since ‎11-08-2014
‎10-12-2019
brian_au
Level 6
Re: What does exactly Error metric say?
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brian_au

brian_au
- Adobe Analytics
Its would be a metric created custom by the Admin of your company and custom set within your implementation (I'm making the assumption it is not a calculated metric, but it could be that as well). I would reach out to the Admin of your Adobe Analytics instance on direction.Best,Brian

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Re: AA segment issue
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brian_au

brian_au
- Adobe Analytics
Hi,Attribution to success events in the context of site content pages is linear- therefore you are getting the results despite your segment filter logic due to the specific metric properties in play:https://marketing.adobe.com/resources/help/en_US/reference/reports_pages.htmlNote that in Reports & Analytics, metrics on the Pages Report use linear allocation. For example, revenue is split between all pages viewed before a purchase event. This can cause confusion for some metrics that you might ex...

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719

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Re: AA segment issue
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brian_au

brian_au
- Adobe Analytics
I believe this comes down to the metric you have selected in the Site Content>Pages report. Do you see the same report issues if you swap in the page views metric? You are right in theory since you are restricting to the hit level with pageName starts with... it should only pull in those matching page hits.Best,Brian

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Re: What does exactly Error metric say?
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brian_au

brian_au
- Adobe Analytics
Hi,Error is not a standard Adobe Analytics included metric and that would be custom to your implementation. I would recommend reviewing your admin console settings and trying to isolate where within you implementation that is occurring to reproduce the conditions.Best,Brian

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Re: How do you count in the Visit Number Report?
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brian_au

brian_au
- Adobe Analytics
Hi Yude,There is a return visits report and if you need to find the count of unique visitors you can build a custom segment with criteria of all visits where visit count is great than or equal to 2.https://marketing.adobe.com/resources/help/en_US/reference/reports_return_visits.htmlBest,Brian

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Re: How do you count in the Visit Number Report?
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brian_au

brian_au
- Adobe Analytics
Yes the shown visit count number is always based on the context of the time frame of the report query. It is not recalculated depending on the period and the count increments for as long as the Visitor ID cookie is maintained by the visitor.Best,Brian

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Re: How do you count in the Visit Number Report?
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brian_au

brian_au
- Adobe Analytics
You are right that the visit counts increments per visit and is based on the visitor ID for the visitor. A full detailed explanation is below:https://marketing.adobe.com/resources/help/en_US/dsc/c_reports_visit_number.htmlThe reason your unique visitor counts don't line up with Visit Number 1 counts is because the Unique Visitors count is for that given period, but the Visit 1 count will only include those visits which met that criteria within full year 2015 in your scenario. So suppose the scen...

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Re: SAINT Classifications downloading key but rest of fields blank
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brian_au

brian_au
- Adobe Analytics
Hi Matt,Its difficult to say without knowing more of the details and reviewing the files further. I would recommend using the FTP import process if you need to apply uploads across uniform classification setups with multiple report suites. If you feel there is some type of product error causing your issues then Adobe CC would be the best resource to address.Best,Brian

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Re: SAINT Classifications downloading key but rest of fields blank
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brian_au

brian_au
- Adobe Analytics
Hi Matt,It appears the classifications keys that are still blank did not have successful classifications upload updates. If you have given it a few days and classifications are not propagating 'in progress'; I would recommend a re-upload attempt of the blank classification keys.Best,Brian

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Re: Getting a total from multiple suites in Calculated Metrics
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brian_au

brian_au
- Adobe Analytics
You aren't doing anything wrong, but you will not be able to add content verticals across report suites unless your reporting is within a global report suite that intrinsically contains all the needed verticals. The problem is that even though it appears that you have created a calculated metric that applies across report suites it will only operate under the conditions of the given report suite where it is applied in your report.Your best options if you do not have a global report suite that in...

