Workfront

Attention to Workfront Support managers: You know the emails we receive after a support incident has been closed, which ask us to rate the support as good or bad? The issue I often have is that this rating request email usually doesn't have enough info in it for me to know which incident it was rega...

Hi Workfront people, I wonder if your collected wisdom can help with an issue we have. We use ProofHQ with Workfront to manage approvals. In each project we have review cycles (Initial Design Review, Art Director Review, Editorial Review, etc.) and our designers move documents from one task to the n...

Does anyone want to share how they handle the fact that the approval process will add a day to the planned completion date? So if a worker has 3 days to do something and there is an approval placed on that task, then it will show the worker that they have 4 days, and when they hit "work on it" they ...

I am new to workfront. Our (non licensed) users are setup as a requester. The requester can submit a project to our Events team (licensed.) The Event team receives the request and turns it into a project. Once we assign roles we mark the project status to planning. When this happens they receive and...

I have created a capex project which has both capex and non-capex tasks in it. i want to report on the capex hours as well as non capex hours for finance. is there a way to do this? Leslie Adams Books-A-Million, Inc.

We already have teams set up on Workfront (e.g. QA, Development) but other than it looking tidy to organise users into departmental divisions or whatever, what would be the main benefit of us also having groups set up? Between our current departments (if we were gonna create groups in that sense) we...

Hello - We just implemented single sign-on last night (SAML 2.0) and we've run across one seemingly random error that I wanted to ask the community's help with. Our organization works with many users that are either freelancers or agencies - so they are not in our Active Directory and they cannot ac...

Hello ~ I've received notification from Workfront this is not possible, but wanted to throw it out to the Community anyway in case there is a work around. We would like to be able to report out on who specifically (user) closed an issue. Anyone find a way? Thank you! Susan

hi guys and gals, has anyone's users been reporting any weird issues related to file uploads or commenting or proof commenting? Examples below: * uploaded a Word doc file and it turned into a .msg file, uploaded it again and it was fine and the initial upload disappeared. * downloaded a file with on...

Hi Everyone, Pretty please can you vote for the below idea I have posted on the idea exchange: https://support.workfront.com/hc/en-us/community/posts/115006483633-Amend-custom-form-fields I feel this is a fundamental flaw with the system and needs fixing, however I have been told this behaviour is...