration responsible for generating these URL and Embed buttons, so I can modify the output URL to use https://abc.com instead of https://s7.scene7.com Regards,Srinivas

We are working on an AEM as a Cloud Service project using Azure DevOps Git as our repo, and our main AEM project includes a couple of Git submodules for shared components and clientlibs. Everything builds fine locally, but when deploying through Adobe Cloud Manager, the pipeline fails to recognize or fetch the submodules. TIA!

hi,We have a requirement to customize the digital forms on AEM 6.5 based on each customer.Currently, the AEM is placed within the intranet and is not accessible by anyone outside.Once AEM publish is placed outside intranet, and can be accessed by the customers, and we have a requirement to capture customer details. I am looking for different ways to authenticate AEM publish, without using LDAP or SSO , as the users are typically external customer and not employees.Kindly suggest different methods. Thank you.

Hi Team, What security measures should be taken care, when one AEM 6.5 publisher and dispatcher is placed outside Firewall. This is required for making it accessible to external customers, but I would like to know what are the security measure that we have to take care for this. Kindly suggest. Thanks.   

In Adobe Experience Manager (AEM), performing a rollout from a blueprint currently requires the initiating user to have at least read access to all live copies associated with that blueprint. If the user lacks access to even one unrelated or newly created live copy, the rollout operation fails—even when the user has full permissions on the blueprint and the intended target live copy.This behavior creates significant operational challenges in large, multi-site or multi-tenant environments where: Editors are intentionally restricted from accessing unrelated live copies New sites are frequently added under the same blueprint Permission models are designed to enforce strict content isolation As a result, editors are blocked from performing legitimate rollouts, while administrators can perform the same action successfully. This forces teams to either over-provision permissions, rely on admin intervention, or introduce service-account-based workarounds, all of which increase operational

!--startfragment>I want to use the AEM List Folder module in Workfront Fusion to fetch subfolder data. However, while creating the connection I keep getting a 400 error.To troubleshoot, I went to the Adobe Developer Console, created a project, and added the AEM Assets Author API. But when I try to configure authentication, there is no option available for Server-to-Server OAuth.Because of this limitation, I am unable to connect the module.Could you please advise how to solve this problem, or if there is any alternative solution to connect Fusion with AEM Assets for listing folders?!--endfragment>

We are on AEM in the cloud and have a requirement to send a simple contact form that the user fills out to a backend email address. E.g. no emails being sent to users, no attachments, no data storage, just take the simple form POST request and send an email.AEM has two frameworks out of the box, the older “Foundation Forms” Components and the new “Core Adaptive Forms”.I understand the Foundations Forms are kind of deprecated and Adaptive ones are encouraged, and I understand the new framework has more features, etc.but we already have implemented our custom designs (corporate styleguide) - but for Foundation Form elements only! (buttons etc.)My main question is: can I still use Foundation Forms to send an email (e.g. by building a servlet or in another way), or is it not possible at all in the cloud?If still possible but highly discouraged - what’s the Adobe roadmap for supporting such an approach?Also: is there a way to send the email using an Edge service (e.g. not hitting AEM Publis

I am working on AEM Assets(AEMaaCS) with AEM Sites(AMS), where I have connected AEM Assets to AEM Sites via the Dynamic Media Open API. I added the Image V3 component to a page, and in the Smart Cropping section, I see a list of ratios. The issue is that this list is coming from the Image V3 component and is hardcoded. However, I want this list to be generated dynamically from AEM Assets. How can I achieve this?      

Hi all, I have a PDF file for a form with logo, images and styling. I want to be able to enter this form in AEM Adaptive Form while all the fields are looking part of the PDF file and not just fields separately. How to create an XSD that could be used as a Model while creating an AEM Adaptive Form so that while entering form in AEM Adaptive Form, the PDF appears exactly same? Is there a tutorial for a sample PDF?I need a tutorial with just two fields, two images and for learning purpose only. Appreciate all your responses. Thanks,RK.

