Join us for the Adobe Journey Optimizer Community Q&A Coffee Break on 1st October at 8 am PT with Journey Optimizer experts Amarnath Vannarath, Ariel Sultan, Arthur Lacroix and Sandra Hausmann.
Is there any feature in AJO which takes into account customer profile from AEP, ctr, open rates and recommends which outbound channel to use in order to contact customer?
Hi @Michael_Soprano I'm going to reach out to you to discuss with some colleagues on the product side. These are definitely use cases we are looking at.