Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

Hi, Is this a correct way to retrive the name field from the below path from message feedback dataset _experience.decisioning.propositions.items.name and also when the data gets populated to the linkURL field can you explain?  Thanks in advance   

Hi there, I have an Object Array that looks something like this: "Account":[{"AccountID": "1", "lineofBusiness": "AA", "pymntType": "Cash"},{"AccountID": "2", "lineofBusiness": "BB", "pymntType": "CreditCard"},{"AccountID": "3", "lineofBusiness": "CC", "pymntType": "Debit"},{"AccountID": "4", "lineo...

I have uploaded the test profiles using csv. but AJO is not showing. It is only reflecting the old records.

Hello, can someone shed a light on the below error in my AJO journey please? How can I fix it? Thanks. {"journeyVersionUid": "4f19bd15-0b87-4bf0-872c-1c06dcdded30","orgId": "67A50FC0539F0BBD0A490D45@AdobeOrg","error": [{"WriteBackToAEPv15 - SMS | EN": "expression references action '484dbf99-ac45-4bb...

Personalized customer experiences are crucial for business growth and customer retention. Learn how to integrate LLMs like OpenAI’s ChatGPT into Adobe Journey Optimizer for unparalleled hyper-personalization, enabling truly contextually relevant interactions at scale.

Hello everyone, I'm currently using the function toDateTimeOnly(setHours(nowWithDelta(1,"days"),9)) in Adobe Journey Optimizer to schedule emails. Currently, this function delays sending emails until 09:00 the next day. However, I want to modify this behavior so that the function only triggers the d...

Objective - To build a journey to validate activation daily for a profile and trigger email based on activation. I utilized audience qualification & enabled reentrance with wait time of 1 day so that activation is being checked each day and when activated - email would trigger. (my souce audience is...

Is it possible to set a condition to evaluate an audience at a certain future date? Is there a way to check if the current date matches a hardcoded date or the date when the audience is supposed to be evaluated in the segment? Profile data won't include future date information, which means no attrib...

Hi @dugganab @SatheeskannaK @Anuhya-Y i want to create a condition if any data  is not present in AEP for that attribute then IF condition should work and then and vise verse else should work

Hello,I'm facing an issue with managing unsubscribes in Adobe Journey Optimizer.In my setup, I have profiles that share the same email address but save in different Datasets(different schema but under same class) as they use different id as primary namespaces/identities. I did not make the email add...