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How to Track and report dynamic content delivery in Email journey

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Level 1

If we are using dynamic content in Email template, how to track who has been served? what content?
How to report the customers?


Example - If we have 3 dynamic fragments in the same email, each fragment has a different discount detail like 10% off, 20% off and 30% off. Now how can I identify if 100 people has received this email. how many of them received which offer fragment as in 10% vs 20% vs 30%

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Level 2

Hey @TiriveedhiKa 

> If you're looking to log in your system's backend, one way would be to add tracking parameters like below in your email config. Refer this doc for more details.

 

IamCGK_0-1756731596630.png

 

Pros:
- Real Time

Cons:
- Requires user interaction

 

> However, we can also query the details in AEP with the help of system datasets. (i.e Journey Step Events & Message Feedback Events Dataset). Refer this adobe doc for more details on which field you should be looking for and in which datasets.
Refer these query examples.

 

Pros:
- Will be logged in system datasets

- Doesn't require user interaction

Cons:
- Data would take some time to reflect in these system datasets.

- Depends on data retention policy set by your organization.