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  • 9/1/25
    Hi all, I want to export a journey triggered by a custom unitary event from PRE to PROD environment. This journey is started by a custom event sent from a 3rd party platform and it sends an email to the customer/profile specified by the custom event. Email uses contextual attributes as content perso...

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  • 9/1/25
    If we are using dynamic content in Email template, how to track who has been served? what content?How to report the customers?Example - If we have 3 dynamic fragments in the same email, each fragment has a different discount detail like 10% off, 20% off and 30% off. Now how can I identify if 100 peo...

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  • 8/29/25
    Dear Community Members, I have a use case where I’ve created an audience in Data Distiller that is evaluated daily. This audience will be used as a Read Audience in an AJO journey. Business requirement:Each day, we should send only 1,000 emails total.Within this, we want to apply quotas per attribut...

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  • 8/29/25
    Assuming I want to create offer regarding the Credit Card. However based on the user credit scoring details of the offer might differ. Is it possible in the offer to personalize offer copy based on the profile attributes which tell us about credit card interest rate for the specific user?

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  • 8/28/25
    We are using API triggered campaigns for one of our requirements. We have enabled the checkbox for creating new profiles as mentioned in experience league documentations for handling profiles that do not exist in our customer base.We came across a documentation where it is mentioned as "This option ...

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  • 8/28/25
    1. I create read audience journey - merge policy for profile attributes in personalization syntax would be taken from merge policy from that segment2. Event journey - default merge policy - email default set up in AJO?

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  • 8/28/25
    Hello, I have a recurring journey that uses batch audience. I have also enabled the option of triggering the journey after batch evaluation. 1) If batch evaluation starts at 2PM PST, how long does the job takes to refresh the audience ?2) If I start my journey at 6PM PST, and specify wait time of 1 ...

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  • 8/27/25
    When we use one click unsubscribe as channel, i see the below value is modified."idSpecific": { "Email": { "abce@hotmail.com": { "marketing": { "email": { "val": "n", "time": "2025-08-21T03:35:23.983335Z" } How do we modify ...

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  • 8/27/25
    As an email developer, I’ve created a two-column responsive email using AJO’s Content Editor. The email renders well across most email clients; however, Outlook 2016 and 2019 (120 DPI) appear to be pushing out the email margins. See the screenshot below. How can I resolve the margin issue in the men...

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  • 8/27/25
    I have created numerous templates using AJO's Content Editor and now need to access the HTML code to begin troubleshooting sevreral rendering issues I've encountered. As an Email Deverloper, how can I extract the HTML code from an Adobe Journey Optimizer email created in the Content Editor?

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