HiI am getting this error on trying to instantiate new Document.I am using gradle with dependency com.adobe.aemfd:aemfd-client-sdk: 6.0.904I don’t see this class in the jar either. Is there any other dependency I should add to resolve this issue?Thanks!

Hi,I’m trying to build an audience in Adobe Journey Optimizer / AEP Audience Builder UI to target profiles whose birthday is in 4 days.The birthday field is a date attribute:birthdateLoyalty I would like to understand how to correctly configure this using the Audience Builder UIIn the UI: The operator occurs is not available. I only see relative date operators such as “is in next X days”, “is in last X days”, etc. My questions are: Is “birthdateLoyalty is in next 4 days” the correct and recommended approach in the UI for birthday use cases? Does the Audience Builder automatically ignore the year of the birthdate and evaluate only day/month? Is this approach safe for year boundaries (e.g. birthdays on Jan 2 when today is Dec 29)? Should the audience always be set as Scheduled (daily) for this type of logic? Any confirmation or best practices from Adobe experts would be really helpful.Thanks in advance!

Where is Content Hub pulling schema data from and can we modify it?  Lots of available metadata fields there that are not in our production schema in AEM assets.  I do see our custom schema, so it is pulling our fields correctly.  There are maybe a hundred other field names showing as available in Content Hub when adding fields to a section in Configuration.  Any access to it all? 

So, we can see now if and where a token is in use. That’s great!  But looking at it a little more, I was wondering why so many of my Program Tokens were not in use. And in fact: They are in use, but obviously in a way that Marketo doesn’t recognize. I’d tentatively say this: “Used by” is only recorded when the token is in the body of an email or in a rich text area on a landing page. It is not recorded if the token is in a Smart Campaign Flow Step, in the meta tags on a landing page or in the local variables of an email module. That is probably not the extensive list, but be careful when deleting local tokens that are indicated to not be in use. It might be misleading.

Anyone had any luck connecting Zapier to Marketo zia SSFS?  We’ve been testing a Zap but after following the documentation and steps, when pulling in the Zapier SSFS it came with a field titled Origin and neither Zapier or Marketo support are sure why or what we should populate in that field to make it work. Anyone had any experience with this? 

We are currently experiencing significant sync latency between Salesforce (SFDC) and Marketo. We have observed a large backlog of records for both Lead and Contact objects. Currently, the sync cycle is taking almost 24 hours to process and clear the backlog, which is severely impacting our real-time marketing operations and sales handoff. Please let me know how can I bring this sync backlog to minimum.

I want to recreate a production scenario in sandbox for some changes and testing. I imported the production json into a new scenario with sandbox connections, removed the production scenario custom webhook and added a new custom webhook for the sandbox connection scenario. The new webhook is activated but errored out on the first send since the request ID and all other data wasn’t received.The production webhook is triggered by new, unconverted request creation and creates old and new state data fields. Many of the webhook data fields are used throughout the scenario. When I create a new unconverted request in sandbox, the new scenario doesn’t run through the webhook. I know I’m missing something here, but can’t figure this out. Thanks for any help with this.

Hi, I’m looking for a query to check which profiles left a certain audience (segment status: exited) in a specific timeframe.I’ve tried via the segment orchestration dataset and the profile snapshot but couldn’t figure out how to do it with both. Many thanks in advance! Best regards,Rob

Hi everyone,We’re currently using Adobe tools (Acrobat and Experience Cloud) for documentation and collaboration, but we’re facing challenges with managing meeting notes, summaries, and action items efficiently.How are others handling meeting documentation and follow-ups alongside Adobe workflows?Are there any best practices or integrations you’d recommend?We’ve experimented with an AI-based approach to summarize meetings and organize action items, which helped streamline internal workflows, but I’d love to hear how others are solving this within the Adobe ecosystem.Thanks in advance!