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Re: Campaign Tracking Links, Classification Rule Builder and SAINT
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brian_au

brian_au
- Adobe Analytics
Hi Matt,It depends on the structural coherence of the tracking code keys you have to work with, but Rule Builder can definitely replace manual Classifications uploads in certain circumstances. Check out the below post and sub links:http://blogs.adobe.com/digitalmarketing/analytics/adobe-analytics-classification-rule-builder-business-process/Best,Brian

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Re: Exporting data in Google docs sheets
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brian_au

brian_au
- Adobe Analytics
Hi,I recommend posting this feedback to ideas.omniture.com so Adobe Analytics Product Management can be notified of this feature request.Best,Brian

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Re: Customize Time Spent Per Visit
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brian_au

brian_au
- Adobe Analytics
My understanding is that is not an available option at this time in Adobe Analytics. I would recommend posting to ideas.omniture.com if you have feedback on this option for Product Management.Best,Brian

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Re: Reporting API report breakdown does not contain items, though "counts" displays values
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brian_au

brian_au
- Adobe Analytics
Since custom link tracking happens as a non-page view tracking occurrence it doesn't tie back at all to the standard page call (even if you set s.pageName on the custom link call). So instances will only work with custom link calls and page views will work with full page calls. More info on custom link tracking here: http://blogs.adobe.com/digitalmarketing/analytics/custom-link-tracking-capturing-user-actions/

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Re: Mobile App Acquisition and Campaign Codes
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brian_au

brian_au
- Adobe Experience Cloud Mobile
Hi,There is a good Adobe blog post that details the steps to enable this type of app launch tracking by campaign:http://blogs.adobe.com/digitalmarketing/analytics/launching-mobile-app-count-measure-ways/Best,Brian

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Re: Import classifications: available only for Campaigns?
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brian_au

brian_au
- Adobe Analytics
From what you describe you aren't doing anything wrong if you have the same report suite selected where you built the classification levels for the given custom conversion variable. I would trying logging out and back in to the interface and giving it a bit of time. If you still don't see the classifications properly as an option in the Import Classifications menu after the outlined steps then I would recommend reaching out to Adobe CC.Best,Brian

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Re: Data Warehouse API problems since 11/19/2015 ?
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brian_au

brian_au
- Adobe Analytics
Hi,I would recommend raising this issue to Adobe Customer Care to review- one of your supported users can enter a ticket.Best,Brian

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Re: Segmentation based on first touch attribution
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brian_au

brian_au
- Adobe Analytics
Hi Nick,There isn't a way in R&A to do first touch attribution if your tracking code is set up to be last touch. However you could allocate another Custom Conversion eVar tracking code variable and set it up to be first touch that would enable that type of segmentation logic.Best,Brian

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Re: Set default page or section when generating reports
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brian_au

brian_au
- Adobe Analytics
Hi Paul,You have a few options- you could bookmark the specific reports with your filtered logic applied and that will save your settings in your left menu rail. Also you could apply a segment filter against the overall report and that might also meet your needs.Best,Brian

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Re: Group Segements into a Folder structure
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brian_au

brian_au
- Adobe Analytics
At this time you can't group segments into folders, but you can use tags to organize your segments. If you have direct feedback on this feature option for PM I recommend posting in the Adobe Idea Exchange: http://ideas.omniture.com/Tagging Segments Review:https://marketing.adobe.com/resources/help/en_US/analytics/segment/seg_tag.htmlWhat happened to my existing segment folders?Instead of (Ad Hoc Analysis) folders, the Segment Manager uses tags. Your folder names are automatically converted to ta...

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Re: API - Is it possible to use element Time Prior to Event (timeprior) for inline segmentation through the API)?
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brian_au

brian_au
- Adobe Analytics
I would bet that Time Prior to Event is not available through inline API segmentation. Best course would be to build as explicit segment to build into your API calls.Best,Brian

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Re: Cannot get rolling dates to work for other than Sun - Sat dates
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brian_au

brian_au
- Adobe Analytics
The dates with the standard Gregorian calendar are set to Sunday through Saturday. So your Report Builder formula will produce the observed results, because your rolling date range is spanning across definitions of a week (Sunday to Saturday). An alternative would be to set your rolling date range to be day granularity on your Tuesday -> Monday offset and then do custom expression work in Excel to add up by your week definition Tuesday -> Monday.You can modify your calendar at a report suite lev...

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Re: Why none is showing in most of the report
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brian_au

brian_au
- Adobe Analytics
'None' is simply the count of the given dimension value against the metric(s) you have pulled into the given report view. If you feel this is in error per your implementation coding design then I would explore the 'none' portion of the report and break it down by site content variable to pull apart where it is occurring on your site. In your example for instance there may be either some way to bypass UserID, UserID is not set in all cases (for those visits where a login does not occur), or you a...

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Re: What does DTM stand for?
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brian_au

brian_au
- Dynamic Tag Management
DTM= Dynamic Tag Managementhttp://www.adobe.com/solutions/digital-marketing/dynamic-tag-management.htmlBest,Brian

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Re: Reading resource for Adobe site catalyst
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brian_au

brian_au
- Adobe Experience Cloud
Hi Akshay,I recommend the following links (some may require Adobe Analytics login)/books:DIRECT RESOURCES:Help Microsite- Release Notes, Product Guides, Knowledge Base Linkhttps://microsite.omniture.com/t2/help/en_US/home/index.html#Homehttps://my.omniture.com/p/suite/1.3/index.html?a=Product.SwitchProduct&product_id=suite&redirect_command=HelpMenu.RedirectMenu&node_val=menu5_sub1Training Videoshttps://sc.omniture.com/p/help/1.0/index.html?q=node/6&ssSession=80589932230026ff5475c13f6139593e&jpj=...

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Re: Mutiple Form - Views and Completions? Conversion Funnel?
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brian_au

brian_au
- Adobe Analytics
Hi Joe,Now that all custom traffic variables can be enabled with full pathing I feel that is a strong option in most of these cases. You would only have to allocate a designated 'form' custom traffic variable and then on each request you can distinguish the form and track along as users proceed through a form on each step. You can also set up the custom traffic values in a logical manner so that you can classify and group values in your reports.You can use events to track drop off and calculate ...

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Re: Segment to capture visits with a change in evar value, without knowing what the evar value is/was.
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brian_au

brian_au
- Adobe Analytics
Hi Darryn,You can try to use sequential segmentation on one level to attack, but as you note you have to know which specific eVar values are in play to specify the change from eVar X to eVar Y. There is not a way out of the box in Adobe Analytics that allows for wildcard detection of changes evarN.value != previous_evarN.value. However you could enhance your implementation to set a custom traffic value of the switch occurrence (evarX|eVarY) or set a custom event and then that would allow you to ...

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Re: channelManager Plug-in Compatability with AppMeasurement
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brian_au

brian_au
- Adobe Analytics
Hi,You may need to reach out to Consulting if you originally procured the plugin that way. You could try reaching out to Customer Care, but they may direct to Consulting.Best,Brian

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Re: channelManager Plug-in Compatability with AppMeasurement
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brian_au

brian_au
- Adobe Analytics
Hi,I believe version 3.x of the channelManager plugin is both H-code and AppMeasurement compatible. Prior to 3.0 recent earlier versions had AM appended to the version number to indicate compatibility with AM. I would recommend looking into upgrading to a later version of the channelManager plugin to resolve. I am not familiar with the minimum version for capability, but it should indicate via AM append before v3.0.Best,Brian

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Re: Merchandising Variables: Allocation
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brian_au

brian_au
- Adobe Analytics
Hi,The text "When the binding event selected during configuration occurs, the persisted value of the eVar is associated with the product" from the help microsite article is accurate. It is difficult to diagnose the issues with the known details. Is there a reason for binding on purchase event? Typically Cart Add and Product View are the two standard binding events. It appears the initial binding as outlined is failing entirely, yet the Merch eVar is binding later on after being set.First allocat...

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